Account Manager at Allied Universal: Securing Hebron, Kentucky

Allied Universal, North America's leading security and facility services company, is seeking a dedicated Account Manager to oversee security operations in Hebron, Kentucky. This role is vital in ensuring the safety and well-being of the people and property we protect. As an Account Manager, you will be at the forefront, leading and developing a team of security officers and supervisors, fostering client relationships, and maintaining operational excellence. This is an opportunity to make a tangible impact and contribute to a safer environment.

Role Overview

As an Account Manager, you are the linchpin of daily security operations. Your responsibilities span from scheduling and team management to client communication and emergency response. You will leverage AI-powered technology to optimize schedules, ensuring adequate coverage while minimizing overtime. You will also be responsible for hiring, training, and managing security personnel, fostering a supportive and high-performing team. Effective client communication is paramount, as you will be the primary point of contact for addressing concerns and ensuring satisfaction. Moreover, you will play a critical role in handling security incidents and emergencies, coordinating with both clients and internal teams to resolve issues efficiently.

A Day in the Life

A typical day for an Account Manager at Allied Universal might include:

• Morning: Reviewing schedules and addressing any staffing gaps, checking in with security supervisors to discuss overnight incidents, and preparing for client meetings.
• Mid-day: Meeting with clients to discuss security needs and address concerns, conducting site visits to ensure security protocols are being followed, and reviewing incident reports.
• Afternoon: Interviewing and onboarding new security officers, conducting performance reviews for existing staff, and working on schedule optimization.
• Evening: Responding to urgent client requests or security incidents, coordinating with law enforcement if necessary, and preparing reports for management.

Why Hebron, Kentucky?

Hebron, Kentucky, located in Boone County, offers a unique blend of small-town charm and proximity to major metropolitan areas like Cincinnati, Ohio. The area boasts a thriving business community, making it a strategic location for Allied Universal to provide security services. Working in Hebron provides opportunities to serve a diverse range of clients, from corporate offices to industrial facilities. The cost of living is also relatively affordable compared to larger cities, making it an attractive place to live and work.

Career Path

Allied Universal is committed to fostering career growth for its employees. Starting as an Account Manager can lead to various advancement opportunities within the company. Potential career paths include:

• Senior Account Manager: Overseeing multiple accounts and larger security teams.
• Operations Manager: Managing all security operations within a specific region.
• District Manager: Leading a team of Operations Managers and overseeing a broader geographic area.
• Regional Vice President: Holding overall responsibility for security operations within a large region.

Allied Universal also offers leadership development programs to help employees enhance their skills and advance their careers.

Salary & Benefits

The salary for the Account Manager position in Hebron, Kentucky, is approximately $59,280 per year. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Opportunities for career advancement
• Ongoing training and development programs
• Employee recognition programs
• Tuition reimbursement
• Flexible spending accounts (FSAs)
• Health savings accounts (HSAs)

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel a sense of purpose. The company is committed to creating a culture that positively impacts the communities and customers it serves. Employees are encouraged to work together, share ideas, and support each other's growth. Allied Universal also values diversity and inclusion, creating a welcoming environment for people of all backgrounds.

How to Apply

Interested candidates can apply for the Account Manager position through the Allied Universal careers website. The application process typically involves submitting a resume and cover letter, completing an online assessment, and participating in one or more interviews. Be prepared to discuss your experience in security management, team leadership, and client relationship management.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of an Account Manager?

   The Account Manager is responsible for managing security operations, leading and developing security teams, enhancing client relationships, handling security incidents, and ensuring compliance and security operational excellence.

2. What qualifications are required for this position?

   A high school diploma or equivalent, a valid driver’s license (if applicable), two years of experience in business operations or security management, and experience supervising teams are required. Knowledge of security protocols and emergency preparedness is also essential.

3. What opportunities for career advancement are available at Allied Universal?

   Allied Universal offers various career paths, including Senior Account Manager, Operations Manager, District Manager, and Regional Vice President. The company also provides leadership development programs to support employee growth.

4. What benefits does Allied Universal offer its employees?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, life insurance, and disability insurance.

5. What is the work environment like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel a sense of purpose. The company values diversity and inclusion and is committed to creating a positive impact on the communities it serves.

6. How does Allied Universal leverage technology in security operations?

   Allied Universal utilizes AI-powered technology to optimize scheduling, ensuring efficient use of resources and minimizing unbilled overtime.

7. What is Allied Universal's approach to client relationship management?

   Allied Universal prioritizes building strong client relationships through open communication, proactive problem-solving, and a commitment to providing high-quality security services.

8. How does Allied Universal ensure compliance with security regulations?

   Allied Universal has a robust compliance program that includes ongoing training, regular audits, and adherence to industry best practices.

9. What is the process for handling security incidents and emergencies?

   Allied Universal has established protocols for responding to security incidents and emergencies, which include coordinating with clients, internal teams, and law enforcement as needed.

10. How does Allied Universal support the professional development of its employees?

    Allied Universal offers a variety of training and development programs, including leadership development courses, online learning resources, and tuition reimbursement.

Join Allied Universal as an Account Manager and become part of a team dedicated to providing exceptional security services and making a difference in the community. Apply today!