Allied Universal: Account Manager Opportunity in Winston Salem, North Carolina

Role Overview

Allied Universal, North America’s leading security and facility services company, is seeking a dedicated and experienced Account Manager to join our team in Winston Salem, North Carolina. As an Account Manager, you will be at the forefront of our security operations, ensuring the safety and security of our clients’ people and properties. This role offers a unique opportunity to lead, develop, and motivate a team of security officers and supervisors, providing exceptional service and creating a safer environment for our community.

A Day in the Life of an Account Manager

As an Account Manager, your day will be dynamic and multifaceted, encompassing a range of responsibilities that are critical to the success of our security operations. Here’s a glimpse into what your typical day might look like:

• Morning: Start your day by reviewing schedules and ensuring adequate staffing levels for all client sites. Utilize our AI-powered scheduling technology to optimize resource allocation and minimize unbilled overtime. Check in with your supervisors to address any immediate concerns or issues.
• Mid-day: Conduct site visits to assess security effectiveness, meet with clients to discuss their needs and address any concerns, and provide coaching and development opportunities for your security officers. You'll also spend time reviewing incident reports and ensuring proper follow-up actions are taken.
• Afternoon: Focus on administrative tasks such as payroll management, employee relations, and inventory control. You'll also collaborate with internal teams to address any compliance or operational challenges. You will also spend time recruiting and interviewing prospective security officers.
• Evening: Handle any escalated security incidents or emergencies, coordinating with clients, law enforcement, and internal teams to ensure a swift and professional resolution. Prepare reports on key performance indicators and operational metrics to track progress and identify areas for improvement.

Why Winston Salem, North Carolina?

Winston Salem, North Carolina, offers a blend of Southern charm and modern innovation. The city boasts a thriving arts and culture scene, a diverse economy, and a high quality of life. It is a great place to live and work, offering access to excellent schools, affordable housing, and a variety of recreational activities. Winston Salem is also strategically located, providing easy access to other major cities in the region.

Career Path

Allied Universal is committed to providing opportunities for career growth and advancement. As an Account Manager, you will have access to a variety of training and development programs to enhance your skills and knowledge. With proven performance and dedication, you can advance to roles such as Senior Account Manager, Operations Manager, or even District Manager. We believe in promoting from within and empowering our employees to reach their full potential.

Salary & Benefits

The salary for the Account Manager position in Winston Salem, North Carolina, ranges from $54,000 to $65,000 annually. In addition to a competitive salary, Allied Universal offers a comprehensive benefits package that includes:

• Health Insurance (medical, dental, vision)
• Paid Time Off (PTO) and Paid Holidays
• 401(k) Retirement Plan
• Employee Assistance Program
• Life Insurance and Disability Insurance
• Training and Development Programs

Our Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where every team member is valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. We believe in empowering our employees, providing opportunities for growth, and recognizing their contributions to our success. Join our team and be part of something bigger!

How to Apply

Interested in joining the Allied Universal team as an Account Manager in Winston Salem, North Carolina? Applying is easy! Simply click on the “Apply Now” button at the top of this page and follow the instructions to submit your application. Be sure to highlight your relevant experience and qualifications, and tell us why you are the perfect fit for this role.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of an Account Manager? The key responsibilities include managing scheduling, leading and developing security teams, enhancing client relationships, handling security incidents and emergencies, and directing compliance and security operational excellence.
2. What qualifications are required for this position? Required qualifications include a high school diploma or equivalent, a valid driver’s license, a minimum of two years of experience in business operations or security management, and experience in leading and developing teams.
3. What skills are important for success in this role? Important skills include security management, client relationship management, team leadership, scheduling, payroll management, employee relations, emergency response, risk assessment, and conflict resolution.
4. What are the benefits of working at Allied Universal? Allied Universal offers a competitive salary, health insurance, paid time off, a 401(k) retirement plan, an employee assistance program, life insurance, disability insurance, and training and development programs.
5. What opportunities are there for career growth at Allied Universal? Allied Universal is committed to providing opportunities for career growth and advancement. With proven performance and dedication, you can advance to roles such as Senior Account Manager, Operations Manager, or even District Manager.
6. What is the company culture like at Allied Universal? Allied Universal fosters a dynamic, welcoming, and collaborative workplace where every team member is valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve.
7. How does Allied Universal support its employees? Allied Universal supports its employees through comprehensive training and development programs, a supportive team environment, and opportunities for career growth and advancement.
8. What is the work-life balance like at Allied Universal? Allied Universal is committed to providing a healthy work-life balance for its employees. We offer flexible scheduling options and promote a culture of respect and understanding.
9. How does Allied Universal contribute to the community? Allied Universal is committed to making a positive impact on the communities we serve. We partner with local organizations and support initiatives that promote safety, security, and well-being.
10. What is the interview process like for this position? The interview process typically includes a phone screening, an in-person interview with the hiring manager, and a background check. You may also be asked to complete a skills assessment.