Candidate Experience Specialist at Allied Universal - Buffalo, New York

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and detail-oriented Candidate Experience Specialist to join our team in Buffalo, New York. In this role, you will be the face of the company for candidates, ensuring a standardized, exceptional, and welcoming experience throughout the hiring process. Your goal will be to minimize contact points while guiding candidates through onboarding. The Candidate Experience Specialist will manage applicants in the post-offer process, schedule onboarding and New Employee Orientation (NEO), and ensure a smooth transition for new hires.

Day in the Life

A typical day for a Candidate Experience Specialist at Allied Universal involves managing applicants in the post-offer process, scheduling onboarding and NEO, and ensuring candidates move smoothly through the required steps. You’ll start by reviewing the Applicant Tracking System (iCIMS) and business intelligence tool (DOMO) to identify candidates ready for NEO based on completed background screenings. You will contact candidates via phone, text, and email to confirm their availability for orientation and send confirmation emails via iCIMS. Throughout the day, you’ll monitor DOMO to ensure applicants are progressing through statuses such as Background Check Completed, 3rd Party BG Check, and Ready for NEO. When a candidate is stuck or hasn't responded, you will reach out to offer assistance or re-engage them. Finally, you’ll update iCIMS statuses once applicants are scheduled and coordinate the transition from NEO to On-the-Job Training (OJT), ensuring the new hire has the correct information and a smooth first day.

Why Buffalo, New York?

Buffalo, New York, offers a unique blend of urban amenities and natural beauty, making it an attractive place to live and work. The city boasts a rich history, vibrant arts and culture scene, and a cost of living that is significantly lower than many other major metropolitan areas. Buffalo is experiencing a resurgence, with new developments and investments revitalizing the downtown area. The city is also known for its friendly and welcoming community, making it easy for newcomers to feel at home. From exploring the scenic waterfront to enjoying the local culinary scene, Buffalo provides a diverse range of activities and experiences. Working in Buffalo also offers access to a variety of career opportunities and a supportive professional network.

Career Path

The Candidate Experience Specialist role at Allied Universal provides a solid foundation for career advancement within the company. Successful candidates can progress to roles such as Onboarding Specialist, HR Generalist, or Talent Acquisition Specialist. Allied Universal is committed to employee growth and development, offering various training programs and opportunities for advancement. By demonstrating strong performance, leadership potential, and a commitment to excellence, employees can climb the career ladder and take on increasing levels of responsibility within the organization. The skills and experience gained in this role, such as applicant tracking, onboarding, and communication, are highly valuable and transferable, opening doors to a wide range of career paths within the HR field.

Salary & Benefits

Allied Universal offers a competitive salary and benefits package for the Candidate Experience Specialist position. The starting pay rate is $21.65 per hour. In addition to competitive pay, employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan with company match, paid time off (PTO), and paid holidays. Other benefits include life insurance, disability insurance, an employee assistance program (EAP), tuition reimbursement, and professional development opportunities. Allied Universal is committed to the well-being of its employees and provides resources and programs to support their physical, mental, and financial health.

Culture

Allied Universal prides itself on fostering a dynamic, welcoming, and collaborative workplace. The company values teamwork, innovation, and a commitment to excellence. Employees are encouraged to contribute their ideas and perspectives, creating a culture of continuous improvement. Allied Universal is dedicated to creating a positive impact on the communities and customers it serves, and employees are given opportunities to participate in volunteer activities and community outreach programs. The company also promotes diversity and inclusion, ensuring that all employees feel valued and respected. Working at Allied Universal means being part of a team that is passionate about making a difference and supporting one another's success.

How to Apply

If you are interested in joining the Allied Universal team as a Candidate Experience Specialist in Buffalo, New York, we encourage you to apply. To apply, visit the Allied Universal careers page and search for the Candidate Experience Specialist position in Buffalo. Follow the instructions to submit your application online. Be sure to highlight your relevant skills and experience, including your experience with applicant tracking systems, onboarding processes, and customer service. We look forward to reviewing your application!

FAQ

1. What are the main responsibilities of a Candidate Experience Specialist? The main responsibilities include managing applicants in the post-offer process, scheduling onboarding and New Employee Orientation (NEO), and ensuring candidates move smoothly through the required steps.
2. What qualifications are required for this role? The required qualifications include a High School diploma or equivalent, prior work experience in a professional administrative environment, and proficiency in Microsoft Office applications.
3. What skills are important for success in this role? Important skills include communication, customer service, problem-solving, time management, and the ability to multi-task.
4. What is the starting pay rate for this position? The starting pay rate for the Candidate Experience Specialist position is $21.65 per hour.
5. What benefits are offered to employees at Allied Universal? Allied Universal offers a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan with company match, paid time off (PTO), and paid holidays.
6. What is the company culture like at Allied Universal? Allied Universal prides itself on fostering a dynamic, welcoming, and collaborative workplace. The company values teamwork, innovation, and a commitment to excellence.
7. What are the opportunities for career advancement at Allied Universal? Successful candidates can progress to roles such as Onboarding Specialist, HR Generalist, or Talent Acquisition Specialist. Allied Universal is committed to employee growth and development.
8. How does the Candidate Experience Specialist role contribute to the company's mission? The role ensures a standardized, exceptional candidate experience that is welcoming and easy to use, minimizing contact points and guiding candidates smoothly through the hiring process.
9. What tools and technologies are used in this role? The tools and technologies used include Applicant Tracking Systems (ATS) like iCIMS, business intelligence tools like DOMO, and Microsoft Office applications.
10. How does Allied Universal support employee well-being? Allied Universal provides resources and programs to support employees' physical, mental, and financial health, including an employee assistance program (EAP), wellness programs, and financial planning resources.