Client Event Operations Manager at Allied Universal in Pittsburgh, Pennsylvania

Role Overview

The Client Event Operations Manager at Allied Universal in Pittsburgh, Pennsylvania, plays a pivotal role in ensuring the smooth and secure operation of events for our clients. This position involves a combination of administrative, managerial, and hands-on responsibilities. The Event Operations Manager is responsible for the day-to-day operations, including scheduling, client relations, event management, compliance, and the recruitment and training of event staff. This role requires a dynamic individual who can effectively manage resources, maintain strong client relationships, and ensure the highest standards of security and service.

A Day in the Life

A typical day for the Client Event Operations Manager might include the following activities:

• Morning: Reviewing event schedules and staff assignments for the day. Checking in with the scheduling team to address any staffing gaps or adjustments needed.
• Mid-day: Meeting with clients to discuss upcoming events, address concerns, and ensure their needs are being met. Conducting interviews for potential new hires and coordinating training sessions for existing staff.
• Afternoon: Managing inventory of critical supplies, such as medical provisions and inclement weather gear. Auditing timekeeping records to ensure accuracy and compliance with company policies.
• Evening: Overseeing event operations to ensure staff are meeting client expectations and security protocols are being followed. Addressing any issues or emergencies that arise during events.

Why Pittsburgh, Pennsylvania?

Pittsburgh, Pennsylvania, offers a unique blend of urban excitement and small-town charm, making it an attractive location for professionals. The city boasts a thriving arts and culture scene, numerous parks and recreational opportunities, and a cost of living that is lower than the national average. Pittsburgh is also home to several major sports teams, including the Steelers (NFL), Penguins (NHL), and Pirates (MLB), providing ample opportunities for event management and security professionals. Additionally, Pittsburgh's growing economy and diverse job market make it an ideal place to build a career.

Career Path

The Client Event Operations Manager position offers a clear path for career advancement within Allied Universal. Potential career paths include:

• Senior Event Operations Manager: Overseeing a larger portfolio of clients and events, with increased responsibility for strategic planning and business development.
• Regional Operations Manager: Managing event operations across multiple locations or regions.
• Director of Event Services: Leading the event services division, with responsibility for overall strategy, operations, and financial performance.

Salary & Benefits

The estimated salary range for the Client Event Operations Manager position in Pittsburgh, Pennsylvania, is $55,000 to $75,000 per year. In addition to a competitive salary, Allied Universal offers a comprehensive benefits package, including:

• Health insurance (medical, dental, vision)
• Paid time off (vacation, sick leave, holidays)
• 401(k) retirement plan with company match
• Employee assistance program (EAP)
• Life insurance and disability coverage
• Opportunities for professional development and training
• Tuition reimbursement for eligible employees
• Employee discount programs

Culture at Allied Universal

Allied Universal is committed to creating a welcoming, collaborative, and innovative work environment. The company values teamwork, integrity, and a dedication to providing exceptional service to its clients. Employees are encouraged to share their ideas, contribute to the company's success, and pursue opportunities for professional growth. Allied Universal also emphasizes the importance of diversity and inclusion, creating a workplace where everyone feels valued and respected.

How to Apply

Interested candidates are encouraged to apply online through the Allied Universal careers website. The application process typically involves submitting a resume and cover letter, completing an online assessment, and participating in one or more interviews. Be sure to highlight your experience in event management, client relations, and security operations, as well as your strong communication and leadership skills.

Frequently Asked Questions (FAQ)

1. What qualifications are required for this position?

   A bachelor's degree in a related field (e.g., business administration, event management) is preferred, along with proven experience in event operations management and a strong understanding of security protocols.

2. What are the key responsibilities of the Event Operations Manager?

   The key responsibilities include scheduling, client relations, event management, compliance, and the recruitment and training of event staff.

3. What opportunities for career advancement are available at Allied Universal?

   Potential career paths include Senior Event Operations Manager, Regional Operations Manager, and Director of Event Services.

4. What benefits does Allied Universal offer its employees?

   Allied Universal offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan, and tuition reimbursement.

5. What is the company culture like at Allied Universal?

   Allied Universal is committed to creating a welcoming, collaborative, and innovative work environment that values teamwork, integrity, and diversity.

6. How can I apply for the Client Event Operations Manager position?

   Interested candidates can apply online through the Allied Universal careers website.

7. What skills are important for success in this role?

   Important skills include event management, client relations, communication, leadership, problem-solving, and decision-making.

8. What is the typical work schedule for the Event Operations Manager?

   The work schedule may vary depending on event schedules and client needs, but typically involves a combination of daytime and evening hours, as well as some weekend work.

9. Is there potential for bonus pay in this role?

   Yes, there is bonus potential based on performance.

10. Does Allied Universal provide training for its employees?

    Yes, Allied Universal offers opportunities for professional development and training to help employees grow their skills and advance their careers.