Commercial Lead Service Security Technician in Fort Lauderdale, Florida

Role Overview

As a Commercial Lead Service Security Technician at Allied Universal Technology Services in Fort Lauderdale, Florida, you will be at the forefront of delivering advanced service and support for integrated security systems. This role is critical to ensuring the safety and security of our clients by maintaining and repairing their access control and video surveillance systems. Your expertise will be essential in diagnosing complex issues, performing maintenance, and executing intricate repairs on enterprise-level systems. This position offers the opportunity to leverage your technical skills, lead projects, and provide exceptional customer service.

Day in the Life

A typical day involves traveling to various commercial client sites in the Fort Lauderdale area to address their security system needs. You will troubleshoot and repair a range of equipment, including electrified locks, card readers, IP and analog cameras, intercom systems, and video recorders. A significant part of your day will be spent using your advanced knowledge to interpret electrical schematics and CAD drawings to resolve low-voltage application issues. You will also document and track service-related issues through ServiceNow, ensuring compliance with federal, state, and local regulations. Additionally, you will provide remote diagnostic support and collaborate with internal teams and clients to resolve complex problems.

Why Fort Lauderdale, Florida?

Fort Lauderdale offers a vibrant and growing market for security technology services. As a major city in South Florida, it has a high demand for advanced security solutions in commercial properties. Working in Fort Lauderdale provides exposure to a diverse range of clients and security system technologies. The city's warm climate and beautiful beaches also offer a great lifestyle outside of work. Additionally, Fort Lauderdale's proximity to other major cities in Florida provides opportunities for professional development and networking.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. Starting as a Commercial Lead Service Security Technician, you can advance to roles such as Senior Security Consultant, Project Manager, or even management positions within the Technology Services division. The company offers continuous training and development programs to enhance your skills and knowledge. Your progression will depend on your performance, dedication, and willingness to take on new challenges.

Salary & Benefits

The salary range for a Commercial Lead Service Security Technician in Fort Lauderdale, Florida typically falls between $65,000 and $95,000 per year, depending on experience and qualifications. Allied Universal also provides a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Life insurance and disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement for professional development
• Employee discounts on various products and services
• Wellness programs to support employee health and well-being
• Company vehicle and cell phone

Culture

Allied Universal fosters a culture of teamwork, innovation, and customer focus. The company values its employees and provides a supportive work environment where everyone can thrive. Integrity, respect, and excellence are core values that guide the company's operations. Employees are encouraged to share their ideas and contribute to the company's success. The company also emphasizes safety and provides the resources and training necessary to ensure a safe working environment.

How to Apply

To apply for the Commercial Lead Service Security Technician position in Fort Lauderdale, Florida, visit the Allied Universal careers page. Search for the job title and location, and follow the instructions to submit your application. Be sure to highlight your relevant experience, skills, and qualifications in your resume and cover letter. The hiring process typically includes an initial screening, a phone interview, and an in-person interview with the hiring manager and other team members.

FAQ

1. What are the key responsibilities of a Commercial Lead Service Security Technician?

   The key responsibilities include traveling to client sites, troubleshooting and repairing security systems, interpreting electrical schematics, providing remote diagnostic support, and collaborating with internal teams and clients.

2. What qualifications are required for this position?

   A high school diploma or equivalent, five years of field experience, a valid driver’s license with a clean driving record, and strong technical skills are required.

3. What type of security systems will I be working on?

   You will be working on access control systems, IP-based video surveillance systems, electrified locks, card readers, IP and analog cameras, intercom systems, and video recorders.

4. Is there on-call work required?

   Yes, you will be required to participate in scheduled “on-call” duties to respond to emergency service calls.

5. What kind of training and development opportunities are available?

   Allied Universal offers continuous training and development programs to enhance your skills and knowledge, including tuition reimbursement for professional development.

6. What benefits does Allied Universal offer?

   Allied Universal offers comprehensive health insurance, paid time off, a 401(k) retirement plan, life insurance, disability insurance, an employee assistance program, and employee discounts.

7. What is the company culture like?

   Allied Universal fosters a culture of teamwork, innovation, and customer focus, with core values of integrity, respect, and excellence.

8. What is the career path for this position?

   You can advance to roles such as Senior Security Consultant, Project Manager, or management positions within the Technology Services division.

9. Is a company vehicle provided?

   Yes, a company vehicle is provided for travel to client sites.

10. What software is used for tracking and documentation?

    ServiceNow is used for documenting and tracking service-related issues.