Field Supervisor - Security at Allied Universal: Join Our Team in Metairie, Louisiana

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and experienced Field Supervisor to join our team in Metairie, Louisiana. This pivotal role supports operations for remotely managed accounts by providing on-site supervision of Security Professionals (SPs) and ensuring continuous site coverage. As a Field Supervisor, you will work closely with Operations Managers, playing a crucial role in maintaining the highest standards of service delivery and ensuring the safety and security of our clients' premises.

A Day in the Life of a Field Supervisor

As a Field Supervisor, your day will be dynamic and varied, requiring you to be adaptable and proactive. Here’s a glimpse into what you can expect:

• Site Visits: Regularly visit assigned post locations to monitor the performance of Security Professionals. This involves observing their interactions, assessing their adherence to protocols, and identifying areas for improvement.
• Issue Resolution: Address any operational issues that arise, such as equipment malfunctions, security breaches, or client concerns. Your problem-solving skills will be essential in resolving these issues efficiently and effectively.
• Communication: Communicate policy changes, company updates, and important information to Security Professionals. Ensuring clear and consistent communication is vital for maintaining a cohesive and informed team.
• Staffing Adjustments: Adjust staffing schedules as needed to ensure adequate coverage, particularly in response to call-offs or unexpected events. This requires quick thinking and effective coordination to minimize disruptions.
• Post Inspections: Conduct thorough post inspections to ensure that Security Professionals maintain a professional image, adhere to uniform standards, and uphold hygiene protocols. Additionally, verify that Post Order manuals and training materials are up-to-date and that the post is well-maintained.
• Training and Development: Provide on-the-job training to new employees, covering post orders, routine responsibilities, and emergency response procedures. This ensures that all Security Professionals are well-prepared to handle their duties effectively.
• Call-Off Management: Respond to call-offs during your shift by identifying replacements and, if necessary, standing post until relief arrives. This demonstrates your commitment to ensuring uninterrupted service.
• Personnel Issues: Identify and address personnel problems, such as payroll issues, employee relations complaints, or other concerns. Forward these issues to the Operations Manager and/or Corporate Human Resources Director, and assist with investigations as needed.
• Disciplinary Actions: Administer counseling or disciplinary actions as directed by the Branch Manager and/or Corporate HR Director. While you won't initiate these actions, you will play a key role in their execution.
• Information Distribution: Distribute information from the Branch or Corporate office to Security Professionals, ensuring that they receive important updates and instructions.
• Emergency Response: Respond to client or site emergencies, ensuring that the Operations and/or Branch Manager are promptly informed and that appropriate actions are taken.

Why Metairie, Louisiana?

Metairie, Louisiana, offers a unique blend of suburban comfort and urban accessibility, making it an attractive place to live and work. Located just west of New Orleans, Metairie provides residents with a lower cost of living compared to the city, while still offering easy access to its vibrant culture, entertainment, and dining scenes. The area boasts excellent schools, numerous parks, and a strong sense of community, making it an ideal location for families and young professionals alike. Working in Metairie also means being part of a thriving local economy, with diverse opportunities across various industries.

Career Path

The Field Supervisor role at Allied Universal serves as a solid foundation for career advancement within the company. With demonstrated success and commitment, you can progress to positions such as:

• Operations Manager: Oversee the daily operations of multiple security sites, manage a team of Field Supervisors, and ensure the delivery of high-quality security services.
• Account Manager: Build and maintain strong relationships with clients, understand their security needs, and develop customized security solutions.
• Branch Manager: Lead and manage an entire branch, overseeing all aspects of security operations, sales, and administration.
• Regional Manager: Supervise multiple branches within a specific geographic region, ensuring consistent performance and adherence to company standards.

Allied Universal is committed to providing its employees with opportunities for growth and development, offering various training programs and mentorship opportunities to help you achieve your career goals.

Salary & Benefits

At Allied Universal, we recognize and reward our employees' hard work and dedication. The estimated salary range for the Field Supervisor position in Metairie, Louisiana, is between $40,000 and $55,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance: Comprehensive health coverage to keep you and your family healthy.
• 401(k) retirement plan with company match: Save for your future with our retirement plan and take advantage of our company match.
• Paid time off (PTO) and holidays: Enjoy time off to recharge and spend with loved ones.
• Life insurance and disability coverage: Protect your family with our life insurance and disability coverage options.
• Employee assistance program (EAP): Access confidential counseling and support services for personal and professional challenges.
• Tuition reimbursement program: Pursue further education and enhance your skills with our tuition reimbursement program.
• Employee referral program: Earn rewards for referring qualified candidates to join our team.
• Uniforms and equipment provided: We provide the necessary uniforms and equipment for you to perform your job effectively.

Culture at Allied Universal

Allied Universal is committed to fostering a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We believe that our employees are our greatest asset, and we strive to create a culture that promotes teamwork, innovation, and personal growth. Our core values include:

• Integrity: We conduct our business with the highest ethical standards.
• Customer Service: We are committed to providing exceptional service to our clients.
• Teamwork: We work together to achieve our goals.
• Innovation: We embrace new ideas and technologies to improve our services.
• Professionalism: We maintain a professional demeanor in all our interactions.

We also believe in giving back to the communities we serve, and we encourage our employees to participate in volunteer activities and charitable events.

How to Apply

If you are a motivated and experienced security professional looking for a challenging and rewarding career, we encourage you to apply for the Field Supervisor position at Allied Universal in Metairie, Louisiana. To apply, please visit our careers website at [Insert Allied Universal Careers Link Here] and submit your application online. Be sure to include a resume and cover letter highlighting your qualifications and experience.

Frequently Asked Questions (FAQ)

1. What are the essential qualifications for this role?

   The essential qualifications include a high school diploma or equivalent, a valid driver’s license with a clean driving record, and a minimum of three years of professional protective service experience.

2. What does the training process involve?

   The training process includes on-the-job training, orientation to the post, review of post orders, routine responsibilities, and emergency response procedures.

3. What opportunities for career advancement are available?

   Career advancement opportunities include Operations Manager, Account Manager, Branch Manager, and Regional Manager, among others.

4. What kind of benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan with company match, paid time off, and more.

5. What is the work environment like at Allied Universal?

   The work environment at Allied Universal is dynamic, welcoming, and collaborative, with a focus on teamwork and professional growth.

6. How does Allied Universal support its employees?

   Allied Universal supports its employees through ongoing training and development, employee assistance programs, and employee recognition programs.

7. What is the company's commitment to diversity and inclusion?

   Allied Universal is committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

8. How does Allied Universal handle emergency situations?

   Allied Universal has well-defined emergency response procedures, and employees receive training to handle various emergency situations effectively.

9. What is the dress code for the Field Supervisor position?

   The dress code for the Field Supervisor position is professional and in accordance with company uniform standards.

10. What is the best way to prepare for an interview at Allied Universal?

    The best way to prepare for an interview at Allied Universal is to research the company, review the job description, and be prepared to discuss your qualifications and experience.