High-CTR: Operations Manager Careers at Allied Universal - Syracuse, New York | Apply Now!
Allied Universal
High-CTR: Operations Manager Careers at Allied Universal - Syracuse, New York | Apply Now!
Job Description
Operations Manager at Allied Universal: Syracuse, New York
Role Overview
As an Operations Manager at Allied Universal in Syracuse, New York, you will be a vital leader in ensuring the successful delivery of security services across assigned client sites. This role involves overseeing frontline hiring, staffing, scheduling, training, and operational compliance. You will serve as a critical support and escalation point for both employees and clients, championing high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships. This position offers a starting salary of $62,353.20 per year and provides an excellent opportunity to grow your career within a leading security and facility services company.
A Day in the Life
A typical day for an Operations Manager at Allied Universal in Syracuse, New York, might include:
- Managing the selection and placement process for new security professionals and first-line supervisors.
- Creating and modifying post schedules in WinTeam to ensure adequate coverage at all times.
- Reviewing and addressing any staffing shortages or overtime issues.
- Conducting regular site visits to assess security operations and client satisfaction.
- Addressing client concerns and implementing solutions to improve service delivery.
- Investigating employee complaints and resolving issues in a fair and timely manner.
- Running weekly payroll and resolving any discrepancies.
- Conducting training sessions for security personnel on company policies and procedures.
- Attending meetings with clients to discuss service performance and address any concerns.
- Collaborating with sales and operations teams to identify opportunities for growth and expansion.
Why Syracuse, New York?
Syracuse, New York, offers a unique blend of urban amenities and natural beauty, making it an attractive place to live and work. The city boasts a rich history, a vibrant arts and culture scene, and a diverse community. Syracuse is also home to Syracuse University, a renowned institution that contributes to the city's intellectual and cultural atmosphere.
The cost of living in Syracuse is relatively affordable compared to other major cities in the United States, making it an attractive option for those looking to stretch their budget further. The city also offers a variety of recreational opportunities, including hiking, skiing, and water sports, thanks to its proximity to the Finger Lakes region and the Adirondack Mountains.
Working in Syracuse also means being part of a community that values innovation and entrepreneurship. The city is home to a growing number of tech companies and startups, creating a dynamic and exciting environment for professionals in various industries.
Career Path
The Operations Manager role at Allied Universal is an excellent stepping stone for career advancement within the company. Successful Operations Managers may have the opportunity to move into roles such as:
- Senior Operations Manager: Overseeing a larger portfolio of client sites and managing a team of Operations Managers.
- Regional Operations Manager: Responsible for the overall operational performance of a region, including multiple branches and client sites.
- Director of Operations: Leading a team of Regional Operations Managers and developing strategic operational plans for the company.
- General Manager: Overseeing all aspects of a branch or region, including sales, operations, and administration.
Allied Universal is committed to providing its employees with opportunities for professional development and advancement. The company offers a variety of training programs, mentorship opportunities, and leadership development initiatives to help employees grow their skills and advance their careers.
Salary and Benefits
The starting salary for the Operations Manager position in Syracuse, New York, is $62,353.20 per year. However, the actual salary may vary depending on experience, qualifications, and performance. In addition to the base salary, Allied Universal offers a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition reimbursement program
- Employee referral program
- Wellness programs
- Employee discounts
Company Culture
Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. The company fosters a culture of teamwork, innovation, and customer service. Employees are encouraged to share their ideas and contribute to the company's success.
Allied Universal also places a strong emphasis on diversity and inclusion. The company is committed to creating a workplace where all employees feel they belong and can thrive, regardless of their background, race, ethnicity, gender, sexual orientation, religion, or disability.
How to Apply
To apply for the Operations Manager position at Allied Universal in Syracuse, New York, please visit the company's career website. You will be able to search for the position by location and submit your application online. Be sure to include a resume and cover letter that highlight your relevant experience and qualifications.
The application process may also involve an interview with a hiring manager and a background check. Allied Universal is an equal opportunity employer and welcomes applications from all qualified candidates.
Frequently Asked Questions (FAQ)
- What are the key responsibilities of an Operations Manager at Allied Universal?
The Operations Manager is responsible for overseeing frontline hiring, staffing, scheduling, training, and operational compliance across assigned client sites. They serve as a critical support and escalation point for employees and clients.
- What qualifications are required for this role?
Ideal candidates will have proven experience in operations management, strong leadership and communication skills, proficiency in workforce management systems, and knowledge of payroll processes and labor laws.
- What is the starting salary for this position?
The starting salary for the Operations Manager position in Syracuse, New York, is $62,353.20 per year.
- What benefits does Allied Universal offer?
Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and tuition reimbursement.
- What is the company culture like at Allied Universal?
Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. The company emphasizes teamwork, innovation, and customer service.
- What opportunities are there for career advancement?
Successful Operations Managers may have the opportunity to move into roles such as Senior Operations Manager, Regional Operations Manager, Director of Operations, or General Manager.
- Is this a remote position?
No, this is not a remote position. The Operations Manager is required to work on-site at client locations and Allied Universal offices in Syracuse, New York.
- What is the application process like?
The application process involves submitting a resume and cover letter online, followed by an interview with a hiring manager and a background check.
- What is the work environment like?
The work environment is fast-paced and dynamic, requiring the Operations Manager to manage multiple priorities and meet deadlines. The role also involves a significant amount of interaction with employees and clients.
- How does Allied Universal support employee development?
Allied Universal offers a variety of training programs, mentorship opportunities, and leadership development initiatives to help employees grow their skills and advance their careers.
Locations
- Syracuse, New York, United States
Salary
65,470.65 - 78,750 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Operations Managementintermediate
- Security Operationsintermediate
- Workforce Managementintermediate
- Schedulingintermediate
- Payroll Managementintermediate
- Employee Relationsintermediate
- Performance Managementintermediate
- Client Relationship Managementintermediate
- Complianceintermediate
- Training and Developmentintermediate
- Conflict Resolutionintermediate
- Problem Solvingintermediate
- Communication Skillsintermediate
- Leadershipintermediate
- Time Managementintermediate
- WinTeam Proficiencyintermediate
- Recruitingintermediate
- Hiringintermediate
- Onboardingintermediate
- Performance Improvementintermediate
Required Qualifications
- Proven experience in operations management, preferably in the security industry. (experience)
- Strong leadership and team management skills. (experience)
- Excellent communication and interpersonal skills. (experience)
- Proficiency in workforce management and scheduling systems (e.g., WinTeam). (experience)
- Knowledge of payroll processes and labor laws. (experience)
- Ability to handle employee relations issues effectively. (experience)
- Strong problem-solving and conflict-resolution skills. (experience)
- Ability to manage multiple priorities and meet deadlines. (experience)
- Excellent organizational and time-management skills. (experience)
- Experience in client relationship management. (experience)
- Familiarity with security industry regulations and compliance standards. (experience)
- Bachelor's degree in business administration or a related field is preferred. (experience)
Responsibilities
- Manage the selection and placement process for new security professionals and first-line supervisors.
- Design and implement career development and performance improvement plans for employees.
- Evaluate low-performing employees for replacement, upgrade, or transfer.
- Make initial job offers and job transfers, ensuring rates, schedules, and benefits align with contract requirements.
- Maintain and publish a weekly Open Post List and actively manage job openings.
- Create, modify, and manage post schedules to ensure adequate coverage at all times.
- Ensure schedules are properly maintained and updated regularly in WinTeam.
- Ensure all positions are staffed according to contract requirements and effectively manage branch overtime.
- Maintain a qualified pool of flex personnel for backfill of vacant positions.
- Maintain regular proactive contact with Security Professionals to ensure effective utilization and proper training.
- Review the “No Hours Report” weekly and disposition employees with no hours in accordance with company policies.
- Receive weekly timesheets and update WinTeam schedules as necessary.
- Run weekly payroll according to company procedures and ensure records are properly maintained.
- Resolve payroll discrepancies in a timely and efficient manner and communicate status to affected employees.
- Follow all company policies regarding timekeeping procedures and meal/rest period breaks.
- Conduct weekly audits of timekeeping records to ensure accuracy.
- Process requests for final paychecks, anniversary bonuses, and other pay-related issues.
- Act as a Company representative in unemployment hearings, workers’ compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters.
- Conduct disciplinary meetings and performance counseling sessions in accordance with company policy.
- Ensure compliance with all applicable labor laws and company policies.
- Investigate employee complaints and resolve issues in a fair and timely manner.
- Build and maintain strong relationships with clients, serving as a point of contact for operational issues.
- Conduct regular site visits to assess security operations and client satisfaction.
- Address client concerns and implement solutions to improve service delivery.
- Collaborate with sales and operations teams to identify opportunities for growth and expansion.
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Implement process improvements to enhance efficiency and effectiveness.
- Ensure compliance with all safety regulations and security protocols.
- Conduct training sessions for security personnel on company policies, procedures, and best practices.
- Stay up-to-date on industry trends and advancements in security technology.
- Manage operational budget and control expenses.
- Prepare and present operational reports to senior management.
Benefits
- general: Competitive salary and benefits package.
- general: Medical, dental, and vision insurance.
- general: 401(k) retirement plan with company match.
- general: Paid time off and holidays.
- general: Employee assistance program.
- general: Life insurance.
- general: Disability insurance.
- general: Opportunities for professional development and advancement.
- general: Tuition reimbursement program.
- general: Employee referral program.
- general: Wellness programs.
- general: Employee discounts.
- general: Recognition programs.
- general: Flexible spending accounts.
- general: Health savings accounts.
- general: Commuter benefits.
- general: Work-life balance initiatives.
- general: Career growth opportunities within a large organization.
Tags & Categories
Answer 10 quick questions to check your fit for High-CTR: Operations Manager Careers at Allied Universal - Syracuse, New York | Apply Now! @ Allied Universal.
Related Books and Jobs
High-CTR: Operations Manager Careers at Allied Universal - Syracuse, New York | Apply Now!
Allied Universal
High-CTR: Operations Manager Careers at Allied Universal - Syracuse, New York | Apply Now!
Job Description
Operations Manager at Allied Universal: Syracuse, New York
Role Overview
As an Operations Manager at Allied Universal in Syracuse, New York, you will be a vital leader in ensuring the successful delivery of security services across assigned client sites. This role involves overseeing frontline hiring, staffing, scheduling, training, and operational compliance. You will serve as a critical support and escalation point for both employees and clients, championing high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships. This position offers a starting salary of $62,353.20 per year and provides an excellent opportunity to grow your career within a leading security and facility services company.
A Day in the Life
A typical day for an Operations Manager at Allied Universal in Syracuse, New York, might include:
- Managing the selection and placement process for new security professionals and first-line supervisors.
- Creating and modifying post schedules in WinTeam to ensure adequate coverage at all times.
- Reviewing and addressing any staffing shortages or overtime issues.
- Conducting regular site visits to assess security operations and client satisfaction.
- Addressing client concerns and implementing solutions to improve service delivery.
- Investigating employee complaints and resolving issues in a fair and timely manner.
- Running weekly payroll and resolving any discrepancies.
- Conducting training sessions for security personnel on company policies and procedures.
- Attending meetings with clients to discuss service performance and address any concerns.
- Collaborating with sales and operations teams to identify opportunities for growth and expansion.
Why Syracuse, New York?
Syracuse, New York, offers a unique blend of urban amenities and natural beauty, making it an attractive place to live and work. The city boasts a rich history, a vibrant arts and culture scene, and a diverse community. Syracuse is also home to Syracuse University, a renowned institution that contributes to the city's intellectual and cultural atmosphere.
The cost of living in Syracuse is relatively affordable compared to other major cities in the United States, making it an attractive option for those looking to stretch their budget further. The city also offers a variety of recreational opportunities, including hiking, skiing, and water sports, thanks to its proximity to the Finger Lakes region and the Adirondack Mountains.
Working in Syracuse also means being part of a community that values innovation and entrepreneurship. The city is home to a growing number of tech companies and startups, creating a dynamic and exciting environment for professionals in various industries.
Career Path
The Operations Manager role at Allied Universal is an excellent stepping stone for career advancement within the company. Successful Operations Managers may have the opportunity to move into roles such as:
- Senior Operations Manager: Overseeing a larger portfolio of client sites and managing a team of Operations Managers.
- Regional Operations Manager: Responsible for the overall operational performance of a region, including multiple branches and client sites.
- Director of Operations: Leading a team of Regional Operations Managers and developing strategic operational plans for the company.
- General Manager: Overseeing all aspects of a branch or region, including sales, operations, and administration.
Allied Universal is committed to providing its employees with opportunities for professional development and advancement. The company offers a variety of training programs, mentorship opportunities, and leadership development initiatives to help employees grow their skills and advance their careers.
Salary and Benefits
The starting salary for the Operations Manager position in Syracuse, New York, is $62,353.20 per year. However, the actual salary may vary depending on experience, qualifications, and performance. In addition to the base salary, Allied Universal offers a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition reimbursement program
- Employee referral program
- Wellness programs
- Employee discounts
Company Culture
Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. The company fosters a culture of teamwork, innovation, and customer service. Employees are encouraged to share their ideas and contribute to the company's success.
Allied Universal also places a strong emphasis on diversity and inclusion. The company is committed to creating a workplace where all employees feel they belong and can thrive, regardless of their background, race, ethnicity, gender, sexual orientation, religion, or disability.
How to Apply
To apply for the Operations Manager position at Allied Universal in Syracuse, New York, please visit the company's career website. You will be able to search for the position by location and submit your application online. Be sure to include a resume and cover letter that highlight your relevant experience and qualifications.
The application process may also involve an interview with a hiring manager and a background check. Allied Universal is an equal opportunity employer and welcomes applications from all qualified candidates.
Frequently Asked Questions (FAQ)
- What are the key responsibilities of an Operations Manager at Allied Universal?
The Operations Manager is responsible for overseeing frontline hiring, staffing, scheduling, training, and operational compliance across assigned client sites. They serve as a critical support and escalation point for employees and clients.
- What qualifications are required for this role?
Ideal candidates will have proven experience in operations management, strong leadership and communication skills, proficiency in workforce management systems, and knowledge of payroll processes and labor laws.
- What is the starting salary for this position?
The starting salary for the Operations Manager position in Syracuse, New York, is $62,353.20 per year.
- What benefits does Allied Universal offer?
Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and tuition reimbursement.
- What is the company culture like at Allied Universal?
Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. The company emphasizes teamwork, innovation, and customer service.
- What opportunities are there for career advancement?
Successful Operations Managers may have the opportunity to move into roles such as Senior Operations Manager, Regional Operations Manager, Director of Operations, or General Manager.
- Is this a remote position?
No, this is not a remote position. The Operations Manager is required to work on-site at client locations and Allied Universal offices in Syracuse, New York.
- What is the application process like?
The application process involves submitting a resume and cover letter online, followed by an interview with a hiring manager and a background check.
- What is the work environment like?
The work environment is fast-paced and dynamic, requiring the Operations Manager to manage multiple priorities and meet deadlines. The role also involves a significant amount of interaction with employees and clients.
- How does Allied Universal support employee development?
Allied Universal offers a variety of training programs, mentorship opportunities, and leadership development initiatives to help employees grow their skills and advance their careers.
Locations
- Syracuse, New York, United States
Salary
65,470.65 - 78,750 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Operations Managementintermediate
- Security Operationsintermediate
- Workforce Managementintermediate
- Schedulingintermediate
- Payroll Managementintermediate
- Employee Relationsintermediate
- Performance Managementintermediate
- Client Relationship Managementintermediate
- Complianceintermediate
- Training and Developmentintermediate
- Conflict Resolutionintermediate
- Problem Solvingintermediate
- Communication Skillsintermediate
- Leadershipintermediate
- Time Managementintermediate
- WinTeam Proficiencyintermediate
- Recruitingintermediate
- Hiringintermediate
- Onboardingintermediate
- Performance Improvementintermediate
Required Qualifications
- Proven experience in operations management, preferably in the security industry. (experience)
- Strong leadership and team management skills. (experience)
- Excellent communication and interpersonal skills. (experience)
- Proficiency in workforce management and scheduling systems (e.g., WinTeam). (experience)
- Knowledge of payroll processes and labor laws. (experience)
- Ability to handle employee relations issues effectively. (experience)
- Strong problem-solving and conflict-resolution skills. (experience)
- Ability to manage multiple priorities and meet deadlines. (experience)
- Excellent organizational and time-management skills. (experience)
- Experience in client relationship management. (experience)
- Familiarity with security industry regulations and compliance standards. (experience)
- Bachelor's degree in business administration or a related field is preferred. (experience)
Responsibilities
- Manage the selection and placement process for new security professionals and first-line supervisors.
- Design and implement career development and performance improvement plans for employees.
- Evaluate low-performing employees for replacement, upgrade, or transfer.
- Make initial job offers and job transfers, ensuring rates, schedules, and benefits align with contract requirements.
- Maintain and publish a weekly Open Post List and actively manage job openings.
- Create, modify, and manage post schedules to ensure adequate coverage at all times.
- Ensure schedules are properly maintained and updated regularly in WinTeam.
- Ensure all positions are staffed according to contract requirements and effectively manage branch overtime.
- Maintain a qualified pool of flex personnel for backfill of vacant positions.
- Maintain regular proactive contact with Security Professionals to ensure effective utilization and proper training.
- Review the “No Hours Report” weekly and disposition employees with no hours in accordance with company policies.
- Receive weekly timesheets and update WinTeam schedules as necessary.
- Run weekly payroll according to company procedures and ensure records are properly maintained.
- Resolve payroll discrepancies in a timely and efficient manner and communicate status to affected employees.
- Follow all company policies regarding timekeeping procedures and meal/rest period breaks.
- Conduct weekly audits of timekeeping records to ensure accuracy.
- Process requests for final paychecks, anniversary bonuses, and other pay-related issues.
- Act as a Company representative in unemployment hearings, workers’ compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters.
- Conduct disciplinary meetings and performance counseling sessions in accordance with company policy.
- Ensure compliance with all applicable labor laws and company policies.
- Investigate employee complaints and resolve issues in a fair and timely manner.
- Build and maintain strong relationships with clients, serving as a point of contact for operational issues.
- Conduct regular site visits to assess security operations and client satisfaction.
- Address client concerns and implement solutions to improve service delivery.
- Collaborate with sales and operations teams to identify opportunities for growth and expansion.
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Implement process improvements to enhance efficiency and effectiveness.
- Ensure compliance with all safety regulations and security protocols.
- Conduct training sessions for security personnel on company policies, procedures, and best practices.
- Stay up-to-date on industry trends and advancements in security technology.
- Manage operational budget and control expenses.
- Prepare and present operational reports to senior management.
Benefits
- general: Competitive salary and benefits package.
- general: Medical, dental, and vision insurance.
- general: 401(k) retirement plan with company match.
- general: Paid time off and holidays.
- general: Employee assistance program.
- general: Life insurance.
- general: Disability insurance.
- general: Opportunities for professional development and advancement.
- general: Tuition reimbursement program.
- general: Employee referral program.
- general: Wellness programs.
- general: Employee discounts.
- general: Recognition programs.
- general: Flexible spending accounts.
- general: Health savings accounts.
- general: Commuter benefits.
- general: Work-life balance initiatives.
- general: Career growth opportunities within a large organization.
Tags & Categories
Answer 10 quick questions to check your fit for High-CTR: Operations Manager Careers at Allied Universal - Syracuse, New York | Apply Now! @ Allied Universal.
Related Books and Jobs