Security Officer - Dispatch in Los Angeles, CA

Role Overview

The Security Officer - Dispatch role at Allied Universal in Los Angeles, California, is a critical position responsible for ensuring the safety and security of clients, particularly in financial institutions. This role involves monitoring security systems, dispatching personnel, maintaining detailed logs, and providing excellent customer service. The ideal candidate is a highly organized, communicative, and problem-solving individual who can thrive in a fast-paced environment.

A Day in the Life

A typical day for a Security Officer - Dispatch might involve:

• Monitoring alarm systems and video surveillance to detect potential security breaches.
• Receiving calls for service and dispatching security officers to various locations within the financial institution.
• Maintaining accurate dispatch logs, documenting all incidents, and preparing shift activity reports.
• Responding to emergency situations, providing clear instructions, and coordinating with emergency services if necessary.
• Verifying visitor and contractor information, ensuring only authorized personnel gain access.
• Providing excellent customer service to clients and visitors, answering inquiries, and resolving concerns.
• Supporting access control procedures, managing keys and credentials, and deterring unauthorized access.
• Collaborating with on-site personnel and supervisors to ensure seamless security operations.

Why Los Angeles, California?

Los Angeles is a vibrant and diverse city with numerous opportunities for professional growth and personal enrichment. As a major metropolitan area, Los Angeles offers a wide range of cultural attractions, entertainment options, and outdoor activities. The city's strong economy and diverse industries provide a stable job market and opportunities for career advancement. Allied Universal's presence in Los Angeles means access to a large network and potential for long-term career growth within the company.

Career Path

The Security Officer - Dispatch role is an excellent starting point for a career in security and law enforcement. With experience and additional training, individuals can advance to positions such as:

• Security Supervisor: Overseeing a team of security officers and managing security operations at a larger scale.
• Security Manager: Developing and implementing security policies and procedures, managing budgets, and coordinating with external stakeholders.
• Loss Prevention Specialist: Investigating and preventing theft and fraud within the organization.
• Corporate Security Director: Leading the security department, overseeing all security-related activities, and ensuring compliance with regulations.

Allied Universal provides extensive training and development programs to support employees in their career advancement goals.

Salary and Benefits

The pay rate for this position is $21.00 per hour. Allied Universal offers a comprehensive benefits package that includes:

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

The company also provides opportunities for overtime and performance-based bonuses.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. The company promotes a culture of teamwork, integrity, and customer service. Employees are encouraged to contribute their ideas and participate in decision-making processes. Allied Universal is committed to diversity and inclusion, providing equal opportunities for all employees to grow and succeed.

How to Apply

Interested candidates can apply for the Security Officer - Dispatch position online through the Allied Universal careers website. The application process involves submitting a resume, completing an online application form, and participating in an interview. Candidates may also be required to undergo a background check and drug screening.

FAQ

1. What are the minimum requirements for this position?

   Minimum requirements include being fluent in Spanish (speak, read, write), having at least 1 year of security-related experience, possessing a high school diploma or equivalent, and being at least 18 years of age for unarmed roles (21+ for armed roles).

2. Is prior alarm panel experience required?

   Prior alarm panel experience is preferred but not mandatory.

3. What are the working hours for this position?

   The job schedule includes shifts on Monday, Tuesday (2:00 PM - 10:00 PM), Saturday, and Sunday (6:00 AM - 2:00 PM).

4. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, a retirement savings plan, and access to a Perks Program with discounts on various brands and services.

5. What are the opportunities for career advancement?

   Allied Universal provides extensive training and development programs, offering opportunities to advance to positions such as Security Supervisor, Security Manager, Loss Prevention Specialist, and Corporate Security Director.

6. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace with a focus on teamwork, integrity, and customer service. The company values diversity and inclusion.

7. What are the key responsibilities of a Security Officer - Dispatch?

   Key responsibilities include monitoring security systems, dispatching personnel, maintaining accurate logs, responding to emergencies, verifying visitor information, and providing excellent customer service.

8. Is a Guard Card/license required for this position?

   A Guard Card/license is preferred but may not be mandatory depending on state regulations.

9. What kind of training is provided by Allied Universal?

   Allied Universal provides paid training programs to ensure that employees are well-prepared to perform their duties effectively.

10. How do I apply for this position?

    Interested candidates can apply online through the Allied Universal careers website.