Security GSOC Operations Center Operator at Allied Universal: Marlborough, MA

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated Security GSOC Operations Center Operator for its Marlborough, MA location. This full-time position offers a starting rate of $28.00 per hour with weekly pay and paid orientation. The role is critical in maintaining the safety and security of Open Text operations, facilities, and employees by monitoring security systems, coordinating responses to incidents, and providing timely and accurate information to security management.

Day in the Life

As a Security GSOC Operator, your day will involve:

• Alarm Monitoring: Continuously monitoring physical security equipment to ensure the safety and security of employees and facilities globally.
• Access Management: Managing day-to-day access to company facilities, adhering to customer, auditorial, and company policies.
• CCTV System Management: Overseeing the company's CCTV system and processing video footage requests in compliance with company policy.
• Emergency Response: Notifying, directing, and assisting emergency personnel during emergencies, and acting as a liaison between clients, departments, and leadership.
• Incident Handling: Responding to incidents and critical situations calmly, providing problem-solving solutions.
• Reporting: Preparing timely and accurate reports for security management on all life safety events.
• Patrolling: Conducting regular and random patrols around the business and perimeter to ensure safety and security.

Why Marlborough, MA?

Marlborough, Massachusetts, offers a blend of urban and suburban living, making it an attractive location for professionals. Its proximity to Boston provides access to big-city amenities while maintaining a more relaxed, community-oriented atmosphere. The area boasts a strong job market, particularly in technology and security, making it an ideal place for career growth. Additionally, Marlborough offers affordable housing options compared to Boston, excellent schools, and numerous recreational activities, ensuring a high quality of life.

Career Path

Starting as a Security GSOC Operations Center Operator at Allied Universal provides a solid foundation for career advancement within the company. Potential career paths include:

• GSOC Team Lead: Supervising and coordinating the activities of other GSOC operators.
• Security Supervisor: Overseeing security operations at a specific site or region.
• Security Manager: Managing security programs and initiatives, including risk assessment, policy development, and training.
• GSOC Manager: Directing the operations of the Global Security Operations Center.
• Corporate Security Director: Leading the company's overall security strategy and operations.

Salary & Benefits

The starting rate for this position is $28.00 per hour, with weekly pay and paid orientation. The estimated annual salary range is between $45,000 and $65,000, depending on experience and qualifications.

Allied Universal offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO) and paid holidays
• Life insurance and disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Training and development opportunities
• Employee discounts
• Employee referral program
• Bonus potential

Culture

Allied Universal prides itself on fostering a dynamic, welcoming, and collaborative workplace. Employees are part of a team that contributes to a culture that positively impacts the communities and customers served. The company values diversity, inclusion, and providing opportunities for personal and professional growth. Allied Universal is committed to creating a supportive environment where employees feel valued and empowered to succeed.

How to Apply

To apply for the Security GSOC Operations Center Operator position at Allied Universal in Marlborough, MA, visit the Allied Universal careers page. Complete the online application, including your resume and any relevant certifications. Ensure that your application highlights your relevant experience, skills, and qualifications.

FAQ

1. What are the key responsibilities of a Security GSOC Operator?

   The primary responsibilities include alarm monitoring, access management, CCTV system management, emergency response, incident handling, and reporting.

2. What qualifications are required for this position?

   A high school diploma or equivalent is required. Ideal candidates have prior supervisory experience and/or 3 years of combined law enforcement, military, or security experience, or a college degree.

3. What is the starting pay rate for this position?

   The starting pay rate is $28.00 per hour, with weekly pay and paid orientation.

4. What are the working hours for this position?

   The working hours are full-time, from 4 p.m. to midnight, Monday through Friday.

5. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and tuition reimbursement.

6. What opportunities for career advancement are available?

   Potential career paths include GSOC Team Lead, Security Supervisor, Security Manager, GSOC Manager, and Corporate Security Director.

7. Is prior supervisory experience required?

   Prior supervisory experience is ideal but not mandatory.

8. What skills are important for this role?

   Important skills include security systems monitoring, access control, CCTV operation, incident response, emergency management, and communication skills.

9. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace, valuing diversity, inclusion, and opportunities for personal and professional growth.

10. How can I apply for this position?

    Visit the Allied Universal careers page to complete the online application.