Security Officer - Medical Center Entry Desk - Concord, California

Role Overview

Allied Universal is seeking a dedicated and professional Security Officer to join our team at a prominent medical center in Concord, California. As a Security Officer - Medical Center Entry Desk, you will play a crucial role in ensuring the safety and security of patients, visitors, and staff. This full-time position offers a rewarding opportunity to contribute to a welcoming and secure environment within a dynamic healthcare setting.

Your primary responsibilities will include controlling access to the medical center, verifying credentials, managing visitor check-ins, and conducting routine patrols. You will be the first point of contact for many individuals entering the facility, requiring excellent customer service and communication skills. You will also respond to incidents, provide assistance, and maintain detailed reports of your activities.

A Day in the Life

Each day as a Security Officer at the medical center will bring new challenges and opportunities. Here's a glimpse into your daily routine:

• 11:00 AM: Arrive at the medical center and receive a briefing from the outgoing Security Officer, reviewing any incidents or special instructions.
• 11:15 AM: Take your post at the entry desk, ensuring the area is clean and organized.
• 11:30 AM - 1:00 PM: Manage visitor access, verifying identification, issuing visitor passes, and directing individuals to their destinations. Assist patients and visitors with directions and information.
• 1:00 PM - 2:00 PM: Conduct a patrol of the interior areas, checking for any security breaches, safety hazards, or maintenance issues. Report any concerns to the appropriate departments.
• 2:00 PM - 3:00 PM: Monitor security cameras, responding to any unusual activity or alarms. Investigate and resolve any security-related incidents.
• 3:00 PM - 4:00 PM: Assist with emergency response procedures, such as evacuations or medical emergencies. Provide first aid or CPR as needed.
• 4:00 PM - 5:00 PM: Complete required reports and documentation, including incident reports, access logs, and shift activity notes. Prepare for the shift handover.
• 5:00 PM - 5:30 PM: Brief the incoming Security Officer on the day's events and any outstanding issues. Ensure a smooth transition of responsibilities.

Why Concord, California?

Concord, California, offers a desirable blend of urban amenities and suburban tranquility. Located in the East Bay region of the San Francisco Bay Area, Concord boasts a thriving community with diverse cultural attractions, excellent schools, and abundant recreational opportunities. The city's proximity to major metropolitan centers like San Francisco and Oakland provides easy access to world-class entertainment, dining, and cultural experiences.

Concord also offers a more affordable cost of living compared to other Bay Area cities, making it an attractive destination for individuals and families. The city's warm climate, beautiful parks, and friendly atmosphere create a welcoming environment for residents. Working in Concord provides the opportunity to be part of a growing and vibrant community while enjoying a high quality of life.

Career Path at Allied Universal

Allied Universal is committed to providing employees with opportunities for career advancement and professional development. As a Security Officer, you can progress through various levels of responsibility, acquiring new skills and expertise along the way. Some potential career paths within Allied Universal include:

• Security Officer: The entry point for many security professionals, focusing on basic security duties and customer service.
• Security Supervisor: Overseeing a team of Security Officers, providing guidance, and ensuring compliance with security protocols.
• Security Manager: Managing security operations at a larger site or facility, developing security plans, and coordinating with clients and law enforcement.
• Operations Manager: Overseeing multiple security sites or accounts, managing budgets, and ensuring client satisfaction.
• Regional Manager: Responsible for the overall performance of security operations in a specific geographic region.

Salary & Benefits

The pay rate for the Security Officer - Medical Center Entry Desk position in Concord, California, is $24.00 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Retirement savings plan
• Basic life and AD&D insurance
• Disability insurance
• Paid time off
• Holiday pay
• Employee assistance program
• Exclusive perks and discounts

In addition to these benefits, Allied Universal provides paid training and career growth opportunities to help employees develop their skills and advance their careers.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. The company is committed to creating a culture that positively impacts the communities and customers it serves. Allied Universal values integrity, teamwork, and a people-first mindset.

Employees at Allied Universal have the opportunity to make a difference in the lives of others by providing security and safety services to a wide range of clients. The company encourages innovation and provides employees with the resources and support they need to succeed.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - Medical Center Entry Desk in Concord, California, please submit your application online through the Allied Universal careers website. Be sure to highlight your relevant experience and skills in your resume and cover letter.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?
   You must be at least 18 years of age (21+ for armed roles), have customer service experience (preferred), be comfortable using a computer or tablet, and be able to lift up to 20 lbs.
2. What are the working hours for this position?
   The working hours are Monday, Tuesday, Wednesday, Thursday, and Sunday from 11:00 AM to 05:30 PM.
3. What kind of training will I receive?
   Allied Universal provides paid training to equip you with the skills and knowledge necessary to perform your duties effectively.
4. What opportunities are there for career advancement?
   Allied Universal offers numerous opportunities for career advancement, including positions as Security Supervisor, Security Manager, and Operations Manager.
5. What benefits does Allied Universal offer?
   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a retirement savings plan, and paid time off.
6. What is the company culture like at Allied Universal?
   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected.
7. What is the dress code for this position?
   Security Officers are typically required to wear a uniform provided by Allied Universal.
8. Will I be required to work overtime?
   Overtime may be required depending on the needs of the medical center.
9. What is the process for applying for this position?
   You can apply online through the Allied Universal careers website.
10. Is this position located near public transportation?
    The medical center is located near public transportation, making it easily accessible for employees.