Allied Universal: Security Officer - Dispatch Driver PT in Kutztown, PA

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and responsible Part-Time Security Officer - Dispatch Driver to join our team in Kutztown, Pennsylvania. This role offers a unique opportunity to contribute to a safe and secure environment on a college campus. As a Security Officer - Dispatch Driver, you will be responsible for coordinating security responses, monitoring alarms and cameras, managing communications, and providing excellent customer service. This position requires a valid driver's license and adherence to Allied Universal's Driver Policy.

In this role, you'll serve as a vital link between the security team and the campus community, ensuring swift and effective responses to incidents and maintaining a professional and reassuring presence. You will be an integral part of a team dedicated to creating a welcoming and secure environment for students, faculty, and staff.

A Day in the Life

As a Part-Time Security Officer - Dispatch Driver, your day will be dynamic and varied. Here's a glimpse of what you can expect:

• Dispatch Operations: You'll be the central point of contact for all security-related communications, receiving calls, prioritizing them, and dispatching the appropriate personnel. You'll need to remain calm and collected, especially during emergencies.
• Monitoring and Surveillance: Utilizing CCTV cameras, access control systems, and intrusion/fire panels, you'll keep a vigilant eye on the campus, identifying potential security threats and responding accordingly.
• Patrol and Security Checks: You will conduct regular security checks of gates, doors, loading areas, and perimeter points, ensuring all are secure.
• Incident Response: You will be involved in coordinating responses to incidents, providing support to on-site teams, and helping to mitigate the impact of incidents.
• Documentation and Reporting: Maintaining accurate logs, incident reports, and shift documentation is crucial. You'll be responsible for creating clear and detailed reports according to site requirements and Allied Universal standards.
• Customer Service: Providing excellent customer service to students, faculty, staff, and visitors is an essential part of your role. You'll assist with access control, provide directions, and answer inquiries.
• Communication: You will communicate via radio, phone, and computer systems, relaying instructions, status updates, and escalation notifications to supervisors and client contacts.

Why Kutztown, PA?

Kutztown, Pennsylvania, offers a unique blend of small-town charm and access to larger metropolitan areas. Working in Kutztown provides a peaceful and supportive environment, with a strong sense of community. The presence of a college campus creates a vibrant and intellectually stimulating atmosphere. Additionally, Kutztown's proximity to major cities like Allentown and Reading offers convenient access to cultural attractions, shopping, and dining.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career advancement. As a Security Officer - Dispatch Driver, you can progress through various roles within the company, such as:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Account Manager: Manage client relationships and ensure the delivery of high-quality security services.
• Operations Manager: Oversee security operations for a region or district.
• Corporate Positions: Allied Universal offers a wide range of corporate positions in areas such as human resources, finance, marketing, and operations.

Salary and Benefits

The pay rate for this position is $17.00 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid time off (PTO)
• Employee assistance program (EAP)
• Life insurance
• Disability insurance
• Flexible spending accounts (FSA)
• Health savings accounts (HSA)
• Wellness programs
• Tuition reimbursement
• Employee discounts program
• Career growth opportunities
• Paid training
• Smart Tools - Claim a Shift platform for additional earning opportunities
• Exclusive Perks Program with discounts on top brands and services

Allied Universal Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where you can make a real difference. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity: We act with honesty and integrity in all that we do.
• Customer Focus: We are committed to providing exceptional customer service.
• Teamwork: We work together to achieve our goals.
• Innovation: We embrace new ideas and technologies.
• Accountability: We take responsibility for our actions.

How to Apply

If you are a motivated and responsible individual seeking a rewarding career in security, we encourage you to apply for the Part-Time Security Officer - Dispatch Driver position at Allied Universal in Kutztown, PA. Visit our careers page at aus.com/careers to submit your application.

Frequently Asked Questions (FAQ)

1. What are the main responsibilities of a Security Officer - Dispatch Driver?

   The main responsibilities include dispatch operations, monitoring CCTV and alarm systems, conducting security checks, responding to incidents, documenting activities, providing customer service, and communicating with various stakeholders.

2. What qualifications are required for this position?

   You must have a valid driver's license (AU Driver Policy requirements), the ability to operate dispatch center equipment, proficiency in monitoring CCTV and alarm systems, strong communication skills, and the ability to maintain accurate logs and reports.

3. What are the working hours for this position?

   The job schedule includes Friday and Saturday nights from 11:00 PM to 07:00 AM.

4. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement savings plan, paid time off, and more.

5. What is the career path for this position?

   You can progress through various roles within the company, such as Security Supervisor, Account Manager, and Operations Manager, or pursue corporate positions.

6. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace with a strong emphasis on integrity, customer focus, teamwork, innovation, and accountability.

7. How can I apply for this position?

   Visit our careers page at aus.com/careers to submit your application.

8. Is there any training provided for this role?

   Yes, Allied Universal provides paid training to equip you with the skills and knowledge necessary to perform your duties effectively.

9. What type of technology will I be using in this role?

   You will be using CCTV cameras, access control systems, radio communication, phone communication, and computer systems.

10. What opportunities are there to earn more?

    Our Smart Tools platform allows you to view and claim additional shifts to earn more.

11. What are the AU Driver Policy requirements?

    Specifics of the AU Driver Policy requirements can be provided by HR during the interview process, but generally include a clean driving record.