Security Officer - Main Lobby Desk in Richfield, OH

Allied Universal, North America’s leading security and facility services company, is seeking a dedicated and professional Security Officer to join our team in Richfield, Ohio. As a Security Officer at the main lobby desk, you will play a vital role in ensuring the safety and security of our client’s premises and personnel. This full-time position offers a competitive hourly rate of $17.51 and a consistent schedule, making it an excellent opportunity for individuals seeking a stable and rewarding career in the security industry.

Role Overview

The Security Officer - Main Lobby Desk serves as the first point of contact for visitors, employees, and clients entering the facility. You will be responsible for maintaining a welcoming and secure environment by controlling access, monitoring security systems, and providing exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to respond effectively to incidents and emergencies.

A Day in the Life

Here’s what a typical day might look like as a Security Officer at the main lobby desk:

• 7:00 AM: Arrive at the facility and receive a briefing from the previous shift officer regarding any incidents or concerns.
• 7:15 AM: Prepare the front desk area, ensuring all necessary equipment and materials are in place.
• 7:30 AM - 3:00 PM:
  • Greet and screen visitors, verifying their identity and purpose of visit.
  • Issue visitor badges and maintain accurate visitor logs.
  • Answer phone calls and respond to inquiries, directing calls to the appropriate departments.
  • Monitor security cameras and alarm systems, reporting any suspicious activity or policy violations.
  • Provide assistance to employees and visitors as needed.
  • Respond to incidents and emergencies, following established protocols and procedures.
  • Complete incident reports and other required documentation.
• 3:00 PM: Provide a detailed handover to the incoming shift officer, communicating any important information or ongoing issues.

Why Richfield, Ohio?

Richfield, Ohio, offers a blend of small-town charm and convenient access to major metropolitan areas. Located in Summit County, Richfield boasts a strong sense of community, excellent schools, and a variety of recreational opportunities. Its proximity to Cleveland and Akron provides residents with access to a wide range of cultural attractions, entertainment venues, and dining options. Additionally, Richfield offers a lower cost of living compared to many other parts of the country, making it an affordable and desirable place to live and work.

Career Path

Allied Universal is committed to providing its employees with opportunities for career advancement. As a Security Officer, you can progress through various levels of responsibility and specialization. Potential career paths include:

• Security Supervisor: Oversee a team of Security Officers and manage security operations at a specific site.
• Account Manager: Manage client relationships and ensure the delivery of high-quality security services.
• Operations Manager: Oversee security operations for a larger geographic area, managing multiple sites and teams.
• Security Consultant: Provide expert advice and guidance to clients on security-related matters.

Salary and Benefits

The Security Officer - Main Lobby Desk position offers a competitive hourly rate of $17.51. In addition to the hourly wage, Allied Universal provides a comprehensive benefits package, including:

• Smart Tools: Access to exclusive technology for viewing and claiming additional shifts.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through our Perks Program.

Our Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and empowered. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include:

• Agility: We adapt quickly to changing circumstances and embrace innovation.
• Reliability: We are dependable and committed to delivering consistent results.
• Innovation: We constantly seek new and better ways to improve our services.
• Care: We treat our employees, clients, and communities with respect and compassion.
• Teamwork: We work together to achieve common goals.
• Integrity: We uphold the highest ethical standards in all that we do.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - Main Lobby Desk in Richfield, Ohio, we encourage you to apply online through our careers website. Please submit your resume and a cover letter highlighting your qualifications and experience. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   Applicants must be at least 18 years of age (21+ for armed roles), possess a high school diploma or equivalent, and pass a background investigation and drug screen (where permitted by law).

2. What are the essential duties and responsibilities of a Security Officer at the main lobby desk?

   The essential duties include providing customer service, controlling access to the location, monitoring security systems, responding to incidents, and completing required documentation.

3. What kind of training will I receive as a Security Officer?

   Allied Universal provides paid training programs to enhance your skills and knowledge in security procedures, customer service, and emergency response.

4. What are the career growth opportunities at Allied Universal?

   As a Security Officer, you can progress to positions such as Security Supervisor, Account Manager, Operations Manager, and Security Consultant.

5. What benefits does Allied Universal offer its employees?

   Allied Universal offers a comprehensive benefits package, including access to exclusive technology, paid training, career growth opportunities, a retirement savings plan, medical, dental, and vision insurance, and exclusive perks.

6. What is the work schedule for this position?

   The work schedule is Monday through Friday, from 7:00 AM to 3:00 PM.

7. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and empowered. We are committed to creating a culture that positively impacts the communities and customers we serve.

8. How do I apply for this position?

   You can apply online through our careers website by submitting your resume and a cover letter highlighting your qualifications and experience.

9. What if I have a criminal history?

   Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

10. Is a drug screen required for this position?

    As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.