Security Officer - Shopping Center in Santa Ana, California

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer to join our team at a busy shopping center in Santa Ana, California. In this role, you will be responsible for ensuring the safety and security of shoppers, tenants, and staff by providing a visible presence, conducting regular patrols, and responding to incidents. You will play a crucial role in maintaining a safe and welcoming environment for everyone at the shopping center.

A Day in the Life of a Security Officer

As a Security Officer, your day will be dynamic and varied. You will start by receiving a briefing from the previous shift, reviewing any incidents or concerns that need attention. Throughout your shift, you will conduct regular foot patrols of the shopping center's common areas, storefront corridors, parking areas, and perimeter. Your presence will deter theft, vandalism, and other unwanted activities.

You will also interact with shoppers, tenants, and staff, providing excellent customer service and assistance. This may involve answering questions, providing directions, or assisting with lost items. You will need to be able to communicate clearly and professionally, even in stressful situations.

In the event of an incident, such as a medical emergency, disturbance, or security breach, you will respond quickly and effectively. You will assess the situation, provide assistance, and contact the appropriate authorities if necessary. You will also document the incident thoroughly, providing detailed information for further investigation.

Technology will be a key part of your daily routine. You will use computers and tablets to monitor security systems, complete reports, and communicate with other team members.

Why Santa Ana, California?

Santa Ana is a vibrant city in Orange County, California, known for its rich cultural heritage, diverse community, and thriving economy. As a Security Officer in Santa Ana, you will have the opportunity to work in a dynamic environment and contribute to the safety and security of the community. Santa Ana offers a variety of attractions and amenities, including world-class shopping, dining, and entertainment options. The city is also home to numerous parks and recreational areas, providing opportunities for outdoor activities. Living in Santa Ana offers a great quality of life, with access to excellent schools, healthcare facilities, and transportation options.

Career Path at Allied Universal

Allied Universal is committed to providing opportunities for career growth and development. As a Security Officer, you can advance your career through various pathways. You may choose to specialize in a particular area of security, such as access control, surveillance, or investigations. You can also pursue leadership roles, such as Security Supervisor or Site Manager. Allied Universal offers extensive training and development programs to help you acquire the skills and knowledge you need to advance your career.

Some potential career paths include:

• Security Officer
• Security Supervisor
• Site Manager
• Account Manager
• Regional Manager

Salary and Benefits

Allied Universal offers competitive salaries and a comprehensive benefits package. The hourly rate for this position is $19.00 per hour. In addition to your hourly wage, you will also be eligible for benefits such as:

• Health insurance (medical, dental, vision)
• Paid time off (vacation, sick leave)
• Holiday pay
• Life insurance
• Disability insurance
• Retirement savings plan
• Employee assistance program
• Discounts on top brands and services

Culture at Allied Universal

Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace. We believe in fostering a culture that values teamwork, integrity, and customer service. As a member of the Allied Universal team, you will be part of a company that is dedicated to positively impacting the communities and customers we serve. We are committed to providing a safe, respectful, and inclusive work environment for all employees.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer at the shopping center in Santa Ana, California, we encourage you to apply online. To apply, please visit our careers page at aus.com and search for the Security Officer - Shopping Center position in Santa Ana. You will need to create an account and submit your resume and cover letter. If you have any questions about the application process, please contact our recruiting team.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   You must have 6+ months of security-related experience and be comfortable using a computer or tablet. A guard card or license is preferred.

2. What are the key responsibilities of a Security Officer?

   Your responsibilities include providing customer service, conducting patrols, responding to incidents, monitoring access points, and completing reports.

3. What is the salary for this position?

   The hourly rate for this position is $19.00 per hour.

4. What benefits are offered?

   We offer a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, and employee assistance program.

5. What opportunities are there for career growth?

   Allied Universal is committed to providing opportunities for career growth and development. You can advance your career through various pathways, such as specializing in a particular area of security or pursuing leadership roles.

6. What is the company culture like?

   We are committed to creating a dynamic, welcoming, and collaborative workplace. We believe in fostering a culture that values teamwork, integrity, and customer service.

7. What kind of training is provided?

   Allied Universal offers extensive training and development programs to help you acquire the skills and knowledge you need to succeed in your role and advance your career.

8. What is the work schedule like?

   The current opening needs candidates that are available Wednesdays and Thursdays from 7:00 AM to 3:00 PM.

9. What type of uniform is provided?

   Allied Universal provides Security Officers with a professional uniform, including shirts, pants, and outerwear appropriate for the season. Officers are responsible for maintaining the uniform.

10. Is there room for advancement?

    Yes, Allied Universal encourages upward mobility and offers various training programs for employees to grow and develop within the company. Many leadership positions are filled internally.