Security Officer - Lobby Check-In Desk at Allied Universal: A Comprehensive Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer to join our team in Wilmington, Delaware. This part-time position at a busy front desk in a commercial real estate location offers an exciting opportunity to provide exceptional customer service while ensuring the safety and security of the premises. If you are a motivated individual with a passion for helping others and a commitment to excellence, we encourage you to apply.

Role Overview

As a Security Officer - Lobby Check-In Desk, you will be the first point of contact for tenants, visitors, and vendors. Your primary responsibilities will include welcoming guests, verifying access, managing check-ins, and monitoring activity using onsite systems. You will also respond to inquiries, document incidents, and partner with the site team to help maintain a professional atmosphere and deter security-related concerns.

A Day in the Life

Your day will typically involve:

• Providing a warm and professional greeting to all visitors.
• Verifying identification and access credentials.
• Issuing temporary badges and directing individuals to the appropriate locations.
• Answering phone calls and responding to inquiries.
• Monitoring security cameras and alarm systems.
• Documenting incidents and writing detailed reports.
• Assisting with emergency response procedures.
• Maintaining a clean and organized workspace.

Why Wilmington, Delaware?

Wilmington, Delaware, offers a unique blend of urban amenities and small-town charm. Located in the heart of the Mid-Atlantic region, Wilmington boasts a thriving business community, a rich history, and a diverse cultural scene. With its convenient access to major cities like Philadelphia, Baltimore, and New York City, Wilmington provides a wealth of opportunities for personal and professional growth. The city also offers a variety of recreational activities, including parks, museums, and historical landmarks. Working in Wilmington allows you to enjoy a high quality of life while making a meaningful contribution to the community.

Career Path

Allied Universal is committed to providing our employees with opportunities for career advancement. As a Security Officer, you can progress to roles such as:

• Security Supervisor
• Site Supervisor
• Account Manager
• Operations Manager

We offer a variety of training programs to help you develop your skills and advance your career. Our Smart Tools platform allows you to view and claim additional shifts, providing you with the opportunity to earn more and gain valuable experience.

Salary & Benefits

The pay rate for this position is $19.50 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Retirement savings plan
• Employee assistance program
• Paid time off
• Holiday pay
• Exclusive discounts on top brands and services

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace. We are committed to creating a culture that values integrity, teamwork, and a people-first approach. We believe that our employees are our greatest asset, and we strive to provide them with the support and resources they need to succeed. We are proud to be an equal opportunity employer and are committed to diversity and inclusion in the workplace.

How to Apply

If you are interested in joining our team as a Security Officer - Lobby Check-In Desk, we encourage you to apply online. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position? The minimum requirements include at least 1 year of security-related experience, being at least 21 years of age, a high school diploma or equivalent, and the ability to pass a background investigation.
2. Is customer service experience required? Customer service experience is preferred but not required.
3. Is CPR certification required? CPR certification is preferred but not required.
4. What are the typical working hours for this position? The typical working hours are Thursday 11:00 PM - 07:00 AM and Sunday 07:00 AM - 03:00 PM.
5. What are the opportunities for career advancement? Allied Universal offers a variety of training programs and career advancement opportunities, including roles such as Security Supervisor, Site Supervisor, Account Manager, and Operations Manager.
6. What benefits are offered? Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a retirement savings plan, an employee assistance program, paid time off, holiday pay, and exclusive discounts on top brands and services.
7. What is the company culture like? Allied Universal fosters a dynamic, welcoming, and collaborative workplace that values integrity, teamwork, and a people-first approach.
8. How do I apply for this position? You can apply online by submitting your resume and a cover letter highlighting your relevant experience and qualifications.
9. What kind of training is provided? Allied Universal provides paid training programs to help you develop your skills and advance your career.
10. What is the dress code for this position? The dress code typically involves a professional uniform, which will be provided by Allied Universal.