Security Officer - Customer Service - Full Time in Deerfield, Illinois

Role Overview

Allied Universal, North America’s leading security and facility services company, is seeking a dedicated and customer-focused Security Officer to join our team in Deerfield, Illinois. This full-time position offers a rewarding career with a sense of purpose, allowing you to safeguard clients and contribute to a positive and collaborative workplace. As a Security Officer, you will play a vital role in maintaining a safe and secure environment for our clients, ensuring their peace of mind and well-being.

Day in the Life

As a Security Officer, your day will involve a variety of tasks aimed at ensuring the safety and security of the assigned location. You will conduct regular patrols, both on foot and potentially in a vehicle, to monitor the premises and identify any potential security risks. Access control and badging will be essential responsibilities, ensuring that only authorized personnel are allowed entry. You'll use computers and tablets to document your observations, report incidents, and communicate updates to the team. Excellent customer service skills will be crucial as you interact with clients, visitors, and employees, providing assistance and addressing their concerns. Responding to incidents and critical situations in a calm and problem-solving manner is paramount. A typical schedule would be Monday through Friday from 8:00 AM to 4:00 PM.

Why Deerfield, Illinois?

Deerfield, Illinois, is a vibrant and thriving community located in the northern suburbs of Chicago. Known for its excellent schools, family-friendly environment, and strong sense of community, Deerfield offers a high quality of life. The village boasts numerous parks, recreational facilities, and cultural attractions, providing ample opportunities for leisure and entertainment. With its convenient access to major transportation routes and proximity to Chicago, Deerfield offers a balance of suburban tranquility and urban accessibility. Working in Deerfield allows you to be part of a close-knit community while enjoying the amenities and opportunities of a major metropolitan area. Deerfield also offers a stable job market with diverse industries.

Career Path

Allied Universal is committed to providing career growth opportunities for our employees. Starting as a Security Officer, you can advance to roles such as Security Supervisor, Account Manager, or even positions in specialized security services or corporate management. We offer paid training programs and ongoing professional development to help you acquire new skills and advance your career. Our internal job boards provide access to various opportunities within the company. We encourage our employees to take initiative, demonstrate leadership potential, and pursue their career aspirations within Allied Universal.

Salary & Benefits

The pay rate for this position is $19.50 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including access to smart tools for claiming additional shifts, paid training, career growth opportunities, a retirement savings plan, medical, dental, and vision insurance, basic life and AD&D insurance, and disability insurance. You'll also enjoy exclusive perks through our Perks Program, with discounts on top brands and services. We are dedicated to supporting the financial, physical, and emotional well-being of our employees.

Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where every team member is valued and respected. We are committed to diversity and inclusion, creating a supportive environment where everyone can thrive. Our culture emphasizes teamwork, integrity, and innovation. We lead with integrity, prioritize customer satisfaction, and strive to positively impact the communities and customers we serve. We believe in recognizing and rewarding outstanding performance, creating a sense of belonging and shared purpose among our employees.

How to Apply

To apply for the Security Officer - Customer Service - Full Time position in Deerfield, Illinois, please visit the Allied Universal careers website. Search for the job title or location and follow the online application instructions. Be sure to highlight your customer service experience, security-related skills, and any relevant certifications. A background check and drug screen will be required as conditions of employment. We encourage you to submit your application as soon as possible, as positions may fill quickly.

FAQ

1. What are the minimum requirements for this position? You must be at least 18 years old, possess a high school diploma or equivalent, and be able to pass a background check and drug screen.
2. Is prior security experience required? While prior security experience is preferred, it is not always required. We provide paid training for qualified candidates.
3. What kind of training will I receive? You will receive comprehensive training in security procedures, customer service, and site-specific policies.
4. What are the working hours for this position? The schedule is Monday through Friday from 8:00 AM to 4:00 PM.
5. What is the uniform policy? Security Officers are required to wear a company-provided uniform, which includes a shirt, pants, and appropriate footwear.
6. Are there opportunities for overtime? Overtime opportunities may be available depending on the needs of the site.
7. What is the company's policy on diversity and inclusion? Allied Universal is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace.
8. What is the process for reporting incidents? Security Officers are trained to report incidents through a designated reporting system, using computers or tablets.
9. Are there opportunities for advancement? Yes, Allied Universal offers various opportunities for career advancement, including supervisory and management positions.
10. What benefits are offered? Benefits include medical, dental, and vision insurance, a retirement savings plan, and a perks program with discounts on top brands and services.