Security Officer - Dispatch in Richmond, Virginia: A Career Overview

Allied Universal, a leading security and facility services company in North America, is seeking dedicated and skilled individuals to join our team as Security Officer - Dispatch in Richmond, Virginia. This role offers a rewarding career with a sense of purpose, providing the opportunity to work in a dynamic, welcoming, and collaborative environment. As a Security Officer - Dispatch, you will play a vital role in safeguarding clients and their assets across various industries, including commercial real estate.

Role Overview

As a Security Officer - Dispatch, you will be responsible for coordinating officer activity, monitoring alarms and cameras, and directing responses to security-related concerns. You will support access control and badge activity, document incidents using a computer and/or tablet, and provide professional customer service to tenants, visitors, and staff. This position requires agile problem-solving, reliable communication, innovative thinking, teamwork, and unwavering integrity.

A Day in the Life of a Security Officer - Dispatch

A typical day for a Security Officer - Dispatch might include:

• Monitoring security cameras and alarm systems to detect potential threats or incidents.
• Responding to alarms and dispatching security personnel to investigate.
• Answering phone calls and radio communications from security officers and other personnel.
• Coordinating emergency response activities, including contacting law enforcement, fire departments, and medical services.
• Maintaining detailed logs of all incidents and activities.
• Providing customer service to tenants, visitors, and staff, answering questions and providing directions.
• Assisting with access control, including issuing and managing security badges.
• Conducting regular patrols of the property to deter crime and ensure safety.
• Preparing reports on security incidents and activities.
• Ensuring that all security equipment is functioning properly.

Why Richmond, Virginia?

Richmond, Virginia, offers a blend of history, culture, and modern amenities, making it an attractive location for both personal and professional growth. The city boasts a thriving arts scene, diverse culinary experiences, and numerous outdoor recreational opportunities. Additionally, Richmond's growing economy and affordable cost of living make it an ideal place to build a career and raise a family. Allied Universal's presence in Richmond provides ample opportunities for security professionals to contribute to the safety and security of the community.

Career Path at Allied Universal

Allied Universal is committed to providing employees with opportunities for career advancement. The Security Officer - Dispatch position can serve as a stepping stone to various roles within the company, such as:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Site Manager: Manage all aspects of security operations at a large or complex site.
• Operations Manager: Oversee security operations for a region or district.
• Training Manager: Develop and deliver training programs for security personnel.
• Loss Prevention Specialist: Investigate and prevent theft and other forms of loss.

Allied Universal also offers numerous training and development programs to help employees enhance their skills and advance their careers.

Salary and Benefits

The pay rate for the Security Officer - Dispatch position in Richmond, Virginia is $25.85 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Retirement savings plan
• Medical, dental, and vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Exclusive Perks: Discounts on top brands and services through our Perks Program
• Smart Tools: Access to exclusive technology to view and claim additional shifts
• Career Growth: Paid training and access to career growth opportunities

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. The company is committed to creating a culture that positively impacts the communities and customers we serve. Allied Universal emphasizes teamwork, integrity, and innovation, encouraging employees to contribute their unique talents and perspectives to achieve common goals. The company also prioritizes employee well-being and provides resources to support their physical, mental, and financial health.

How to Apply

To apply for the Security Officer - Dispatch position in Richmond, Virginia, please visit the Allied Universal careers website. You will need to create an account and complete an online application. Be sure to highlight your relevant experience and skills, and carefully review the job description and requirements. If you meet the qualifications, you will be contacted for an interview.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for the Security Officer - Dispatch position?

   The minimum requirements include 1+ years of security experience, comfort using a computer or tablet, a high school diploma or equivalent, and the ability to pass a background investigation.

2. Is prior dispatch experience required?

   While not always required, prior dispatch, access control, and customer service experience is preferred.

3. What is the work schedule for this position?

   The current job schedule includes shifts on Monday, Friday, Saturday, and Sunday from 03:00 PM to 11:00 PM.

4. What kind of training will I receive?

   Allied Universal provides paid training to ensure that all Security Officer - Dispatch personnel are proficient in their roles. Additional training opportunities are available for career advancement.

5. What are the opportunities for career growth at Allied Universal?

   Allied Universal offers numerous opportunities for career advancement, including positions such as Security Supervisor, Site Manager, and Operations Manager.

6. Does Allied Universal offer benefits?

   Yes, Allied Universal offers a comprehensive benefits package, including retirement savings plan, medical, dental, and vision insurance, and more.

7. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected.

8. What kind of equipment will I be using?

   As a Security Officer - Dispatch, you will be using computers, tablets, radios, alarm systems, and security cameras.

9. What should I wear to the interview?

   It is recommended to dress professionally for the interview. Business casual attire is generally appropriate.

10. How can I learn more about Allied Universal?

    You can learn more about Allied Universal by visiting our website and exploring our career opportunities.