Allied Universal is seeking a dedicated and vigilant Security Officer - Emergency Dispatch to join our team in Dallas, Texas. This full-time position offers a competitive hourly rate of $21.16 and a consistent schedule that includes Wednesday and Thursday nights, as well as Saturday and Sunday day shifts. As a key member of our security team, you will be responsible for safeguarding clients across various industries, including tech, media, and telecom. You will play a crucial role in coordinating incident response, monitoring alarms and cameras, managing access and visitor activity, and maintaining clear communication with on-site teams. Your ability to remain calm under pressure, provide excellent customer service, and accurately document events will be essential to your success in this role. **Role Overview** The Security Officer - Emergency Dispatch position is a vital link in ensuring the safety and security of our clients' facilities and personnel. You will be the first point of contact for emergency situations, responsible for assessing the situation, dispatching the appropriate resources, and maintaining clear communication throughout the incident. Your role extends beyond emergency response to include routine monitoring of alarms, access control systems, and camera surveillance. You will also manage visitor access, ensuring that all visitors are properly registered and authorized to enter the premises. This position requires a high degree of responsibility, attention to detail, and the ability to remain calm and focused in high-pressure situations. **Day in the Life** A typical day in the life of a Security Officer - Emergency Dispatch may involve the following activities: * Monitoring alarm systems and responding to triggered alarms. * Managing access control systems, including granting and denying access to authorized personnel and visitors. * Answering incoming calls and dispatching security personnel to investigate incidents. * Maintaining accurate logs of all incidents and activities. * Operating radio communication systems to communicate with on-site security teams. * Monitoring camera surveillance systems to detect and respond to potential security threats. * Assisting visitors with directions and information. * Preparing incident reports and other documentation. * Conducting regular patrols of the facility to identify and address security concerns. * Responding to medical emergencies and providing first aid as needed. **Why Dallas, Texas?** Dallas, Texas, is a thriving metropolis with a diverse economy and a rich cultural scene. The city offers a wide range of opportunities for personal and professional growth, making it an ideal location to build a career with Allied Universal. Dallas is home to numerous Fortune 500 companies, providing ample opportunities for advancement within the security industry. The city also boasts a vibrant arts and entertainment scene, with world-class museums, theaters, and music venues. With its warm climate, affordable cost of living, and diverse population, Dallas offers a high quality of life for its residents. **Career Path** Allied Universal is committed to providing its employees with opportunities for career growth and development. The Security Officer - Emergency Dispatch position can serve as a stepping stone to other roles within the company, such as: * Security Supervisor * Security Manager * Operations Manager * Regional Manager * Corporate Security Positions We offer comprehensive training programs and mentorship opportunities to help our employees develop the skills and knowledge necessary to advance their careers. We also encourage our employees to pursue professional certifications and continuing education opportunities to enhance their expertise. **Salary & Benefits** Allied Universal offers a competitive salary and benefits package to its employees. The hourly rate for this position is $21.16. In addition to competitive pay, we offer a comprehensive benefits package that includes: * Medical, dental, and vision insurance * Basic life and AD&D insurance * Disability insurance * Retirement savings plan * Paid time off * Employee assistance programs * Exclusive perks and discounts We are committed to providing our employees with the resources and support they need to succeed, both personally and professionally. **Culture** At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include: * Integrity * Teamwork * Agility * Reliability * Innovation We believe that our employees are our greatest asset, and we are dedicated to providing them with a supportive and rewarding work environment. **How to Apply** If you are a motivated and dedicated individual with a passion for security and customer service, we encourage you to apply for the Security Officer - Emergency Dispatch position at Allied Universal. To apply, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application and learning more about your qualifications. **FAQ** 1. **What are the minimum requirements for this position?** * The minimum requirements include 2 years of security-related experience, a high school diploma or GED, and being at least 21 years of age. 2. **Is customer service experience required?** * Customer service experience is preferred but not required. 3. **Is CPR certification required?** * CPR certification is preferred but not required. 4. **What is the work schedule for this position?** * The work schedule includes Wednesday and Thursday nights (10:00 PM - 06:00 AM) and Saturday and Sunday day shifts (06:00 AM - 06:00 PM). 5. **What are the benefits of working at Allied Universal?** * Benefits include access to smart tools, career growth opportunities, financial and health benefits, and exclusive perks. 6. **What are the key responsibilities of this position?** * Key responsibilities include providing customer service, operating the dispatch post, responding to incidents, and coordinating officer activity. 7. **What is the company culture like at Allied Universal?** * Allied Universal fosters a dynamic, welcoming, and collaborative workplace with a focus on integrity, teamwork, agility, reliability, and innovation. 8. **What opportunities for career growth are available?** * Opportunities for career growth include advancement to positions such as Security Supervisor, Security Manager, and Operations Manager. 9. **How do I apply for this position?** * To apply, submit your resume and cover letter through our online application portal. 10. **What type of training is provided?** * Allied Universal provides paid training and access to career growth opportunities.