Security Officer - Flex Dispatch in Mason, Ohio at Allied Universal

Role Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. As a Security Officer - Flex Dispatch in Mason, OH, you'll play a critical role in ensuring the safety and security of our clients in retail and mall environments. This flex position offers the opportunity to build a schedule that works for you using our Claim a Shift platform. You'll be responsible for coordinating security-related calls, monitoring alarms and cameras, and communicating with on-site teams to help reduce incidents. Your duties will also include documenting activity, supporting access control and badge workflows, and providing professional customer service.

A Day in the Life

Imagine starting your shift at a bustling retail location. Your primary task is to monitor security systems, including CCTV cameras and alarm panels. When an alarm triggers, you swiftly assess the situation and dispatch the appropriate security personnel to the location. You meticulously document all incidents, ensuring accuracy and completeness. Throughout the day, you interact with shoppers and store employees, providing assistance and ensuring a safe and welcoming environment. You might also assist with access control, verifying credentials and issuing temporary badges. Communication is key, as you maintain constant contact with on-site teams and coordinate responses with mall management and local authorities when necessary. Your calm demeanor and problem-solving skills are essential in handling critical situations and ensuring the safety of everyone on the premises.

Why Mason, Ohio?

Mason, Ohio, offers a fantastic blend of small-town charm and big-city amenities. Located in Warren County, it boasts a thriving economy, excellent schools, and a high quality of life. The city is home to numerous parks and recreational facilities, making it a great place for outdoor enthusiasts. Kings Island, a popular amusement park, is a major attraction, drawing visitors from all over the region. With its low crime rate and friendly community, Mason is a safe and welcoming place to live and work. Allied Universal is proud to offer career opportunities in this vibrant city, providing you with the chance to grow and thrive both professionally and personally.

Career Path

The Security Officer - Flex Dispatch position is an excellent starting point for a rewarding career at Allied Universal. With dedication and hard work, you can advance to various roles within the company. Some potential career paths include:

• Senior Security Officer: Lead and mentor other security officers, providing guidance and support.
• Security Supervisor: Oversee security operations at a specific site, managing a team of security officers.
• Account Manager: Build and maintain relationships with clients, ensuring their security needs are met.
• Operations Manager: Manage all security operations within a specific region, overseeing multiple sites and teams.
• Security Consultant: Provide expert advice to clients on security matters, developing and implementing security plans.

Allied Universal is committed to providing its employees with the training and development opportunities they need to succeed. We offer a variety of programs to help you enhance your skills and advance your career.

Salary & Benefits

The pay rate for the Security Officer - Flex Dispatch position in Mason, OH, is $17.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial Benefits: Participation in retirement savings plan to invest in your future.
• Exclusive Perks: Discounts on top brands and services through Perks Program.
• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• Paid time off (PTO)
• Holiday pay
• Employee assistance program (EAP)
• Uniforms and equipment provided
• Employee recognition programs

Culture at Allied Universal

At Allied Universal, we are committed to creating a dynamic, welcoming, and collaborative workplace where everyone feels valued and respected. We believe that our employees are our greatest asset, and we strive to provide them with a supportive and rewarding work environment. We are proud to be an equal opportunity employer and are committed to diversity and inclusion. Our company culture is built on the following core values:

• Integrity: We act with honesty and integrity in all that we do.
• People First: We put people first, treating our employees and customers with respect and dignity.
• Agility: We are agile and adaptable, responding quickly to changing needs and challenges.
• Reliability: We are reliable and dependable, always delivering on our promises.
• Innovation: We are innovative and forward-thinking, constantly seeking new ways to improve our services and processes.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer - Flex Dispatch in Mason, OH, we encourage you to apply online. To apply, please visit our career website at aus.com/careers. You will need to create an account and complete an online application. Be sure to upload your resume and cover letter. We look forward to hearing from you!

FAQ

1. What are the minimum requirements for this position?

   The minimum requirements include at least 6+ months of security-related experience, comfort using a computer or tablet, and a high school diploma or equivalent. You must also be at least 18 years of age for unarmed roles and 21+ years of age for armed roles. A background check and drug screening are also required.

2. Is prior security experience required?

   Yes, at least 6 months of security-related experience is required.

3. What type of training will I receive?

   Allied Universal provides comprehensive paid training to all new employees. This training covers a variety of topics, including security protocols, emergency procedures, and customer service skills. You will also receive site-specific training to prepare you for your specific job duties.

4. What are the physical requirements for this position?

   The physical requirements for this position may include standing for extended periods, walking, and climbing stairs. You may also be required to lift and carry objects. The specific physical requirements will vary depending on the site assignment.

5. What is the uniform policy?

   Allied Universal provides uniforms to its security officers. You will be required to wear the uniform while on duty. The specific uniform requirements will vary depending on the site assignment.

6. What opportunities for advancement are available?

   Allied Universal is committed to providing its employees with opportunities for advancement. With dedication and hard work, you can advance to various roles within the company, such as Senior Security Officer, Security Supervisor, and Account Manager.

7. What is the company's policy on diversity and inclusion?

   Allied Universal is an equal opportunity employer and is committed to diversity and inclusion. We believe that our employees are our greatest asset, and we strive to create a workplace where everyone feels valued and respected.

8. What is the company's policy on employee safety?

   Allied Universal is committed to providing a safe and healthy work environment for its employees. We have implemented a variety of safety programs and procedures to prevent accidents and injuries.

9. What is the company's policy on work-life balance?

   Allied Universal recognizes the importance of work-life balance and strives to provide its employees with flexible scheduling options. The Flex Dispatch position is designed to offer you more control over your schedule.

10. How can I learn more about Allied Universal?

    You can learn more about Allied Universal by visiting our website at aus.com. You can also follow us on social media to stay up-to-date on our latest news and events.