Security Officer - Flex Dispatch Support in Pleasanton, California at Allied Universal

Role Overview

As a Security Officer - Flex Dispatch Support in Pleasanton, California, you'll play a vital role in ensuring the safety and security of our clients' premises. This flex position offers the opportunity to work a variety of shifts, providing support where it's needed most. You'll be responsible for monitoring security systems, responding to incidents, and providing exceptional customer service to staff and visitors. This is a dynamic role that requires strong communication skills, problem-solving abilities, and a commitment to maintaining a safe and secure environment.

A Day in the Life

Your day as a Security Officer - Flex Dispatch Support might include:

• Monitoring alarm systems and access control alerts from the dispatch desk.
• Coordinating communications via phone, radio, and email to address security-related calls for service.
• Responding to incidents and critical situations in a calm, problem-solving manner.
• Gathering key details and routing information to the appropriate responders.
• Maintaining accurate logs and security-related documentation, including incident reports and dispatch activity records.
• Conducting regular and random virtual patrols using camera systems and monitoring tools.
• Providing customer service to onsite staff and visitors, ensuring a welcoming and secure environment.
• Following Allied Universal procedures, site-specific policies, and emergency response activities.
• Collaborating with team members to maintain a cohesive and effective security presence.

Why Pleasanton, California?

Pleasanton, California, offers a high quality of life with its beautiful parks, excellent schools, and vibrant community. Located in the Tri-Valley area, Pleasanton boasts a thriving job market and a strong sense of community. Working in Pleasanton provides access to numerous amenities, including shopping centers, restaurants, and recreational opportunities. The city's commitment to safety and security makes it an ideal location for security professionals seeking a fulfilling career.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. Starting as a Security Officer - Flex Dispatch Support can lead to various advancement opportunities within the company. Potential career paths include:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Account Manager: Manage client relationships and ensure customer satisfaction.
• Operations Manager: Oversee security operations for a region or district.
• Training Specialist: Develop and deliver training programs for security personnel.
• Loss Prevention Specialist: Investigate and prevent theft and other security-related incidents.

Allied Universal provides ongoing training and development programs to help employees advance their careers and achieve their professional goals.

Salary & Benefits

The pay rate for this position is $30.65 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to exclusive technology to view and claim additional shifts.
• Career Growth: Paid training and access to career growth opportunities within Allied Universal.
• Financial Benefits: Participation in a retirement savings plan to invest in your future.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• Employee assistance programs for personal and professional support.

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace. We are committed to putting people first and building a culture based on teamwork and integrity. Our employees are part of a team that positively impacts the communities and customers we serve. We value diversity and inclusion and provide equal opportunities for all employees to grow and succeed.

How to Apply

To apply for the Security Officer - Flex Dispatch Support position in Pleasanton, California, please visit our careers page at [Insert Allied Universal Careers Page Link]. Follow the instructions to submit your application and complete the required assessments. We look forward to reviewing your application and considering you for this exciting opportunity.

Frequently Asked Questions (FAQ)

1. What are the main responsibilities of a Security Officer - Flex Dispatch Support?
   Monitoring security systems, responding to incidents, providing customer service, and maintaining accurate documentation.
2. What qualifications are preferred for this position?
   A guard card or license, CPR and/or First Aid certification, access control experience, customer service experience, and alarm panel experience.
3. What is the pay rate for this position?
   The pay rate is $30.65 per hour.
4. What benefits does Allied Universal offer?
   Smart Tools, career growth opportunities, financial benefits, exclusive perks, health insurance, paid time off, and employee assistance programs.
5. What are the working hours for this position?
   The current schedule is Monday from 10:00 PM to 06:45 AM, but flexibility is required.
6. What career growth opportunities are available at Allied Universal?
   Security Supervisor, Account Manager, Operations Manager, Training Specialist, and Loss Prevention Specialist.
7. What is the work environment like at Allied Universal?
   Dynamic, welcoming, and collaborative. We prioritize teamwork and integrity.
8. Is prior security experience required for this position?
   While preferred, it's not always mandatory. Comprehensive training is provided.
9. Does Allied Universal provide uniforms?
   Yes, Allied Universal provides uniforms for security officers.
10. What kind of training will I receive?
    You will receive comprehensive training on security procedures, emergency response, customer service, and site-specific protocols.