Security Officer - Flex Front Desk in Dewitt, New York at Allied Universal

Role Overview

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer - Flex Front Desk to join our team in Dewitt, New York. This role offers a unique opportunity to work in a dynamic and welcoming environment, providing security services to a range of industries, including healthcare. As a Flex Part-Time Security Officer, you'll have the flexibility to build a schedule that works for you and explore new roles using our Claim a Shift platform.

In this role, you will be the first point of contact at a healthcare location, managing access, greeting patients and visitors, answering questions, and supporting a professional check-in experience. You will monitor the lobby area, document security-related activity, and communicate concerns to the team with calm, clear customer service.

A Day in the Life

Here’s what a typical day might look like for a Security Officer - Flex Front Desk:

• 7:00 AM: Arrive at the healthcare facility and receive a briefing from the outgoing officer about any overnight incidents or concerns.
• 7:15 AM: Begin monitoring the front desk, greeting patients and visitors, and verifying their identification.
• 8:00 AM: Issue temporary access credentials to authorized visitors, following site policy.
• 9:00 AM: Respond to a minor incident involving a disruptive visitor, using de-escalation techniques to resolve the situation.
• 10:00 AM: Conduct a routine check of the lobby area and security cameras, documenting any irregular conditions.
• 11:00 AM: Complete required logs and reports, including visitor entries and incident reports.
• 12:00 PM: Take a lunch break.
• 1:00 PM: Continue monitoring the front desk and assisting patients and visitors with their inquiries.
• 2:00 PM: Participate in a team meeting to discuss security updates and address any concerns.
• 3:00 PM: Respond to a medical emergency, coordinating with onsite staff and emergency services.
• 4:00 PM: Prepare for the shift transition, providing a detailed briefing to the incoming officer.
• 5:00 PM: End of shift.

Why Dewitt, New York?

Dewitt, New York, offers a blend of suburban comfort and access to urban amenities. Located in Onondaga County, Dewitt is known for its family-friendly environment, excellent schools, and proximity to Syracuse. The area provides a variety of recreational opportunities, including parks, shopping centers, and cultural attractions. Working in Dewitt allows you to be part of a close-knit community while enjoying the benefits of a thriving metropolitan area.

Career Path

Allied Universal is committed to providing career growth opportunities for our employees. The Security Officer - Flex Front Desk position can be a stepping stone to various roles within the company, such as:

• Security Supervisor: Oversee a team of security officers and manage security operations at a specific site.
• Account Manager: Manage client relationships and ensure the delivery of high-quality security services.
• Operations Manager: Oversee security operations for a region or district.
• Training Specialist: Develop and deliver training programs for security personnel.

Salary & Benefits

The pay rate for this position is $17.23 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Medical, dental, and vision insurance
• Paid time off and holidays

Culture at Allied Universal

At Allied Universal, we foster a caring culture built on integrity, teamwork, and agile, reliable, innovative service. We are committed to creating a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. Our team is dedicated to making a positive impact on the communities and customers we serve.

How to Apply

If you are interested in joining our team as a Security Officer - Flex Front Desk in Dewitt, New York, please submit your application online through our careers page. We look forward to hearing from you!

FAQ

1. What are the minimum requirements for this position?

   You must be at least 18 years of age, possess a high school diploma or equivalent, and be willing to undergo a background investigation and drug screen.

2. What does the job schedule look like?

   The current job schedule includes shifts on Wednesdays and Fridays from 11:00 PM to 7:00 AM.

3. What are the key responsibilities of a Security Officer - Flex Front Desk?

   Key responsibilities include providing customer service, controlling access to the facility, monitoring lobby activity, responding to incidents, and completing required logs and reports.

4. What opportunities are there for career growth at Allied Universal?

   Allied Universal offers various career growth opportunities, including positions such as Security Supervisor, Account Manager, Operations Manager, and Training Specialist.

5. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including Smart Tools, career growth opportunities, financial benefits, exclusive perks, medical, dental, and vision insurance, and paid time off.

6. What is the work environment like at Allied Universal?

   Allied Universal provides a dynamic, welcoming, and collaborative workplace where employees feel valued and respected.

7. Is prior security experience required for this position?

   While prior security experience is beneficial, it is not always required. We provide paid training to equip you with the necessary skills and knowledge.

8. What type of training is provided?

   Allied Universal provides comprehensive training programs to ensure our security officers are well-prepared to perform their duties effectively.

9. How can I claim additional shifts to earn more?

   You can use our exclusive technology to view and claim additional shifts through our Claim a Shift platform.

10. How does Allied Universal support its employees?

    Allied Universal supports its employees through career growth opportunities, financial benefits, exclusive perks, and a caring culture built on integrity and teamwork.