Security Officer - Front Desk - Customer Service in Cedar Rapids, Iowa

Allied Universal is seeking a dedicated and customer-focused Security Officer to join our team in Cedar Rapids, Iowa. In this role, you will be the first point of contact for visitors and employees, ensuring a safe and welcoming environment. Your responsibilities will include access control, visitor management, monitoring security systems, and responding to incidents. If you have a strong commitment to security and customer service, we encourage you to apply!

Role Overview

As a Security Officer - Front Desk, you will play a vital role in maintaining the security and safety of our client's facility. You will be responsible for controlling access, providing information and assistance to visitors and employees, and monitoring security systems. Your presence will help deter crime and ensure a secure environment for everyone.

A Day in the Life

Here's a glimpse into what your day might look like:

• Start of Shift: Receive briefing from the previous shift, review post orders, and inspect security equipment.
• Access Control: Verify credentials of employees and visitors, issue temporary badges, and manage visitor logs.
• Customer Service: Greet visitors with a friendly and professional demeanor, provide directions, and answer inquiries.
• Security Monitoring: Monitor security cameras and alarms, respond to alerts, and report any suspicious activity.
• Patrolling: Conduct regular patrols of the facility to deter unauthorized access and ensure the security of the premises.
• Incident Response: Respond to incidents and emergencies, provide assistance, and document events.
• End of Shift: Prepare a detailed report of activities and incidents, and brief the incoming shift.

Why Cedar Rapids, Iowa?

Cedar Rapids is a vibrant city in eastern Iowa, offering a high quality of life and a thriving job market. The city is known for its affordable cost of living, excellent schools, and numerous cultural and recreational opportunities. Cedar Rapids is also home to a growing number of businesses, making it a great place to start or advance your career. Working in Cedar Rapids provides a stable environment with opportunity.

Career Path

Allied Universal is committed to providing opportunities for career growth and advancement. As a Security Officer, you can advance to positions such as:

• Security Supervisor: Oversee a team of security officers and manage security operations.
• Security Manager: Develop and implement security plans and procedures.
• Account Manager: Manage client relationships and ensure client satisfaction.

Allied Universal also offers a variety of training and development programs to help you enhance your skills and advance your career.

Salary and Benefits

Allied Universal offers a competitive salary and benefits package, including:

• Competitive hourly wage of $26.00
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts

Culture

At Allied Universal, we are committed to creating a dynamic, welcoming, and collaborative workplace. We value diversity and inclusion, and we strive to create a culture where everyone feels respected and valued. Our team is passionate about providing exceptional service and making a positive impact on the communities we serve.

How to Apply

To apply for the Security Officer - Front Desk position in Cedar Rapids, Iowa, please visit our careers website at [Allied Universal Careers Website]. You can also submit your resume and cover letter to [Email Address].

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position? You must be at least 18 years of age and have a high school diploma or equivalent. You must also be able to pass a background check and drug screen.
2. What are the essential skills for this role? Strong customer service skills, communication skills, and attention to detail are essential for this role.
3. What are the working hours for this position? The working hours are Monday, Thursday, Friday, Saturday, and Sunday from 4:00 PM to 12:00 AM.
4. What opportunities exist for career advancement? We offer opportunities for advancement to positions such as Security Supervisor, Security Manager, and Account Manager.
5. What training is provided for this position? We provide comprehensive training on security procedures, customer service, and incident response.
6. Are there opportunities for overtime? Yes, there may be opportunities for overtime depending on business needs.
7. What is the dress code for this position? The dress code is a professional security uniform, which is provided by Allied Universal.
8. Are there any physical requirements for this position? You must be able to stand or walk for extended periods and respond quickly to emergencies.
9. What is the company culture like? We have a dynamic, welcoming, and collaborative culture where everyone feels respected and valued.
10. What is the best way to prepare for an interview? Research Allied Universal, review the job description, and prepare examples of your skills and experience.