Security Officer - Front Desk Driver in New Albany, Ohio: A Comprehensive Overview

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer - Front Desk Driver for a full-time position in New Albany, Ohio. This role offers an exciting opportunity to contribute to a dynamic and collaborative workplace while ensuring the safety and security of clients in the Utilities industry. As a Front Desk Officer, you will be the first point of contact for employees and visitors, managing access control, monitoring security systems, and providing exceptional customer service. This position also requires driving responsibilities, making a valid driver's license essential.

A Day in the Life of a Security Officer - Front Desk Driver

Your day as a Security Officer - Front Desk Driver will be varied and engaging. Here's a glimpse into what you can expect:

• Morning (03:00 PM): Arrive at the utilities location and receive a briefing from the previous shift officer, reviewing any incidents or special instructions.
• Access Control: Greet employees and visitors, verifying their identification and authorization. Issue visitor badges and maintain accurate visitor logs.
• Security Monitoring: Monitor alarms, cameras, and other access control systems from the front desk. Document any unusual activity and escalate concerns through established reporting channels.
• Customer Service: Provide exceptional customer service by answering inquiries, directing guests, and assisting with any security-related needs.
• Incident Response: Respond to incidents and critical situations in a calm and problem-solving manner. Coordinate with site contacts and public responders when required.
• Driving Duties: Perform driving duties as required by the site, which may include patrols of the property or transporting personnel or materials.
• Reporting: Complete shift reports, incident documentation, and visitor logs accurately, ensuring compliance with utilities location requirements.
• Evening (11:00 PM): Prepare a detailed handover report for the incoming shift, ensuring a smooth transition of responsibilities.

Why New Albany, Ohio?

New Albany, Ohio, is a vibrant and growing community known for its excellent schools, family-friendly atmosphere, and thriving business environment. Located in Franklin County, New Albany offers a high quality of life with access to numerous parks, recreational facilities, and cultural attractions. The city's strong economy and commitment to safety make it an ideal place to live and work. Allied Universal is proud to offer security services in New Albany, contributing to the safety and well-being of the community.

Career Path at Allied Universal

Allied Universal is committed to providing employees with opportunities for career growth and advancement. As a Security Officer - Front Desk Driver, you can progress through various roles within the company, including:

• Senior Security Officer: Take on additional responsibilities and leadership roles, mentoring junior officers and overseeing security operations.
• Security Supervisor: Supervise a team of security officers, ensuring adherence to policies and procedures, and providing training and guidance.
• Security Manager: Manage security operations for a specific site or region, developing and implementing security plans, and overseeing security personnel.
• Operations Manager: Oversee all aspects of security operations within a district or region, managing multiple sites and teams of security professionals.

Allied Universal also offers various training and development programs to help employees enhance their skills and advance their careers.

Salary and Benefits

The pay rate for this position is $15.85 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a caring culture that puts people first and delivers through teamwork and integrity. Our core values include:

• Agility: We adapt quickly to changing circumstances and embrace innovation.
• Reliability: We are dependable and trustworthy, always delivering on our commitments.
• Innovation: We constantly seek new and better ways to serve our clients and employees.
• Caring: We prioritize the well-being of our employees and the communities we serve.
• Teamwork: We work together to achieve common goals, supporting each other and celebrating our successes.
• Integrity: We conduct ourselves with honesty and ethics in all that we do.

How to Apply

If you are a motivated and dedicated individual with a passion for security and customer service, we encourage you to apply for the Security Officer - Front Desk Driver position in New Albany, Ohio. To apply, please visit our careers page at [Allied Universal Careers Website] and submit your application online.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include a high school diploma or equivalent, a valid driver's license, being at least 18 years of age, and successful completion of a background investigation.

2. What are the working hours for this position?

   The working hours are Wednesday and Thursday from 03:00 PM to 11:00 PM, Saturday and Sunday from 03:00 PM to 11:00 PM.

3. What is the pay rate for this position?

   The pay rate is $15.85 per hour.

4. What kind of training will I receive?

   Allied Universal provides paid training to all new security officers, covering security procedures, customer service, and emergency response protocols.

5. What are the career advancement opportunities at Allied Universal?

   Allied Universal offers various career advancement opportunities, including Senior Security Officer, Security Supervisor, Security Manager, and Operations Manager.

6. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance.

7. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a caring culture that puts people first and delivers through teamwork and integrity.

8. What is the dress code for this position?

   The dress code typically involves wearing a professional security uniform provided by Allied Universal.

9. What kind of equipment will I be using?

   You will be using various security equipment, including alarms, cameras, access control systems, and communication devices.

10. How can I learn more about Allied Universal?

    You can learn more about Allied Universal by visiting our website at [Allied Universal Website] and following us on social media.