Security Officer - Hospital Driver Patrol in Monroeville, Pennsylvania: A Comprehensive Overview

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer - Hospital Driver Patrol for a full-time position in Monroeville, Pennsylvania. This role offers a rewarding career with a sense of purpose, working in a dynamic and collaborative environment where you contribute to a culture that positively impacts communities and customers. As an unarmed driving patrol officer, you will serve and safeguard clients in a healthcare setting, monitoring and patrolling assigned areas, completing routine rounds, and maintaining a visible presence to deter security-related incidents.

Day in the Life

A typical day for a Security Officer - Hospital Driver Patrol involves:

• Patrolling Assigned Areas: Regularly patrolling the interior and exterior of the hospital premises, including parking areas and perimeter routes, to ensure a secure environment.
• Monitoring Access Points: Monitoring entrances and public areas to observe for unusual conditions and control access.
• Responding to Incidents: Responding to alarms, incidents, and critical situations in a calm, problem-solving manner, following established protocols and escalating concerns as needed.
• Customer Service: Providing excellent customer service to patients, visitors, and staff by offering assistance, directions, and a reassuring presence.
• Report Writing: Completing detailed activity reports, incident documentation, and shift handoffs using required systems to maintain accurate records and communication.
• Hazard Identification: Identifying and reporting hazards, maintenance concerns, and suspicious activity to the appropriate departments.
• Policy Enforcement: Enforcing site-specific policies and security-related procedures to maintain order and safety.
• Emergency Response: Participating in emergency response activities, such as evacuations and first aid, as needed.
• Vehicle Operation: Operating a patrol vehicle safely and efficiently, adhering to all traffic laws and company policies.

Why Monroeville, Pennsylvania?

Monroeville, Pennsylvania, offers a blend of suburban comfort and convenient access to the amenities of a major metropolitan area. Located just east of Pittsburgh, Monroeville provides a family-friendly environment with good schools, parks, and recreational opportunities. The area boasts a strong healthcare sector, making it an ideal location for security professionals seeking opportunities in hospital settings. Additionally, Monroeville's proximity to Pittsburgh allows residents to enjoy cultural attractions, dining, and entertainment options while maintaining a more relaxed pace of life.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. The Security Officer - Hospital Driver Patrol role can serve as a stepping stone to various advancement opportunities within the company, such as:

• Security Supervisor: Overseeing a team of security officers and managing security operations at a specific site.
• Site Manager: Managing all aspects of security services at a client location, including staffing, training, and client relations.
• Operations Manager: Overseeing security operations for a region or district, managing multiple sites and teams.
• Training Specialist: Developing and delivering training programs for security personnel.
• Loss Prevention Specialist: Focusing on preventing theft and other losses within a retail or commercial environment.
• Account Manager: Managing client relationships and ensuring customer satisfaction with Allied Universal's services.

Allied Universal also offers various training and development programs to help employees enhance their skills and advance their careers. These programs include leadership training, security certifications, and specialized training in areas such as de-escalation techniques and emergency response.

Salary & Benefits

The pay rate for this position is $17.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through our Perks Program.

These benefits are designed to support employees' financial, physical, and emotional well-being.

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. The company is committed to creating a culture that promotes diversity, inclusion, and employee growth. Allied Universal encourages teamwork, open communication, and a strong sense of community. Employees are empowered to make a positive impact on the communities and customers they serve.

How to Apply

To apply for the Security Officer - Hospital Driver Patrol position in Monroeville, Pennsylvania, please visit the Allied Universal careers website. Search for the job title and location to find the specific job posting. Follow the online application instructions to submit your resume and cover letter. Be sure to highlight your relevant experience, skills, and qualifications. The website includes Allied's commitment to diversity and inclusion.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include a valid driver's license, being at least 18 years of age, and possessing a high school diploma or equivalent. Experience using a computer or tablet, loss prevention experience, customer service experience, and alarm panel experience are preferred.

2. What are the working hours for this position?

   The job schedule is Monday through Friday, 01:00 PM to 09:00 PM.

3. What type of training will I receive?

   Allied Universal provides paid training to equip you with the necessary skills and knowledge to perform your duties effectively. This includes training on security procedures, customer service, and emergency response.

4. What opportunities are there for career advancement?

   Allied Universal offers numerous career growth opportunities, including positions such as Security Supervisor, Site Manager, and Operations Manager. The company also provides training and development programs to help employees advance their careers.

5. What is the company culture like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. The company is committed to diversity, inclusion, and employee growth.

6. What benefits are offered?

   Allied Universal offers a comprehensive benefits package, including access to smart tools, paid training, career growth opportunities, a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance, and discounts through the Perks Program.

7. What are the key responsibilities of this role?

   The key responsibilities include patrolling assigned areas, monitoring access points, responding to incidents, providing customer service, completing reports, identifying hazards, and enforcing policies.

8. What skills are important for success in this role?

   Important skills include customer service, observation, communication, problem-solving, and the ability to remain calm in stressful situations.

9. Is prior security experience required?

   Prior security experience is not required, but it is preferred. Allied Universal provides training to ensure you have the necessary skills to perform your duties effectively.

10. What should I wear to the interview?

    It is recommended to dress professionally for the interview. Business casual attire is typically appropriate.