Security Officer - Hospitality Patrol Services in New York, NY

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking dedicated and professional Security Officers for Hospitality Patrol Services in New York, New York. This role offers a rewarding career with a sense of purpose, allowing you to contribute to a dynamic, welcoming, and collaborative workplace. As a Security Officer, you will be an integral part of a team that positively impacts the communities and customers we serve.

In this role, you will serve and safeguard clients in a variety of industries, including retail and malls. As an Unarmed Patrol Officer in a bustling retail environment, you will conduct routine patrols, maintain high visibility to deter security-related incidents, and respond to situations with calm, clear communication. You will support store teams and guests with exceptional customer service while documenting observations and reporting any concerns. Joining Allied Universal means being part of an agile, reliable, and innovative team that prioritizes people and acts with integrity.

A Day in the Life

Here’s a glimpse into what a typical day might look like as a Security Officer - Hospitality Patrol Services:

• Beginning of Shift: Receive briefings and instructions from the supervisor, review post orders, and prepare for your patrol.
• Routine Patrols: Conduct regular foot patrols throughout the retail location, including sales floors, common areas, loading docks, and perimeter areas.
• Monitoring: Observe entrances, exits, and high-traffic zones to deter theft, vandalism, and policy violations.
• Customer Service: Provide assistance to guests, tenants, and staff, answering questions and offering directions.
• Incident Response: Respond to incidents such as disturbances, medical emergencies, or security breaches with calm and decisive action.
• Reporting: Document all activities, observations, and incidents in detailed reports and logs, ensuring accurate communication with site leadership and Allied Universal supervision.
• Policy Enforcement: Enforce site-specific policies and procedures, addressing violations and ensuring compliance.
• End of Shift: Provide a detailed handover to the incoming shift, communicating any relevant information and ensuring a seamless transition.

Why New York, NY?

Working as a Security Officer in New York, NY, offers unique opportunities and experiences. New York City is a vibrant and diverse metropolis, providing a dynamic environment for professional growth and personal enrichment. The city's bustling retail sector offers a wide range of experiences, from high-end boutiques to large shopping malls, each presenting unique security challenges and opportunities. Additionally, New York's rich cultural scene and numerous attractions provide ample opportunities for leisure and entertainment outside of work.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. Starting as a Security Officer - Hospitality Patrol Services can lead to various advancement paths within the company:

• Senior Security Officer: With experience and demonstrated leadership skills, you can advance to a senior role, taking on additional responsibilities and mentoring junior officers.
• Security Supervisor: Supervising a team of security officers, overseeing daily operations, and ensuring the smooth functioning of security protocols.
• Site Manager: Managing all security operations at a specific site, including scheduling, training, and client relations.
• Account Manager: Overseeing multiple sites or accounts, ensuring client satisfaction, and managing security contracts.
• Specialized Roles: Opportunities to move into specialized security roles, such as loss prevention specialist, security consultant, or training instructor.

Salary & Benefits

The pay rate for this position is $18.00 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through our Perks Program.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. Our culture is built on the values of putting people first and acting with integrity. We believe in creating a supportive environment where every team member can thrive and contribute to our shared success. We are committed to diversity and inclusion, ensuring that all employees feel valued and respected.

How to Apply

To apply for the Security Officer - Hospitality Patrol Services position in New York, NY, please follow these steps:

1. Visit the Allied Universal Careers Page: Go to the Allied Universal website and navigate to the careers section.
2. Search for the Position: Use the search function to find the “Security Officer - Hospitality Patrol Services” position in New York, NY.
3. Review the Job Description: Carefully read the job description to ensure you meet the minimum requirements and understand the responsibilities.
4. Submit Your Application: Click on the “Apply Now” button and follow the instructions to submit your application. Be sure to include your resume and any relevant certifications.
5. Complete Assessments: You may be required to complete online assessments as part of the application process.
6. Interview: If your application is selected, you will be invited to an interview. Be prepared to discuss your experience, skills, and why you are interested in the position.

Frequently Asked Questions (FAQ)

1. What are the minimum age requirements for this position?

You must be at least 21 years of age to be considered for this position.

2. Is prior security experience required?

While customer service and loss prevention experience are preferred, they are not always required. We provide comprehensive training for all new hires.

3. What kind of training will I receive?

Allied Universal provides paid training, including on-the-job training and access to professional development courses.

4. What are the physical requirements for this role?

You should be able to lift up to 20 pounds and stand or walk for extended periods. The role requires regular foot patrols throughout the retail location.

5. Do I need a guard card or security license?

A guard card or security license is preferred, but not always required. Allied Universal can assist you in obtaining the necessary certifications.

6. What is the dress code?

Security Officers are required to wear a professional uniform, which is provided by Allied Universal.

7. What opportunities for advancement are available?

Allied Universal offers numerous career growth opportunities, including promotions to Senior Security Officer, Supervisor, Site Manager, and Account Manager.

8. What benefits are included in the compensation package?

The benefits package includes access to smart tools, career growth opportunities, a retirement savings plan, medical, dental, vision, basic life and AD&D insurance, disability insurance, and an exclusive perks program.

9. How do I report incidents or suspicious activity?

You will be trained on how to document and report incidents through detailed reports and logs. You will also communicate relevant information to site leadership and Allied Universal supervision.

10. What is the company culture like at Allied Universal?

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. Our culture is built on putting people first and acting with integrity.