Security Officer - Lobby Concierge in Indianapolis, Indiana

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer - Lobby Concierge to join our team in Indianapolis, Indiana. In this vital role, you will be the first point of contact for visitors and clients, ensuring a safe, secure, and welcoming environment. You will serve and safeguard clients in a range of industries, including financial institutions, and be a key contributor to our people-first culture.

A Day in the Life

As a Security Officer - Lobby Concierge, your day will be dynamic and engaging. You will be stationed at the front desk of a financial services location, where your responsibilities will include:

• Welcoming visitors and providing exceptional customer service.
• Verifying access and managing visitor badges.
• Monitoring cameras and alarm activity to ensure security protocols are followed.
• Documenting security-related incidents with clear and concise communication.
• Responding to incidents and critical situations, initiating emergency response activities when necessary.
• Completing incident reports, visitor logs, and shift activity reports.
• Conducting post briefings to communicate essential information.
• Regularly patrolling the premises to deter and detect suspicious activity.

This role also requires driving, making a valid driver's license essential. Your ability to represent Allied Universal with professionalism and integrity in every interaction is crucial.

Why Indianapolis, Indiana?

Indianapolis offers a unique blend of big-city amenities and Midwestern charm. As the state capital and a major economic hub, Indianapolis provides ample opportunities for career growth and personal development. The city boasts a vibrant cultural scene, with world-class museums, theaters, and music venues. Enjoy a variety of dining options, from local favorites to international cuisine. Indianapolis is also known for its affordable cost of living, making it an attractive place to live and work.

Working in Indianapolis provides access to a thriving job market and a supportive community. Allied Universal is committed to investing in our employees and providing opportunities for advancement within the company. This location offers a diverse and inclusive work environment where your contributions are valued and recognized.

Career Path

Allied Universal is dedicated to fostering career growth and development. Starting as a Security Officer - Lobby Concierge is just the beginning. With hard work, dedication, and a commitment to excellence, you can advance through various roles within the company. Potential career paths include:

• Security Supervisor: Oversee a team of security officers, providing guidance and support.
• Site Supervisor: Manage security operations at a specific client location.
• Account Manager: Develop and maintain client relationships, ensuring exceptional service delivery.
• Operations Manager: Oversee security operations for a region, managing multiple sites and teams.
• Corporate Positions: Opportunities in HR, Training, Sales, and other corporate functions.

We provide paid training and access to career growth opportunities to help you achieve your professional goals. Our commitment to promoting from within ensures that our employees have the chance to excel and advance their careers.

Salary & Benefits

The pay rate for this position is $23.48 per hour. Allied Universal offers a comprehensive benefits package to support your financial, physical, and emotional well-being. Our benefits include:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Retirement Savings Plan: Secure your future with our retirement savings plan.
• Medical, Dental, and Vision Insurance: Comprehensive health coverage to keep you and your family healthy.
• Basic Life and AD&D Insurance: Protection for you and your loved ones.
• Disability Insurance: Income protection in case of injury or illness.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Employee Assistance Programs: Resources and support for personal and professional challenges.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses.
• Health Savings Accounts (HSA): Tax-advantaged savings for healthcare costs.
• Paid Time Off (PTO): Enjoy paid time off for vacation, illness, and personal needs.
• Holiday Pay: Earn extra pay for working on holidays.
• Employee Referral Program: Earn bonuses for referring qualified candidates.

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace. We are committed to a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity: We act with honesty and transparency in all our interactions.
• Agility: We are adaptable and responsive to changing needs.
• Innovation: We embrace new ideas and technologies to improve our services.
• People-First: We prioritize the well-being and development of our employees.
• Excellence: We strive for excellence in everything we do.

We believe that our employees are our greatest asset, and we are committed to providing a supportive and inclusive work environment where everyone can thrive. We encourage teamwork, collaboration, and open communication.

How to Apply

If you are a motivated and professional individual seeking a rewarding career, we encourage you to apply for the Security Officer - Lobby Concierge position at Allied Universal in Indianapolis, Indiana. To apply, please follow these steps:

1. Visit our careers page on the Allied Universal website.
2. Search for the Security Officer - Lobby Concierge position in Indianapolis, Indiana.
3. Click on the "Apply Now" button.
4. Create an account or log in to your existing account.
5. Complete the online application form, providing all required information.
6. Upload your resume and any other relevant documents.
7. Review your application and submit it.

We carefully review all applications and will contact qualified candidates to schedule an interview. Thank you for your interest in joining the Allied Universal team!

Frequently Asked Questions (FAQ)

1. What are the essential requirements for this role?

   A valid driver's license, 4+ years of military or law enforcement experience (or a criminal justice degree), and a high school diploma or equivalent are required. See description for other options.

2. What does the job schedule look like?

   The shifts are from 2:00 PM to 10:00 PM, Monday through Friday.

3. Is prior security experience required?

   While prior security experience is a plus, we provide comprehensive training to ensure you have the skills and knowledge to succeed.

4. What opportunities for career advancement are available?

   Allied Universal is committed to promoting from within. Opportunities for advancement include Security Supervisor, Site Supervisor, Account Manager, and Operations Manager, among others.

5. What kind of training will I receive?

   You will receive paid training that covers security procedures, customer service, emergency response, and other relevant topics.

6. What is the work environment like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace. We prioritize teamwork, communication, and employee well-being.

7. What is the company culture like?

   Our culture is based on integrity, agility, innovation, a people-first approach, and a commitment to excellence.

8. What benefits are offered to employees?

   We offer a comprehensive benefits package, including medical, dental, and vision insurance, a retirement savings plan, paid time off, and more.

9. How should I dress for the interview?

   We recommend dressing professionally for the interview. Business casual attire is appropriate.

10. What should I expect during the interview process?

    The interview process may include a phone screening, an in-person interview, and a background check. Be prepared to discuss your qualifications, experience, and career goals.