Security Officer - Lobby Concierge in McLean, VA: A Rewarding Career at Allied Universal

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer - Lobby Concierge to join our team in McLean, Virginia. This part-time position offers a unique opportunity to provide exceptional customer service while ensuring the safety and security of a high-end retail location. As a Front Desk Security Officer, you will be the first point of contact for guests, supporting a smooth check-in experience, managing access control, and documenting security-related observations. You will play a vital role in maintaining a welcoming and secure environment for both store associates and visitors.

A Day in the Life

Your day as a Security Officer - Lobby Concierge will be dynamic and engaging. Here's a glimpse into your daily responsibilities:

• Welcoming Guests: Greet visitors with a warm and professional demeanor, providing assistance and directions as needed.
• Access Control: Verify identification and appointments, issuing visitor credentials, and ensuring only authorized personnel gain entry.
• Monitoring Activity: Observe activity from the reception area, utilizing cameras, alarms, and communication systems to detect and respond to any unusual or suspicious behavior.
• Incident Response: Respond to incidents and critical situations in a calm and problem-solving manner, coordinating with store leadership and local first responders as necessary.
• Reporting and Documentation: Complete shift logs, incident reports, and other administrative duties, ensuring accurate and timely record-keeping.
• Customer Service: Provide exceptional customer service to store associates, guests, and vendors, addressing inquiries and resolving issues with professionalism and courtesy.

Why McLean, Virginia?

McLean, Virginia, is a vibrant and affluent community located in Fairfax County. Known for its proximity to Washington, D.C., McLean offers a blend of urban amenities and suburban charm. With excellent schools, a thriving business environment, and a high quality of life, McLean is an attractive place to live and work. As a Security Officer in McLean, you'll have the opportunity to work in a prestigious location while enjoying the benefits of a safe and welcoming community.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career growth and advancement. As a Security Officer - Lobby Concierge, you'll have access to paid training and development programs to enhance your skills and knowledge. With dedication and hard work, you can progress to roles such as:

• Security Supervisor: Oversee a team of security officers, providing guidance and support.
• Site Supervisor: Manage security operations at a specific location, ensuring compliance with policies and procedures.
• Security Manager: Develop and implement security strategies for a portfolio of clients.
• Operations Manager: Oversee all aspects of security operations within a designated region.

Salary and Benefits

Allied Universal offers competitive compensation and benefits packages to its employees. The pay rate for this Security Officer - Lobby Concierge position is $25.00 per hour. In addition to competitive pay, Allied Universal provides a range of benefits, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that promotes teamwork, innovation, and integrity. As a member of the Allied Universal team, you will be part of a company that is dedicated to making a positive impact on the communities and customers we serve.

How to Apply

If you are a motivated and customer-focused individual with a passion for security, we encourage you to apply for the Security Officer - Lobby Concierge position in McLean, Virginia. To apply, please visit our website at aus.com/careers and search for the job posting. Follow the instructions to submit your application online.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position? The minimum requirements include being at least 18 years of age (unarmed roles), possessing a high school diploma or equivalent, and passing a background investigation.
2. Is prior security experience required? Prior security experience is not required, but customer service experience is preferred.
3. What type of training is provided? Allied Universal provides paid training to all new employees, covering security procedures, customer service skills, and emergency response protocols.
4. What are the working hours for this position? The job schedule for this position is Monday, Tuesday, and Wednesday from 10:30 AM to 07:30 PM.
5. What opportunities for advancement are available? Allied Universal offers numerous opportunities for career growth and advancement, including roles such as Security Supervisor, Site Supervisor, and Security Manager.
6. What is the uniform policy? Security Officers are required to wear a professional uniform, which is provided by Allied Universal.
7. What is the company's policy on diversity and inclusion? Allied Universal is committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
8. What is the company's policy on employee safety? Allied Universal is committed to providing a safe and secure working environment for all employees.
9. How does Allied Universal support employee well-being? Allied Universal offers an Employee Assistance Program (EAP) to provide employees with confidential counseling and support services.
10. How can I learn more about Allied Universal? You can learn more about Allied Universal by visiting our website at aus.com.