Security Officer - Lobby Desk Attendant in Westfield, New Jersey

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer - Lobby Desk Attendant to join our team in Westfield, New Jersey. In this vital role, you will be responsible for ensuring the safety and security of our clients, their patients, visitors, and staff, primarily within a healthcare setting. As the first point of contact, you will provide exceptional customer service while maintaining a secure environment.

Day in the Life

As a Security Officer - Lobby Desk Attendant, your day will be dynamic and varied. You'll greet and direct visitors, providing wayfinding assistance and ensuring a welcoming atmosphere. You'll monitor access points, verify identification, issue visitor badges, and maintain detailed visitor logs. You'll also respond to inquiries, monitor cameras and alarms, and report any unusual activity. In critical situations, you'll act calmly and efficiently, documenting events and notifying appropriate personnel. Collaboration with clinical and administrative teams is essential to maintain smooth operations and a safe environment. Your ability to handle multiple tasks, communicate effectively, and maintain a professional demeanor will be crucial to your success.

Why Westfield, New Jersey?

Westfield, New Jersey, is a vibrant and thriving community known for its excellent schools, beautiful parks, and a bustling downtown area. Located in Union County, Westfield offers a high quality of life with a blend of suburban charm and urban amenities. Its convenient location provides easy access to major cities like New York City and Newark, making it an ideal place to live and work. Westfield's strong sense of community, coupled with its safe environment, makes it an attractive location for both individuals and families seeking stability and opportunity.

Career Path

Allied Universal is committed to providing career growth opportunities for our employees. The Security Officer - Lobby Desk Attendant position is an excellent starting point for a rewarding career in the security industry. With experience and dedication, you can advance to roles such as Security Supervisor, Site Manager, or even positions in corporate security management. Allied Universal offers ongoing training and development programs to help you enhance your skills and knowledge, enabling you to progress along your desired career path.

Salary & Benefits

The pay rate for this position is $18.00 per hour. Allied Universal also offers a comprehensive benefits package that includes:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where every employee feels valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. We believe in teamwork, integrity, and providing outstanding customer service. Our employees are our greatest asset, and we invest in their growth and development. We strive to create an environment where everyone can thrive and reach their full potential.

How to Apply

If you are a motivated and customer-focused individual with a passion for security and a desire to make a difference, we encourage you to apply for the Security Officer - Lobby Desk Attendant position in Westfield, New Jersey. To apply, please visit our careers website at [Allied Universal Careers Page] and submit your application online. Be sure to include your resume and a cover letter highlighting your relevant experience and qualifications.

FAQ

1. What are the minimum requirements for this position?

   You must have 2 or more years of security-related experience, be at least 18 years of age for unarmed roles (21+ for armed roles), possess a high school diploma or equivalent, and pass a background investigation.

2. What are the main responsibilities of a Lobby Desk Attendant?

   Your responsibilities include providing customer service, monitoring access points, responding to incidents, maintaining visitor logs, and ensuring a safe and secure environment.

3. What kind of training will I receive?

   Allied Universal provides paid training programs to enhance your skills and knowledge, ensuring you are well-prepared to perform your duties effectively.

4. What opportunities are there for career advancement?

   With experience and dedication, you can advance to roles such as Security Supervisor, Site Manager, or positions in corporate security management. We offer ongoing training and development to support your career growth.

5. What benefits does Allied Universal offer?

   We offer a comprehensive benefits package, including a retirement savings plan, medical, dental, and vision insurance, life and disability insurance, and an exclusive perks program.

6. What is the work schedule for this position?

   The job schedule is Monday through Friday, from 7:00 AM to 3:00 PM.

7. What is the company culture like at Allied Universal?

   We foster a dynamic, welcoming, and collaborative workplace where every employee feels valued and respected. We are committed to teamwork, integrity, and outstanding customer service.

8. How does Allied Universal handle background checks?

   As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. We will consider qualified applications with criminal histories in a manner consistent with applicable laws.

9. What is the dress code for this position?

   The dress code typically involves a professional uniform provided by Allied Universal. Specific details will be provided during the onboarding process.

10. What is the best way to prepare for an interview?

    Research Allied Universal, review the job description thoroughly, and be prepared to discuss your experience, skills, and how you can contribute to our team. Practice answering common interview questions and be ready to provide examples of your customer service and security-related experience.