Security Officer - Lobby Reception Desk in Burbank, CA: A Comprehensive Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer to join our team in Burbank, California. This part-time position offers a rewarding opportunity to safeguard clients in the dynamic tech/media/telecom industries. As a key member of our team, you will play a vital role in ensuring a safe, secure, and welcoming environment for employees, visitors, and vendors.

Role Overview

As a Security Officer at the Lobby Reception Desk, you will be the first point of contact for individuals entering the premises. Your responsibilities will encompass a wide range of security and customer service duties, including access control, visitor management, alarm monitoring, incident response, and report writing. You will be expected to maintain a professional demeanor, exercise sound judgment, and adhere to site-specific procedures and security-related policies.

A Day in the Life

A typical shift for a Security Officer at the Lobby Reception Desk may involve the following activities:

• Greeting visitors and employees with a warm and professional demeanor.
• Verifying identification and managing visitor sign-in procedures.
• Issuing temporary credentials and coordinating guest notifications with staff.
• Monitoring lobby activity, cameras, alarms, and access control systems.
• Responding to incidents and critical situations in a calm and effective manner.
• Completing required reports and logs, documenting incidents and unusual activity.
• Communicating shift updates to Allied Universal leadership and site contacts.
• Providing exceptional customer service and addressing inquiries from visitors and employees.

Why Burbank, CA?

Burbank, California, also known as the “Media Capital of the World,” is a vibrant and thriving city with a strong presence in the entertainment, media, and technology industries. Working as a Security Officer in Burbank offers the opportunity to be part of this dynamic environment, safeguarding clients and contributing to the security of prominent companies.

Career Path

Allied Universal is committed to providing career growth opportunities for our employees. The Security Officer - Lobby Reception Desk position can serve as a stepping stone to various career paths within the company, including:

• Security Supervisor
• Site Manager
• Security Consultant
• Loss Prevention Specialist
• Corporate Security Management

We offer paid training programs and access to exclusive technology to help you enhance your skills and advance your career.

Salary & Benefits

The pay rate for this position is $19.65 per hour. In addition to competitive wages, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Health, dental, and vision insurance options
• Paid time off (PTO) and holiday pay
• Life insurance options
• Disability insurance options
• Employee Assistance Program (EAP)
• Employee referral program

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity
• Customer Service
• Teamwork
• Professionalism
• Innovation

How to Apply

If you are a motivated and professional individual seeking a rewarding career in the security industry, we encourage you to apply for the Security Officer - Lobby Reception Desk position in Burbank, CA. To apply, please visit our career website at aus.com/careers and submit your application online.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   Applicants must be at least 18 years of age (21+ for armed roles), possess a high school diploma or equivalent, and pass a background investigation.

2. Is prior security experience required?

   While prior security experience is preferred, it is not always required. We provide comprehensive training to ensure our Security Officers are well-prepared for their roles.

3. What kind of training will I receive?

   Allied Universal provides paid training programs that cover a wide range of security topics, including access control, incident response, report writing, and customer service.

4. What opportunities are available for career advancement?

   We offer numerous opportunities for career advancement within the company. The Security Officer - Lobby Reception Desk position can lead to roles such as Security Supervisor, Site Manager, and Security Consultant.

5. What is the work schedule for this position?

   This is a part-time position with the following schedule: Monday & Tuesday 11:00 PM - 07:00 AM

6. What is the uniform requirement?

   Security Officers are required to wear a professional uniform, which is provided by Allied Universal. Specific uniform guidelines will be provided during training.

7. What is the company culture like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and respected. We are committed to creating a culture that positively impacts the communities and customers we serve.

8. Are there opportunities for overtime?

   Opportunities for overtime may be available depending on site needs and staffing levels.

9. What kind of support is provided to Security Officers?

   Allied Universal provides ongoing support to our Security Officers, including access to supervisors, training resources, and employee assistance programs.

10. How can I learn more about Allied Universal?

    You can learn more about Allied Universal by visiting our website at aus.com.