Security Officer - Main Entrance Desk at Allied Universal in Plano, Texas

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and customer-focused Security Officer to join our team in Plano, Texas. As a Security Officer at the main entrance desk, you will play a vital role in safeguarding our clients and providing a welcoming and secure environment for visitors and employees. This part-time position offers a competitive hourly rate of $20.40 and a consistent schedule.

Role Overview

As the first point of contact for our client's facility, the Security Officer - Main Entrance Desk is responsible for:

• Providing exceptional customer service to all visitors and employees.
• Controlling access to the facility by verifying credentials and issuing visitor passes.
• Monitoring lobby activity and security systems, including alarms and cameras.
• Responding to incidents and emergencies in a calm and professional manner.
• Completing detailed reports and logs of all activities and incidents.

This role requires excellent communication skills, a strong attention to detail, and the ability to maintain composure in stressful situations.

A Day in the Life

Here's a glimpse into a typical day as a Security Officer - Main Entrance Desk:

• 2:45 PM: Arrive at the site and receive a briefing from the outgoing officer, reviewing any incidents or updates from the previous shift.
• 3:00 PM: Begin your shift, greeting visitors and employees with a friendly and professional demeanor. Verify identification and issue visitor passes as needed.
• 3:30 PM: Monitor the lobby area and security systems, paying close attention to any unusual activity.
• 4:00 PM: Respond to a minor incident involving a disruptive visitor, calmly de-escalating the situation and contacting site leadership for assistance.
• 5:00 PM: Conduct a security patrol of the lobby area, ensuring that all doors and windows are secure.
• 6:00 PM: Complete a detailed incident report, documenting the earlier disturbance and the steps taken to resolve it.
• 6:30 PM: Assist a visitor with directions to a meeting room, providing clear and concise instructions.
• 7:00 PM: Prepare for the end of your shift, providing a thorough briefing to the incoming officer and ensuring that all logs and reports are up-to-date.

Why Plano, Texas?

Plano, Texas, is a vibrant and growing city located in the heart of the Dallas-Fort Worth metroplex. With a strong economy, excellent schools, and a high quality of life, Plano is an ideal place to live and work. The city offers a wide range of cultural and recreational opportunities, including parks, museums, and entertainment venues.

Career Path

Allied Universal is committed to providing our employees with opportunities for career growth and advancement. Security Officers can advance to roles such as:

• Security Supervisor
• Site Manager
• Account Manager
• Operations Manager

We offer a variety of training and development programs to help our employees reach their full potential.

Salary & Benefits

The pay rate for this position is $20.40 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Paid time off and holiday pay
• Retirement savings plan
• Employee assistance program
• Discounts on top brands and services

Culture

At Allied Universal, we are committed to creating a dynamic, welcoming, and collaborative workplace. We value teamwork, integrity, and innovation. Our employees are our greatest asset, and we are dedicated to providing them with the support and resources they need to succeed.

How to Apply

To apply for the Security Officer - Main Entrance Desk position in Plano, Texas, please visit our website at aus.com/careers. You can also learn more about our company and our commitment to diversity and inclusion on our website.

FAQ

1. What are the minimum requirements for this position? You must be at least 21 years of age, possess a high school diploma or equivalent, and be able to pass a background check and drug screen.
2. Is prior security experience required? Prior security experience is not required, but customer service experience is preferred.
3. What kind of training will I receive? You will receive comprehensive training on security procedures, access control, incident response, and customer service.
4. What is the work schedule for this position? The work schedule is Monday through Friday, 3:00 PM to 7:00 PM.
5. What are the opportunities for career advancement? Allied Universal offers a variety of career advancement opportunities, including promotions to supervisory and management positions.
6. What is the company's policy on diversity and inclusion? Allied Universal is committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity.
7. What is the uniform policy? Security Officers are required to wear a professional uniform, which is provided by the company.
8. What is the company's policy on overtime? Overtime is paid in accordance with federal and state law.
9. What is the company's policy on vacation time? Vacation time is accrued based on years of service.
10. What is the company's policy on sick leave? Sick leave is provided in accordance with state law.

We encourage you to apply today and join the Allied Universal team!