Security Officer - Patrol Agent in Rochester, New York at Allied Universal

Allied Universal is seeking a dedicated and vigilant Security Officer - Patrol Agent to safeguard clients and maintain a secure environment in Rochester, New York. This full-time position offers a competitive hourly rate of $23.00 and a consistent schedule of Wednesday through Sunday from 3:00 PM to 11:00 PM. As a Patrol Agent, you will play a crucial role in ensuring the safety and security of a government transportation location, providing customer service, and responding to incidents with professionalism and efficiency.

Role Overview

As a Security Officer - Patrol Agent, you will be responsible for conducting routine patrols of facilities and transit areas, maintaining a visible presence to deter security-related incidents, and responding to concerns with calm, professional communication. Your duties will include documenting observations, supporting access control, and delivering excellent customer service to riders and staff. This role requires strong observation skills, the ability to handle critical situations, and a commitment to upholding security protocols.

Day in the Life

A typical day for a Security Officer - Patrol Agent might include:

• Conducting regular foot and vehicle patrols of buildings, platforms, parking areas, and perimeter spaces.
• Monitoring entrances and verifying credentials to control access.
• Responding to incidents such as medical emergencies, disputes, and evacuations.
• Documenting patrols, incidents, and observations in detailed reports.
• Providing directions and assistance to riders and staff.
• Enforcing site-specific policies and security procedures.
• Communicating with site management and public responders as needed.

Why Rochester, New York

Rochester, New York, offers a blend of urban amenities and natural beauty, making it an attractive place to live and work. The city boasts a rich history, a thriving arts scene, and a diverse community. Working in Rochester provides opportunities for professional growth and a high quality of life, with access to numerous parks, cultural attractions, and recreational activities. The cost of living is also relatively affordable compared to other major cities in the Northeast.

Career Path

Allied Universal is committed to providing opportunities for career advancement. Starting as a Security Officer - Patrol Agent can lead to various career paths within the company, such as:

• Security Supervisor
• Site Manager
• Security Consultant
• Regional Security Manager
• Training and Development Specialist

Allied Universal offers ongoing training and development programs to help employees enhance their skills and advance their careers.

Salary & Benefits

The Security Officer - Patrol Agent position offers a competitive hourly rate of $23.00. In addition to the hourly wage, Allied Universal provides a comprehensive benefits package, including:

• Access to exclusive technology for viewing and claiming additional shifts to earn more.
• Paid training and access to career growth opportunities.
• A retirement savings plan.
• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Disability insurance.
• Discounts on top brands and services through our Perks Program.

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. The company values teamwork, innovation, and integrity, and is committed to creating a positive impact on the communities and customers it serves. Employees are encouraged to contribute their ideas and talents, and the company promotes a culture of continuous improvement and professional development.

How to Apply

To apply for the Security Officer - Patrol Agent position in Rochester, New York, visit the Allied Universal careers page and submit your application online. Be sure to include your resume, cover letter, and any relevant certifications. The application process typically involves an initial screening, an interview, and a background check.

FAQ

1. What are the minimum requirements for this position?You must have a minimum of 2 years of security-related experience, a high school diploma or equivalent, and be at least 18 years of age (21+ for armed roles).
2. Is prior security experience required?Yes, a minimum of 2 years of security-related experience is required.
3. What certifications are preferred?Handcuffing, CPR, and First Aid certifications are preferred.
4. What does the job schedule look like?The job schedule is Wednesday through Sunday from 3:00 PM to 11:00 PM.
5. What benefits are included in the compensation package?The benefits package includes access to exclusive technology for additional shifts, paid training, career growth opportunities, a retirement savings plan, medical, dental, and vision insurance, basic life and AD&D insurance, disability insurance, and discounts through the Perks Program.
6. What are the main responsibilities of a Patrol Agent?The main responsibilities include conducting patrols, responding to incidents, controlling access, documenting observations, and providing customer service.
7. What type of transportation location will I be working at?You will be working at a government transportation location.
8. What skills are important for this role?Important skills include observation, communication, problem-solving, and customer service.
9. How does Allied Universal support career growth?Allied Universal offers paid training and access to career growth opportunities.
10. What is the company culture like at Allied Universal?Allied Universal fosters a dynamic, welcoming, and collaborative workplace, valuing teamwork, innovation, and integrity.