Security Officer - Reception Control Desk in Los Angeles, California: Role Overview

Allied Universal, North America’s leading security and facility services company, is seeking a dedicated and professional Security Officer - Reception Control Desk to join our team in Los Angeles, California. In this vital role, you will be the first point of contact for tenants, guests, and vendors at a premier commercial real estate location. Your primary responsibility will be to ensure the safety and security of the premises while providing exceptional customer service.

As a Security Officer - Reception Control Desk, you will play a crucial role in maintaining a welcoming and secure environment. You will be responsible for managing visitor check-in, monitoring cameras and alarms, answering phones, documenting activity, and escalating concerns with clear communication. This position requires a strong attention to detail, excellent communication skills, and the ability to remain calm and professional in high-pressure situations.

A Day in the Life of a Security Officer - Reception Control Desk

Your day will begin with a briefing from the previous shift, ensuring you are up-to-date on any incidents or concerns. You will then take your post at the reception control desk, ready to greet and assist visitors. Throughout the day, you will be responsible for:

• Visitor Management: Greeting visitors, verifying their identity, issuing visitor passes, and maintaining a visitor log.
• Access Control: Monitoring access points, ensuring only authorized personnel enter the building.
• Surveillance: Monitoring security cameras and alarm systems, identifying and reporting any suspicious activity.
• Communication: Answering phone calls, directing them to the appropriate department, and providing information to callers.
• Incident Response: Responding to incidents and emergencies, contacting emergency services when necessary.
• Reporting: Completing detailed incident reports, shift activity logs, and other documentation.

In addition to these core responsibilities, you may also be required to conduct security patrols, assist with emergency evacuations, and provide general assistance to tenants and visitors.

Why Los Angeles, California?

Los Angeles is a vibrant and diverse city with a thriving economy and a wide range of cultural attractions. As a Security Officer - Reception Control Desk in Los Angeles, you will have the opportunity to work in a dynamic and fast-paced environment, protecting some of the city's most prestigious commercial properties.

Allied Universal offers competitive pay and benefits in Los Angeles, as well as opportunities for career advancement. With a strong presence in the city, Allied Universal provides a stable and rewarding work environment for security professionals.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career growth and development. As a Security Officer - Reception Control Desk, you can advance your career through a variety of pathways, including:

• Security Supervisor: Oversee a team of security officers, providing guidance and support.
• Security Manager: Manage security operations for a specific site or region.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met.
• Operations Manager: Oversee all aspects of security operations for a large organization.

Allied Universal also offers a variety of training programs to help you develop your skills and advance your career. These programs include leadership training, security certifications, and specialized training in areas such as emergency response and conflict resolution.

Salary and Benefits

The pay rate for this Security Officer - Reception Control Desk position is $20.10 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision insurance.
• Retirement Savings Plan: 401(k) plan with company match.
• Paid Time Off: Vacation, sick leave, and holidays.
• Employee Discounts: Discounts on top brands and services.
• Other Benefits: Life insurance, disability insurance, and employee assistance program.

Culture at Allied Universal

At Allied Universal, we are committed to creating a dynamic, welcoming, and collaborative workplace. We believe that our employees are our greatest asset, and we strive to provide them with a supportive and rewarding work environment.

We value integrity, teamwork, and a people-first approach. We are committed to providing our employees with opportunities for growth and development, and we encourage them to reach their full potential.

How to Apply

If you are a dedicated and professional security officer looking for a rewarding career, we encourage you to apply for the Security Officer - Reception Control Desk position at Allied Universal in Los Angeles, California. To apply, please visit our website at [Allied Universal Career Page Link] and submit your application online.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   You must be at least 18 years of age, possess a high school diploma or equivalent, and pass a background investigation and drug screen.

2. Do I need a security license to apply for this position?

   Licensing requirements vary by state and local laws. Please check the specific requirements for Los Angeles, California.

3. What are the working hours for this position?

   The job schedule includes Monday and Tuesday from 03:00 PM - 11:00 PM, Saturday and Sunday from 07:00 AM - 03:00 PM.

4. What type of training will I receive?

   Allied Universal provides paid training programs to help you develop the skills and knowledge you need to succeed in your role.

5. What opportunities are there for career advancement?

   Allied Universal offers a variety of career paths, including Security Supervisor, Security Manager, and Account Manager.

6. What is the company culture like?

   Allied Universal is committed to creating a dynamic, welcoming, and collaborative workplace.

7. What benefits are offered?

   Allied Universal offers a comprehensive benefits package, including health insurance, a retirement savings plan, and paid time off.

8. Is Allied Universal an equal opportunity employer?

   Yes, Allied Universal is an equal opportunity employer and values diversity at our company.

9. What is the dress code for this position?

   The dress code typically involves a professional security uniform, which will be provided by Allied Universal.

10. Who do I contact if I have questions about the application process?

    Please contact the Allied Universal Human Resources department for assistance with the application process.