Security Officer - Residential Front Desk Part Time in Brooklyn Heights, New York

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and professional Security Officer for a part-time Residential Front Desk position in Brooklyn Heights, New York. This role offers a rewarding career with a sense of purpose, working in a dynamic and collaborative environment. As a Front Desk Security Officer, you will be the first point of contact for residents, guests, and vendors, creating a welcoming atmosphere while maintaining security-related operations. You will manage access entry protocols, monitor cameras and alarms, document incidents, and communicate with on-site teams and emergency responders.

A Day in the Life

A typical day as a Security Officer at the Residential Front Desk involves a variety of tasks aimed at ensuring the safety and security of the residents and the property. Here’s a glimpse into your daily routine:

• Welcoming Residents and Guests: Greet residents, guests, and vendors with a friendly and professional demeanor. Verify their identification and authorization before granting access to the building.
• Managing Access Control: Operate the front desk systems, including phones, intercoms, and visitor management logs, to control access to the building. Ensure that only authorized individuals are allowed entry.
• Monitoring Security Systems: Continuously monitor security cameras and alarms to detect any suspicious activity or potential threats. Respond promptly to alarms and investigate any security breaches.
• Documenting Incidents: Accurately document all security-related events, incidents, and service requests in the appropriate logs and reports. Ensure that all information is recorded clearly and concisely.
• Responding to Emergencies: Respond to incidents, alarms, and resident concerns in a calm and problem-solving manner. Escalate issues according to post orders and request additional assistance from building management and/or emergency services when appropriate.
• Assisting with Key Control: Manage the distribution and control of keys, ensuring that they are properly secured and only given to authorized personnel.
• Coordinating Package Deliveries: Assist with package and delivery coordination, ensuring that packages are properly received and distributed to residents in a timely manner.
• Communicating with On-Site Teams: Communicate routine updates and important information to on-site teams and Allied Universal leadership. Maintain open lines of communication to ensure that everyone is informed of any security-related issues.

Why Brooklyn Heights, New York?

Brooklyn Heights is a vibrant and historic neighborhood known for its stunning views of the Manhattan skyline, tree-lined streets, and charming architecture. Working in Brooklyn Heights offers a unique opportunity to be part of a close-knit community while enjoying the amenities and attractions of New York City. The neighborhood is home to numerous restaurants, cafes, shops, and cultural institutions, providing a rich and diverse environment for both work and leisure.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. Starting as a Part-Time Security Officer at the Residential Front Desk can lead to various advancement opportunities within the company. Here are some potential career paths:

• Full-Time Security Officer: Transition to a full-time position at the same location or another Allied Universal site.
• Security Supervisor: Advance to a supervisory role, overseeing a team of security officers and managing security operations at a specific location.
• Account Manager: Take on an account management role, responsible for managing client relationships and ensuring the delivery of high-quality security services.
• Operations Manager: Move into an operations management position, overseeing security operations across multiple sites and managing a team of supervisors and security officers.
• Specialized Security Roles: Pursue specialized security roles such as mobile patrol officer, alarm response officer, or corporate security specialist.

Salary and Benefits

The pay rate for this position is $17.50 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package to its employees, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Health Insurance: Access to health insurance plans (eligibility requirements apply).
• Paid Time Off (PTO): Accrue paid time off for vacation, sick leave, and holidays (eligibility requirements apply).
• Employee Assistance Programs (EAP): Access to confidential counseling and support services.
• Wellness Programs: Participate in wellness programs to promote health and well-being.
• Employee Recognition Programs: Be recognized for your contributions and achievements.
• Referral Bonus Programs: Earn bonuses for referring qualified candidates to Allied Universal.

Company Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and supported. The company is committed to creating a culture that positively impacts the communities and customers it serves. Allied Universal promotes diversity, inclusion, and equal opportunities for all employees. The company encourages teamwork, innovation, and continuous improvement.

How to Apply

If you are interested in joining the Allied Universal team as a Security Officer at the Residential Front Desk in Brooklyn Heights, New York, please submit your application online through the Allied Universal careers website. Be sure to highlight your relevant skills, experience, and qualifications in your application. If you meet the minimum requirements, you will be contacted for an interview.

Frequently Asked Questions (FAQ)

1. What are the minimum age requirements for this position?

   You must be at least 18 years of age for unarmed roles and 21 years of age for armed roles.

2. What education level is required for this position?

   A high school diploma or equivalent is required.

3. Will I be subject to a background investigation?

   Yes, as a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

4. What are the key responsibilities of a Security Officer at the Residential Front Desk?

   Key responsibilities include providing customer service, managing access control, monitoring security systems, documenting incidents, responding to emergencies, and assisting with key control and package deliveries.

5. What skills are important for success in this role?

   Important skills include customer service, communication, interpersonal skills, problem-solving, and the ability to follow procedures and protocols.

6. What career growth opportunities are available at Allied Universal?

   Career growth opportunities include advancement to full-time security officer, security supervisor, account manager, operations manager, and specialized security roles.

7. What benefits does Allied Universal offer to its employees?

   Allied Universal offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, employee assistance programs, wellness programs, and employee recognition programs.

8. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and supported. The company is committed to creating a culture that positively impacts the communities and customers it serves.

9. How can I apply for this position?

   You can apply online through the Allied Universal careers website.

10. What is the work schedule for this position?

    The job schedule is Friday, Saturday, and Sunday from 12:00 AM to 08:00 AM.