Security Officer - Retail - Alarm Response Patrol in Staten Island, New York

Role Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Officer - Retail - Alarm Response Patrol to join our team in Staten Island, New York. This full-time position offers a rewarding career with a sense of purpose, working in a dynamic and collaborative environment. As a Security Officer, you will play a crucial role in safeguarding clients, providing excellent customer service, and contributing to a safe and welcoming environment.

Day in the Life

As a Security Officer - Retail - Alarm Response Patrol, your day will be filled with diverse responsibilities aimed at maintaining a secure and orderly environment. You will conduct regular foot patrols throughout the retail mall, covering common areas, entrances, loading areas, and perimeter routes. Your presence will serve as a deterrent to potential security incidents. You will also monitor for suspicious activities, policy violations, and hazards, taking appropriate action to address these issues. Responding to alarms and critical situations in a calm and problem-solving manner is essential, which may involve contacting on-site management or emergency services.

In addition to patrolling, you will interact with visitors, tenants, and vendors, providing excellent customer service and enforcing location-specific policies. Accurate and detailed reporting is a key aspect of the role, as you will complete shift activity logs and incident reports, communicating important information to site leadership and the incoming shift. Your ability to maintain a professional presence and effectively communicate with others will be crucial in ensuring a positive experience for all.

Why Staten Island, New York?

Staten Island, New York, offers a unique blend of urban and suburban living, making it an attractive place to work and live. The borough boasts a rich history, diverse culture, and numerous parks and recreational areas. Working in Staten Island provides opportunities to engage with a close-knit community and contribute to the safety and well-being of its residents and visitors. The retail environment in Staten Island is dynamic and offers a variety of experiences, providing a stimulating and engaging work environment for security professionals.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. Starting as a Security Officer - Retail - Alarm Response Patrol, you can advance your career through various training programs and internal promotions. Opportunities may include roles such as Security Supervisor, Site Manager, or positions within specialized security divisions. Allied Universal's Smart Tools technology allows you to view and claim additional shifts, providing opportunities to earn more and gain additional experience. With dedication and a strong work ethic, you can build a long and successful career with Allied Universal.

Salary & Benefits

The pay rate for the Security Officer - Retail - Alarm Response Patrol position in Staten Island, New York, is $19.00 per hour. Allied Universal also offers a comprehensive benefits package, including access to a retirement savings plan, medical, dental, vision, basic life and AD&D insurance, and disability insurance. Additionally, employees enjoy exclusive perks through the Perks Program, offering discounts on top brands and services. Financial and health benefits provide peace of mind, while career growth opportunities and smart tools help you achieve your professional goals.

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and supported. The company is committed to creating a culture that positively impacts the communities and customers we serve. Integrity, teamwork, and a people-first mindset are at the core of every interaction. Allied Universal encourages diversity and inclusion, creating an environment where everyone feels respected and has the opportunity to succeed. The company's commitment to employee development and recognition ensures that hard work and dedication are rewarded.

How to Apply

If you are interested in joining Allied Universal as a Security Officer - Retail - Alarm Response Patrol in Staten Island, New York, we encourage you to apply online through our career page. The application process is simple and straightforward. You will need to provide your personal information, work history, and educational background. Be sure to highlight your relevant security experience, customer service skills, and any certifications you may have. Once your application is submitted, it will be reviewed by our recruitment team, and qualified candidates will be contacted for an interview.

FAQ

1. What are the minimum requirements for this position?

The minimum requirements include having 6+ months of security experience, being 21+ years of age, and possessing a high school diploma or equivalent.

2. Is alarm panel experience required?

Alarm panel experience is preferred but not required.

3. What are the working hours for this position?

The job schedule includes shifts on Monday, Tuesday, and Wednesday from 08:00 AM to 04:00 PM, and shifts on Thursday and Friday from 10:00 AM to 06:00 PM.

4. What benefits does Allied Universal offer?

Allied Universal offers a comprehensive benefits package, including a retirement savings plan, medical, dental, vision, basic life and AD&D insurance, and disability insurance.

5. What is the pay rate for this position?

The pay rate for the Security Officer - Retail - Alarm Response Patrol position is $19.00 per hour.

6. What type of experience is preferred for this role?

Customer service experience and being comfortable using a computer or tablet are preferred.

7. What are the main responsibilities of a Security Officer in this role?

The main responsibilities include providing customer service, conducting regular patrols, responding to incidents, and completing shift activity logs and incident reports.

8. What kind of training is provided?

Allied Universal provides paid training and access to career growth opportunities.

9. What is the work environment like?

The work environment is dynamic, welcoming, and collaborative, with a focus on teamwork and customer service.

10. How can I apply for this position?

You can apply online through the Allied Universal career page.