Resume and JobRESUME AND JOB
Allied Universal logo

High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!

Allied Universal

High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!

full-timePosted: Feb 16, 2026

Job Description

Security Officer - Welcome Center Desk in Chicago, Illinois

Role Overview

As a Security Officer - Welcome Center Desk at Allied Universal in Chicago, Illinois, you will be the first point of contact for visitors, tenants, and staff at a busy retail mall location. Your primary responsibilities include providing excellent customer service, controlling access, monitoring security systems, and responding to incidents. You will play a vital role in ensuring the safety and security of the premises and its occupants.

A Day in the Life

Your day will consist of welcoming visitors, verifying appointments, issuing badges, and providing directions. You will monitor cameras and alarms, responding to any unusual activity. You'll also be responsible for documenting incidents, writing reports, and communicating with on-site personnel and local authorities as needed. Maintaining a visible and professional presence is crucial to deterring unwanted activity.

Why Chicago, Illinois?

Chicago is a vibrant and diverse city with a rich history and culture. It offers numerous opportunities for personal and professional growth. Working in Chicago provides access to a wide range of industries and experiences. Furthermore, Allied Universal has a significant presence in Chicago, offering long-term career stability and advancement possibilities.

Career Path

Allied Universal is committed to promoting from within and provides ample opportunities for career advancement. Starting as a Security Officer - Welcome Center Desk, you could progress to roles such as Security Supervisor, Site Manager, or even positions in corporate management. Continuous training and development programs are available to help you acquire new skills and advance your career.

Salary & Benefits

The pay rate for this position is $19.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including a retirement savings plan, medical, dental, and vision insurance, basic life and AD&D insurance, and disability insurance. Employees also enjoy exclusive perks such as discounts on top brands and services through the Perks Program.

Culture

Allied Universal fosters a caring culture built on integrity, teamwork, and innovation. We value our employees and provide a supportive and collaborative work environment where everyone can thrive. We are committed to creating a workplace that is inclusive and respectful of all individuals.

How to Apply

Interested candidates are encouraged to apply online through the Allied Universal careers website. The application process involves submitting your resume and completing an online assessment. If your qualifications match the requirements, you will be contacted for an interview.

Frequently Asked Questions (FAQ)

  1. What are the minimum requirements for this position?
    You must be at least 18 years of age (21+ for armed roles), possess a high school diploma or equivalent, pass a background investigation, and pass a drug screen.
  2. What are the working hours for this position?
    The job schedule is Wednesday through Sunday, 10:00 PM - 06:00 AM.
  3. What kind of training will I receive?
    You will receive paid training and access to career growth opportunities.
  4. What benefits are offered?
    Benefits include a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance, as well as discounts through our Perks Program.
  5. What is the work environment like?
    You will be working in a dynamic, welcoming, and collaborative workplace.
  6. What are the opportunities for career growth?
    Allied Universal is committed to promoting from within, with opportunities to advance to supervisory and management roles.
  7. What is the dress code?
    The dress code typically involves a professional security uniform provided by Allied Universal. Specific details will be provided during training.
  8. What skills are important for this role?
    Important skills include customer service, communication, observation, problem-solving, and report writing.
  9. What is the background check process like?
    The background check is conducted in accordance with all federal, state, and local laws.
  10. How does Allied Universal handle criminal histories?
    Allied Universal considers qualified applications with criminal histories in a manner consistent with applicable laws.

Locations

  • Chicago, Illinois, United States

Salary

39,520 - 43,680 USD / yearly

Estimated Salary Rangemedium confidence

41,496 - 45,864 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Security Proceduresintermediate
  • Access Controlintermediate
  • Visitor Managementintermediate
  • Emergency Responseintermediate
  • Alarm Monitoringintermediate
  • Report Writingintermediate
  • Observation Skillsintermediate
  • Communication Skillsintermediate
  • Problem-Solving Skillsintermediate
  • Conflict Resolutionintermediate
  • Radio Communicationintermediate
  • Incident Reportingintermediate
  • Loss Preventionintermediate
  • De-escalation Techniquesintermediate
  • Surveillanceintermediate
  • First Aid/CPR (Preferred)intermediate
  • Attention to Detailintermediate
  • Professional Demeanorintermediate
  • Time Managementintermediate

Required Qualifications

  • Must be at least 18 years of age (unarmed roles). (experience)
  • Must be at least 21 years of age (armed roles). (experience)
  • High school diploma or equivalent required. (experience)
  • Successful completion of a background investigation. (experience)
  • Must pass a drug screen to the extent permitted by law. (experience)
  • Ability to provide excellent customer service. (experience)
  • Ability to communicate effectively, both verbally and in writing. (experience)
  • Ability to remain calm and professional in stressful situations. (experience)
  • Ability to follow security-related procedures and site-specific policies. (experience)
  • Ability to monitor and respond to alarms and camera feeds. (experience)
  • Ability to write accurate and detailed reports. (experience)
  • Ability to work independently and as part of a team. (experience)
  • Basic computer skills. (experience)

Responsibilities

  • Provide exceptional customer service to clients, tenants, and visitors.
  • Control access to the facility by greeting and screening visitors.
  • Issue visitor credentials and confirm appointments.
  • Direct guests and vendors to the appropriate retail or mall location.
  • Monitor and respond to alarms, radio traffic, and camera feeds.
  • Report any unusual activity or security breaches to management.
  • Receive and document incidents, requests, and service calls.
  • Complete shift activity reports and maintain accurate records.
  • Communicate updates to on-site personnel and/or local authorities when needed.
  • Maintain a visible front desk presence to deter unwanted activity.
  • Answer questions and provide information to visitors and tenants.
  • Support loss prevention efforts through observation and timely reporting.
  • Enforce security policies and procedures.
  • Respond to emergencies and provide assistance as needed.

Benefits

  • general: Smart Tools: Access to exclusive technology for additional shift opportunities.
  • general: Career Growth: Paid training and access to career advancement opportunities.
  • general: Financial Benefits: Retirement savings plan.
  • general: Health Benefits: Medical, dental, vision insurance.
  • general: Basic Life and AD&D Insurance.
  • general: Disability Insurance.
  • general: Exclusive Perks: Discounts on top brands and services through Perks Program.
  • general: Competitive Pay: $19.00 per hour.
  • general: Full-Time Employment.
  • general: Employee Assistance Program (EAP)
  • general: Paid Time Off (PTO)
  • general: Opportunity to work in a dynamic and welcoming environment.
  • general: Be part of a team that positively impacts the community.
  • general: Employee Referral Bonus Program.

Target Your Resume for "High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!" , Allied Universal

Get personalized recommendations to optimize your resume specifically for High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!" , Allied Universal

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

securitycustomer serviceretailfull-timechicagoillinoisSecurity OfficerWelcome Center DeskFront Desk SecurityRetail SecurityMall SecurityCustomer ServiceAccess ControlVisitor ManagementSecurity ProceduresEmergency ResponseAlarm MonitoringReport WritingChicago Security JobsIllinois Security JobsAllied Universal CareersSecurity GuardLoss PreventionSecurity PersonnelSecurity SpecialistSecurity AssociateFull Time SecurityOvernight SecurityEntry Level SecurityCareer Growth SecuritySecurity BenefitsChicago Retail JobsChicago Mall JobsSecuritySafetyLaw EnforcementFacility Services

Answer 10 quick questions to check your fit for High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now! @ Allied Universal.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.

Allied Universal logo

High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!

Allied Universal

High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!

full-timePosted: Feb 16, 2026

Job Description

Security Officer - Welcome Center Desk in Chicago, Illinois

Role Overview

As a Security Officer - Welcome Center Desk at Allied Universal in Chicago, Illinois, you will be the first point of contact for visitors, tenants, and staff at a busy retail mall location. Your primary responsibilities include providing excellent customer service, controlling access, monitoring security systems, and responding to incidents. You will play a vital role in ensuring the safety and security of the premises and its occupants.

A Day in the Life

Your day will consist of welcoming visitors, verifying appointments, issuing badges, and providing directions. You will monitor cameras and alarms, responding to any unusual activity. You'll also be responsible for documenting incidents, writing reports, and communicating with on-site personnel and local authorities as needed. Maintaining a visible and professional presence is crucial to deterring unwanted activity.

Why Chicago, Illinois?

Chicago is a vibrant and diverse city with a rich history and culture. It offers numerous opportunities for personal and professional growth. Working in Chicago provides access to a wide range of industries and experiences. Furthermore, Allied Universal has a significant presence in Chicago, offering long-term career stability and advancement possibilities.

Career Path

Allied Universal is committed to promoting from within and provides ample opportunities for career advancement. Starting as a Security Officer - Welcome Center Desk, you could progress to roles such as Security Supervisor, Site Manager, or even positions in corporate management. Continuous training and development programs are available to help you acquire new skills and advance your career.

Salary & Benefits

The pay rate for this position is $19.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including a retirement savings plan, medical, dental, and vision insurance, basic life and AD&D insurance, and disability insurance. Employees also enjoy exclusive perks such as discounts on top brands and services through the Perks Program.

Culture

Allied Universal fosters a caring culture built on integrity, teamwork, and innovation. We value our employees and provide a supportive and collaborative work environment where everyone can thrive. We are committed to creating a workplace that is inclusive and respectful of all individuals.

How to Apply

Interested candidates are encouraged to apply online through the Allied Universal careers website. The application process involves submitting your resume and completing an online assessment. If your qualifications match the requirements, you will be contacted for an interview.

Frequently Asked Questions (FAQ)

  1. What are the minimum requirements for this position?
    You must be at least 18 years of age (21+ for armed roles), possess a high school diploma or equivalent, pass a background investigation, and pass a drug screen.
  2. What are the working hours for this position?
    The job schedule is Wednesday through Sunday, 10:00 PM - 06:00 AM.
  3. What kind of training will I receive?
    You will receive paid training and access to career growth opportunities.
  4. What benefits are offered?
    Benefits include a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance, as well as discounts through our Perks Program.
  5. What is the work environment like?
    You will be working in a dynamic, welcoming, and collaborative workplace.
  6. What are the opportunities for career growth?
    Allied Universal is committed to promoting from within, with opportunities to advance to supervisory and management roles.
  7. What is the dress code?
    The dress code typically involves a professional security uniform provided by Allied Universal. Specific details will be provided during training.
  8. What skills are important for this role?
    Important skills include customer service, communication, observation, problem-solving, and report writing.
  9. What is the background check process like?
    The background check is conducted in accordance with all federal, state, and local laws.
  10. How does Allied Universal handle criminal histories?
    Allied Universal considers qualified applications with criminal histories in a manner consistent with applicable laws.

Locations

  • Chicago, Illinois, United States

Salary

39,520 - 43,680 USD / yearly

Estimated Salary Rangemedium confidence

41,496 - 45,864 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Security Proceduresintermediate
  • Access Controlintermediate
  • Visitor Managementintermediate
  • Emergency Responseintermediate
  • Alarm Monitoringintermediate
  • Report Writingintermediate
  • Observation Skillsintermediate
  • Communication Skillsintermediate
  • Problem-Solving Skillsintermediate
  • Conflict Resolutionintermediate
  • Radio Communicationintermediate
  • Incident Reportingintermediate
  • Loss Preventionintermediate
  • De-escalation Techniquesintermediate
  • Surveillanceintermediate
  • First Aid/CPR (Preferred)intermediate
  • Attention to Detailintermediate
  • Professional Demeanorintermediate
  • Time Managementintermediate

Required Qualifications

  • Must be at least 18 years of age (unarmed roles). (experience)
  • Must be at least 21 years of age (armed roles). (experience)
  • High school diploma or equivalent required. (experience)
  • Successful completion of a background investigation. (experience)
  • Must pass a drug screen to the extent permitted by law. (experience)
  • Ability to provide excellent customer service. (experience)
  • Ability to communicate effectively, both verbally and in writing. (experience)
  • Ability to remain calm and professional in stressful situations. (experience)
  • Ability to follow security-related procedures and site-specific policies. (experience)
  • Ability to monitor and respond to alarms and camera feeds. (experience)
  • Ability to write accurate and detailed reports. (experience)
  • Ability to work independently and as part of a team. (experience)
  • Basic computer skills. (experience)

Responsibilities

  • Provide exceptional customer service to clients, tenants, and visitors.
  • Control access to the facility by greeting and screening visitors.
  • Issue visitor credentials and confirm appointments.
  • Direct guests and vendors to the appropriate retail or mall location.
  • Monitor and respond to alarms, radio traffic, and camera feeds.
  • Report any unusual activity or security breaches to management.
  • Receive and document incidents, requests, and service calls.
  • Complete shift activity reports and maintain accurate records.
  • Communicate updates to on-site personnel and/or local authorities when needed.
  • Maintain a visible front desk presence to deter unwanted activity.
  • Answer questions and provide information to visitors and tenants.
  • Support loss prevention efforts through observation and timely reporting.
  • Enforce security policies and procedures.
  • Respond to emergencies and provide assistance as needed.

Benefits

  • general: Smart Tools: Access to exclusive technology for additional shift opportunities.
  • general: Career Growth: Paid training and access to career advancement opportunities.
  • general: Financial Benefits: Retirement savings plan.
  • general: Health Benefits: Medical, dental, vision insurance.
  • general: Basic Life and AD&D Insurance.
  • general: Disability Insurance.
  • general: Exclusive Perks: Discounts on top brands and services through Perks Program.
  • general: Competitive Pay: $19.00 per hour.
  • general: Full-Time Employment.
  • general: Employee Assistance Program (EAP)
  • general: Paid Time Off (PTO)
  • general: Opportunity to work in a dynamic and welcoming environment.
  • general: Be part of a team that positively impacts the community.
  • general: Employee Referral Bonus Program.

Target Your Resume for "High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!" , Allied Universal

Get personalized recommendations to optimize your resume specifically for High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now!" , Allied Universal

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

securitycustomer serviceretailfull-timechicagoillinoisSecurity OfficerWelcome Center DeskFront Desk SecurityRetail SecurityMall SecurityCustomer ServiceAccess ControlVisitor ManagementSecurity ProceduresEmergency ResponseAlarm MonitoringReport WritingChicago Security JobsIllinois Security JobsAllied Universal CareersSecurity GuardLoss PreventionSecurity PersonnelSecurity SpecialistSecurity AssociateFull Time SecurityOvernight SecurityEntry Level SecurityCareer Growth SecuritySecurity BenefitsChicago Retail JobsChicago Mall JobsSecuritySafetyLaw EnforcementFacility Services

Answer 10 quick questions to check your fit for High-CTR: Security Officer - Welcome Center Desk Careers at Allied Universal - Chicago, Illinois | Apply Now! @ Allied Universal.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.