Security Operations Center Operator at Allied Universal - New York, NY

Role Overview

As a Security Operations Center (SOC) Operator at Allied Universal in New York, NY, you will be the central hub for all security-related activities within a major transportation infrastructure facility. This critical role requires constant vigilance, clear communication, and the ability to respond effectively to a wide range of situations. You will be responsible for monitoring security, communications, and fire/life safety systems, serving as the liaison between various departments and ensuring the safety and security of the facility and its occupants.

A Day in the Life of a SOC Operator

Your day will involve a combination of proactive monitoring, reactive response, and administrative tasks. Here’s a glimpse:

• Continuous Monitoring: You’ll spend a significant portion of your time monitoring surveillance cameras and security systems, looking for any anomalies or potential threats.
• Alarm Response: When an alarm is triggered, you’ll assess the situation, determine the appropriate course of action, and dispatch security personnel if necessary.
• Communication Hub: You’ll answer calls and respond to inquiries from employees, security staff, and emergency services, providing clear and concise information.
• Incident Documentation: You’ll meticulously document all incidents, events, and activities in shift reports and incident logs.
• Equipment Management: You’ll manage the distribution and return of security equipment and keys, ensuring accountability and control.
• Maintenance Coordination: You’ll create and track work orders for maintenance requests, ensuring that issues are resolved promptly.
• Emergency Response: In the event of an emergency, you’ll follow established protocols to notify the appropriate personnel and provide support.

Why New York, NY?

New York City offers a unique and dynamic environment for security professionals. The city's complex infrastructure and high population density create a constant demand for skilled and vigilant security personnel. Working in New York provides opportunities to gain experience in a fast-paced, challenging environment and to contribute to the safety and security of one of the world's most iconic cities. Allied Universal offers excellent career progression and development for employees looking to establish themselves in the security industry. Plus, New York City itself provides endless opportunities for personal and professional growth, with diverse cultural experiences, world-class entertainment, and a vibrant social scene. The public transportation options make commuting relatively easy, and the various neighborhoods offer unique lifestyles to suit different preferences.

Career Path

Allied Universal is committed to providing opportunities for career advancement. Starting as a Security Operations Center Operator can lead to various career paths within the company. Some potential career progressions include:

• Shift Supervisor: Oversee a team of SOC Operators and manage shift operations.
• Account Manager: Manage security operations for a specific client or location.
• Security Director: Develop and implement security strategies for a larger region or organization.
• Training Specialist: Develop and deliver training programs for security personnel.
• Loss Prevention Specialist: Focus on preventing theft and other forms of loss.
• Security Consultant: Provide expert advice and guidance to clients on security matters.

Salary and Benefits

The pay rate for this position is $31.19 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy.
• Paid Time Off: Vacation, sick leave, and holidays to help you maintain a healthy work-life balance.
• 401(k): A retirement savings plan with company match to help you secure your future.
• Employee Assistance Program: Confidential counseling and support services to help you navigate personal and professional challenges.
• Life Insurance: Financial protection for your loved ones in the event of your death.
• Disability Insurance: Income protection if you become disabled and unable to work.
• Training and Development: Opportunities to enhance your skills and advance your career.
• Employee Discounts: Discounts on various products and services.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. The company is committed to creating a culture that promotes teamwork, innovation, and personal growth. Employees are encouraged to contribute their ideas and perspectives, and are given opportunities to develop their skills and advance their careers. Allied Universal also prioritizes diversity and inclusion, creating a workplace where everyone feels welcome and supported.

How to Apply

To apply for the Security Operations Center Operator position at Allied Universal in New York, NY, please visit our website at [Allied Universal Careers Page]. You can search for the position by job title or location. Be sure to submit your resume and cover letter, highlighting your relevant experience and qualifications.

Frequently Asked Questions (FAQs)

1. What are the essential job duties of a Security Operations Center Operator? The essential job duties include monitoring security systems, responding to alarms, documenting incidents, managing equipment, and serving as a liaison between departments.
2. What qualifications are required for this position? A high school diploma or equivalent, the ability to pass a background check, and any required licenses or certifications are essential. Prior experience in security or a related field is preferred.
3. What skills are important for success in this role? Strong communication, interpersonal, and problem-solving skills are crucial. You should also be proficient in using computer systems and security software.
4. What is the work schedule for this position? The position is full-time, with various shifts available, including mornings, afternoons, evenings, and overnights. Candidates should be flexible and available to work Monday through Sunday.
5. What is the pay rate for this position? The pay rate is $31.19 per hour.
6. What benefits does Allied Universal offer? Allied Universal offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) retirement plan, and employee assistance programs.
7. What opportunities are there for career advancement at Allied Universal? Allied Universal offers various career paths, including Shift Supervisor, Account Manager, and Security Director.
8. What is the company culture like at Allied Universal? Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected.
9. How do I apply for this position? You can apply online through the Allied Universal careers website.
10. Is prior military experience beneficial for this role? Yes, service in Military Occupational Specialties related to law enforcement or security is highly valued.