Security Service Manager - LaGrange, Georgia

About Allied Universal

Allied Universal is North America’s leading security and facility services company, providing rewarding careers with a sense of purpose. Join a dynamic and collaborative workplace where you contribute to a culture that positively impacts communities and customers.

Job Overview: Security Service Manager

As a Security Service Manager at Allied Universal in LaGrange, Georgia, you will be the driving force behind daily security operations, ensuring the safety and well-being of people and places. You will lead, develop, and motivate a team of security officers and supervisors, delivering exceptional service and making a real impact.

Responsibilities

• Caring Leadership and Client Engagement: Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime.
• Team Management: Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams.
• Client Relations: Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property.
• Technology Utilization: Leverage Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability.
• Safety and Compliance: Respond to escalated issues professionally, coordinating with clients and internal teams. Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies.

A Day in the Life of a Security Service Manager

A typical day for a Security Service Manager involves a mix of operational oversight, team management, client interaction, and problem-solving. Here’s a glimpse:

• Morning: Review overnight reports, address any incidents, and plan the day's activities. Conduct a team huddle to communicate priorities and updates.
• Mid-day: Engage with clients to address concerns, provide updates, and ensure satisfaction. Review security protocols and conduct site inspections to ensure compliance.
• Afternoon: Focus on administrative tasks such as payroll, scheduling, and performance evaluations. Interview potential candidates and onboard new hires.
• Evening: Address any escalated issues, coordinate with internal teams, and prepare for the next day's operations.

Why LaGrange, Georgia?

LaGrange, Georgia, offers a blend of small-town charm and access to larger metropolitan areas. Located near Atlanta, it provides a lower cost of living, a family-friendly environment, and a strong sense of community. Working in LaGrange allows you to enjoy a balanced lifestyle with opportunities for outdoor activities, local events, and community involvement.

Career Path

The Security Service Manager role is a pivotal step in a rewarding career path within Allied Universal. Potential advancement opportunities include:

• Senior Security Service Manager: Oversee multiple sites or larger teams, taking on greater responsibilities in operational management.
• Operations Manager: Manage all security operations within a specific region, focusing on strategic planning and client satisfaction.
• Regional Vice President: Lead and direct all aspects of security services within a larger geographic area, driving business growth and operational excellence.

Salary and Benefits

The starting annual salary for the Security Service Manager position in LaGrange, Georgia is $55,114.00 per year. In addition to competitive pay, Allied Universal offers a comprehensive benefits package including:

• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and vacation days
• Paid holidays
• Life insurance and disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement for continued education
• Professional development opportunities
• Employee referral program with bonuses
• Wellness programs to promote employee health
• Flexible spending accounts (FSA) and health savings accounts (HSA)
• Employee discount programs for various services and products

Company Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. The company is committed to creating a culture that positively impacts the communities and customers it serves. Employees are encouraged to develop their skills, take on new challenges, and make a difference in the world through their work.

How to Apply

To apply for the Security Service Manager position in LaGrange, Georgia, please visit the Allied Universal careers page. Follow these steps:

1. Click on the “Apply Now” button.
2. Create an account or log in if you already have one.
3. Fill out the application form with your personal and professional information.
4. Upload your resume and cover letter.
5. Answer any additional questions and submit your application.

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for the Security Service Manager position?

   The minimum qualifications include a Bachelor’s degree in criminal justice, business, or a related field with two years of management experience; an Associate's degree with three years of experience; or a high school diploma/GED with five years of experience.

2. Is previous security experience required?

   Yes, at least two years of security experience are required.

3. What skills are important for this role?

   Important skills include leadership, team management, client relations, operations management, and problem-solving.

4. What is the typical work schedule for a Security Service Manager?

   The work schedule can vary, but typically involves full-time hours with occasional evenings or weekends to address urgent issues.

5. What opportunities for professional development are available?

   Allied Universal offers tuition reimbursement, professional development courses, and opportunities for advancement within the company.

6. What is the company's approach to employee well-being?

   Allied Universal provides a comprehensive benefits package, wellness programs, and an employee assistance program (EAP) to support employee well-being.

7. How does Allied Universal use technology in its operations?

   Allied Universal leverages AI technology and Business Intelligence platforms to track metrics, optimize schedules, and improve operational efficiency.

8. What is the company culture like?

   The company culture is dynamic, welcoming, and collaborative, with a focus on positively impacting communities and customers.

9. What is the starting salary for this position?

   The starting annual salary is $55,114.00 per year.

10. What should I include in my application?

    Include your resume, cover letter, and any relevant certifications or licenses. Highlight your leadership experience and skills in security management.