Security Shift Supervisor - Concord, California

Role Overview

The Security Shift Supervisor at Allied Universal in Concord, California, plays a vital role in maintaining a safe and secure environment for our clients and their properties. This position involves supervising and coordinating security personnel during assigned shifts, acting as a key point of contact between security officers, site supervisors, and management. The Shift Supervisor ensures the delivery of high-quality security services, responds to incidents, and provides leadership and guidance to the security team.

A Day in the Life

As a Security Shift Supervisor, your day will be dynamic and multifaceted. You'll start by briefing your team on the day's objectives, any specific security concerns, and ensuring everyone is prepared for their duties. Throughout the shift, you will conduct regular site inspections to check for compliance with security protocols and identify potential risks. You will also respond to incidents, providing guidance and support to security officers on the scene and preparing detailed incident reports. A significant part of your role involves supervising and mentoring security staff, ensuring they are well-trained, motivated, and adhering to company policies and procedures. You'll also be the primary point of contact for clients, addressing their security needs and concerns promptly and professionally. Shift supervisors handle scheduling, timekeeping, and employee relations matters, ensuring smooth operations and a positive work environment.

Why Concord, California?

Concord, California, is an excellent location for a career in security. As a thriving city in the East Bay region, Concord offers a diverse range of opportunities in various industries, including commercial, residential, and industrial sectors. This creates a steady demand for security services, providing stability and career growth potential for security professionals. Concord boasts a strong sense of community, affordable living options compared to other Bay Area cities, and access to excellent schools and recreational facilities. The city's proximity to major transportation hubs and other key locations in the Bay Area makes it an ideal place to live and work. Allied Universal’s presence in Concord means you'll be part of a well-established and respected organization with ample opportunities for advancement.

Career Path

Allied Universal is committed to providing career growth opportunities for its employees. Starting as a Security Shift Supervisor can lead to various advancement paths within the company. Potential career advancements include:

• Site Supervisor: Oversee security operations at a specific client site, managing a larger team of security personnel.
• Account Manager: Manage client relationships, ensuring client satisfaction and identifying opportunities for service expansion.
• Field Operations Manager: Supervise multiple sites or accounts, providing operational support and ensuring compliance with company policies and procedures.
• Security Manager: Oversee security operations for a specific region or business unit, developing and implementing security strategies and protocols.
• Regional Manager: Manage a team of account managers and field operations managers, overseeing security operations across a broader geographic area.

Allied Universal also offers ongoing training and development programs to help employees enhance their skills and advance their careers. These programs include leadership training, security certifications, and specialized courses in areas such as incident management and risk assessment.

Salary & Benefits

The Security Shift Supervisor position in Concord, California, offers a competitive hourly rate, with compensation starting at $20.00 per hour. In addition to the hourly wage, Allied Universal provides a comprehensive benefits package, including medical, dental, and vision insurance. Employees are also eligible for a 401(k) retirement plan with a company match, helping them save for their future. Paid time off (PTO) and paid holidays provide opportunities for rest and relaxation. Allied Universal also offers life insurance, disability insurance, and an employee assistance program (EAP) to support employees' well-being. Tuition reimbursement is available to help employees further their education. Other benefits include employee referral programs, flexible spending accounts (FSAs), health savings accounts (HSAs), and wellness programs.

Culture at Allied Universal

Allied Universal prides itself on fostering a dynamic, welcoming, and collaborative workplace culture. The company values teamwork, respect, and integrity, creating an environment where employees feel valued and supported. Allied Universal is committed to diversity and inclusion, providing equal opportunities for all employees. The company also emphasizes community involvement, encouraging employees to participate in volunteer activities and contribute to the communities they serve. Regular employee recognition programs and team-building events help create a positive and engaging work environment.

How to Apply

To apply for the Security Shift Supervisor position in Concord, California, visit the Allied Universal careers website (www.aus.com/careers). Search for the job posting by location or job title. Create an account and complete the online application, providing detailed information about your qualifications, experience, and skills. Be sure to upload a resume and cover letter highlighting your relevant experience in security and supervision. If you require an accommodation or have difficulty using the online system, contact the local Human Resources department for assistance. To find an office near you, visit www.aus.com/offices.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Security Shift Supervisor?

   Key responsibilities include supervising security personnel, conducting site inspections, responding to incidents, preparing incident reports, providing training and guidance to staff, managing scheduling, and maintaining effective communication with clients.

2. What qualifications are required for this position?

   Qualifications include being at least 18 years of age, possessing a high school diploma or equivalent, having effective communication and interpersonal skills, and the ability to handle crisis situations calmly and efficiently.

3. Is a driver’s license required for this position?

   A valid driver’s license is required for driving positions. You must also have at least one year of driving experience and a clean driving record.

4. What type of training is provided to Security Shift Supervisors?

   Allied Universal provides comprehensive training, including on-the-job training, leadership development programs, and specialized courses in areas such as incident management and risk assessment.

5. What opportunities for career advancement are available at Allied Universal?

   Career advancement opportunities include Site Supervisor, Account Manager, Field Operations Manager, Security Manager, and Regional Manager.

6. What benefits are offered to employees?

   Benefits include medical, dental, and vision insurance, a 401(k) retirement plan with company match, paid time off (PTO), paid holidays, life insurance, disability insurance, and an employee assistance program (EAP).

7. How does Allied Universal support diversity and inclusion?

   Allied Universal is committed to providing equal opportunities for all employees and fosters a diverse and inclusive workplace culture.

8. What is the work environment like at Allied Universal?

   Allied Universal offers a dynamic, welcoming, and collaborative workplace culture with a focus on teamwork, respect, and integrity.

9. How can I contact the local Human Resources department for assistance?

   To find an office near you, visit www.aus.com/offices.

10. What is the dress code for Security Shift Supervisors?

    Security Shift Supervisors are required to wear a professional uniform provided by Allied Universal. The uniform typically includes a company shirt, pants, and appropriate footwear.