Role Overview: Security Shift Supervisor at Allied Universal in Grand Prairie, Texas

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Shift Supervisor to oversee security operations at a manufacturing facility in Grand Prairie, Texas. This role is pivotal in ensuring the safety and security of the facility, its employees, and assets. The Security Shift Supervisor will act as a crucial link between security officers, site supervisors, and management, fostering a secure and efficient work environment.

A Day in the Life of a Security Shift Supervisor

As a Security Shift Supervisor, your day will be dynamic and multifaceted, requiring strong leadership, communication, and problem-solving skills. Here’s a glimpse into your daily routine:

• Shift Management: Supervise and coordinate security personnel during your assigned shift, ensuring all posts are adequately staffed and security protocols are followed.
• Liaison: Serve as the primary point of contact between security officers, site supervisors, and the Account Manager/Field Operations Manager, relaying information and addressing concerns promptly.
• Coaching and Mentoring: Provide guidance, training, and support to security officers, fostering their professional development and ensuring they are equipped to handle various security situations.
• Incident Response: Respond to security incidents, emergencies, and alarms, taking appropriate action to mitigate risks and ensure the safety of personnel and property.
• Reporting: Prepare detailed incident reports, security logs, and other documentation, maintaining accurate records of security activities and incidents.
• Site Inspections: Conduct regular site inspections to identify potential security vulnerabilities and ensure compliance with security policies and procedures.
• Customer Service: Interact with employees, visitors, and clients in a professional and courteous manner, providing assistance and information as needed.
• Equipment Monitoring: Monitor security equipment, such as CCTV systems and access control systems, to ensure proper functioning and report any malfunctions.
• Policy Enforcement: Enforce company policies and security procedures, ensuring a safe and secure environment for all.
• Conflict Resolution: Mediate and resolve conflicts or disputes among security personnel or between security personnel and other employees or visitors.

Why Grand Prairie, Texas?

Grand Prairie, Texas, offers a vibrant and growing community with a strong job market and a high quality of life. Located in the heart of the Dallas-Fort Worth metroplex, Grand Prairie provides access to a wide range of cultural, recreational, and entertainment opportunities. The city boasts excellent schools, affordable housing, and a diverse economy, making it an attractive place to live and work. Additionally, Grand Prairie's strategic location provides easy access to major transportation hubs, facilitating travel and commuting.

Charting Your Career Path at Allied Universal

Allied Universal is committed to fostering the professional growth of its employees. The Security Shift Supervisor role is an excellent stepping stone for career advancement within the company. Here are potential career paths you can pursue:

• Account Manager: Oversee security operations for multiple client sites, managing security personnel and ensuring client satisfaction.
• Field Operations Manager: Manage a team of security supervisors and officers, providing leadership and support to ensure operational excellence.
• Security Manager: Develop and implement security strategies and policies for a specific facility or organization, overseeing all aspects of security operations.
• Regional Manager: Manage security operations for a geographic region, overseeing multiple account managers and field operations managers.
• Training Manager: Develop and deliver security training programs to enhance the skills and knowledge of security personnel.

Competitive Salary and Comprehensive Benefits

Allied Universal offers a competitive salary of $26.27 per hour for the Security Shift Supervisor position in Grand Prairie, Texas. In addition to competitive pay, Allied Universal provides a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance: Comprehensive health coverage to meet your and your family's needs.
• 401(k) Retirement Plan: Save for your future with a company-matched retirement plan.
• Paid Time Off (PTO): Enjoy paid time off for vacation, sick leave, and personal days.
• Holiday Pay: Receive premium pay for working on designated holidays.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal and professional challenges.
• Life Insurance: Protect your loved ones with company-provided life insurance.
• Disability Insurance: Income protection in the event of disability.
• Career Advancement Opportunities: Advance your career through internal promotions and training programs.
• Training and Development Programs: Enhance your skills and knowledge through ongoing training and development opportunities.
• Employee Recognition Programs: Be recognized and rewarded for your contributions and achievements.

Embracing a Positive and Collaborative Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees feel valued and supported. The company is committed to creating a culture that positively impacts the communities and customers it serves. Employees at Allied Universal are encouraged to:

• Work as a Team: Collaborate with colleagues to achieve common goals and support each other's success.
• Embrace Diversity: Value and respect the diverse backgrounds and perspectives of all employees.
• Promote Inclusion: Create an inclusive environment where everyone feels welcome and has the opportunity to thrive.
• Provide Excellent Customer Service: Go above and beyond to meet the needs of clients and customers.
• Uphold Ethical Standards: Conduct business with integrity and adhere to the highest ethical standards.

Ready to Join the Allied Universal Team?

If you are a motivated and experienced security professional with a passion for leadership and customer service, we encourage you to apply for the Security Shift Supervisor position in Grand Prairie, Texas. To apply, please visit the Allied Universal careers website at www.aus.com and search for the Security Shift Supervisor position in Grand Prairie, Texas. Follow the online application instructions to submit your resume and cover letter.

Frequently Asked Questions

1. What are the minimum age requirements for this position?

   Applicants must be at least 18 years of age.

2. Is a high school diploma required?

   Yes, a high school diploma or equivalent is required, or 5 years verifiable experience.

3. What skills are necessary for this role?

   Effective written and oral communication, interpersonal skills, customer service skills, and the ability to handle crisis situations are essential.

4. Is a driver's license required?

   A valid driver’s license with at least one year of driving experience and a clean driving record is required for driving positions.

5. What kind of background check is required?

   As a condition of employment, a successful background investigation and a post-offer/pre-employment drug/alcohol test are required.

6. What are the physical requirements for this job?

   The job may require standing for extended periods, walking, and occasional lifting. Specific physical requirements will be discussed during the interview process.

7. What is the work schedule for this position?

   The work schedule will vary based on the needs of the client and may include day, evening, and overnight shifts, as well as weekends and holidays.

8. What opportunities are there for career advancement?

   Allied Universal offers numerous opportunities for career advancement, including positions such as Account Manager, Field Operations Manager, and Security Manager.

9. How does Allied Universal support employee development?

   Allied Universal provides training and development programs to enhance the skills and knowledge of its employees, including leadership training and specialized security certifications.

10. What is Allied Universal's policy on equal employment opportunity?

    Allied Universal is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all qualified applicants without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.