Role Overview: Security Shift Supervisor at Allied Universal in Philadelphia, Pennsylvania

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and experienced Security Shift Supervisor for a prominent medical center in Philadelphia, Pennsylvania. This full-time position offers a rewarding opportunity to lead a team of security officers in ensuring the safety and security of the facility, its personnel, and visitors. As a Shift Supervisor, you will play a crucial role in maintaining a secure environment while providing excellent customer service.

A Day in the Life of a Security Shift Supervisor

As a Security Shift Supervisor, your day will be dynamic and varied, requiring you to be adaptable and proactive. Here’s a glimpse into what a typical day might entail:

• Shift Briefing: Start your shift by briefing your team on any relevant information, incidents from the previous shift, and specific instructions for the day.
• Patrol and Monitoring: Conduct regular patrols of the medical center, ensuring all areas are secure and addressing any potential security concerns. Monitor surveillance systems and access control points.
• Incident Response: Respond promptly and effectively to any security incidents, medical emergencies, or disturbances, following established protocols and procedures.
• Team Leadership: Provide guidance, support, and training to your team of security officers, ensuring they are performing their duties effectively and in accordance with company policies and procedures.
• Reporting and Documentation: Prepare detailed incident reports, security logs, and other documentation as required. Maintain accurate records of all activities during your shift.
• Communication: Maintain clear and open communication with medical center staff, visitors, and Allied Universal management. Act as a liaison between the security team and other stakeholders.
• Conflict Resolution: Resolve conflicts and de-escalate tense situations calmly and professionally.
• Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge.
• Staffing and Scheduling: Assist with staffing and scheduling to ensure adequate coverage for all security posts.
• Performance Management: Providing support, feedback, and guidance to officers for development and improvement.

Why Philadelphia, Pennsylvania?

Philadelphia is a vibrant and historic city with a rich cultural heritage and a thriving job market. As the largest city in Pennsylvania, Philadelphia offers a diverse range of opportunities for personal and professional growth. The city is home to world-class museums, historical landmarks, and a vibrant arts and entertainment scene. Philadelphia's economy is diverse, with major industries including healthcare, finance, education, and tourism. The city also boasts a strong sense of community and a high quality of life, making it an attractive place to live and work.

Working at a medical center in Philadelphia offers unique advantages. You'll be part of a dedicated team providing essential services to the community. The healthcare industry is stable and growing, offering long-term career prospects. Additionally, Philadelphia's central location provides easy access to other major cities on the East Coast.

Career Path Opportunities at Allied Universal

Allied Universal is committed to providing its employees with opportunities for career advancement. As a Security Shift Supervisor, you can advance your career within the company through various paths, including:

• Security Manager: Oversee security operations for a larger facility or multiple locations.
• Operations Manager: Manage all aspects of security services for a specific region or client.
• Account Manager: Develop and maintain relationships with clients, ensuring their security needs are met.
• Training Manager: Develop and deliver training programs for security personnel.
• Corporate Security Roles: Opportunities in risk management, investigations, and security consulting at the corporate level.

Allied Universal also offers leadership development programs and other training initiatives to help employees enhance their skills and advance their careers.

Salary and Benefits

The hourly rate for the Security Shift Supervisor position is $21.22 per hour. Allied Universal offers a comprehensive benefits package to full-time employees, including:

• Medical, dental, and vision insurance
• 401k retirement plan
• Paid time off (PTO)
• Paid holidays
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Career advancement opportunities
• Weekly Pay
• Work Today, Get Paid Today Option
• Paid Orientation

Our Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace where every team member feels valued and respected. We are driven by a sense of purpose, contributing to a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity: We conduct ourselves with honesty, transparency, and ethical behavior.
• Customer Focus: We are committed to exceeding customer expectations and providing exceptional service.
• Teamwork: We work together as a team to achieve common goals and support each other's success.
• Innovation: We embrace new ideas and technologies to improve our services and operations.
• Professionalism: We maintain a high standard of professionalism in all our interactions.

We believe in investing in our employees and providing them with the resources they need to succeed. We offer ongoing training, development opportunities, and a supportive work environment where employees can thrive.

How to Apply

If you are a motivated and experienced security professional looking for a rewarding career opportunity, we encourage you to apply for the Security Shift Supervisor position at Allied Universal. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

Frequently Asked Questions

1. What are the minimum requirements for the Security Shift Supervisor position?

   The minimum requirements include a high school diploma or equivalent, a current and valid driver's license, and the ability to pass a background check and drug screen. Act 235 certification and prior experience in a security role are preferred.

2. What is the work schedule for this position?

   This is a full-time position with overnight shifts available. Specific shift schedules may vary depending on the needs of the medical center.

3. What are the opportunities for career advancement at Allied Universal?

   Allied Universal offers various career paths for security professionals, including opportunities to advance into management roles, specialized security positions, and corporate roles.

4. What type of training is provided to security officers?

   Allied Universal provides comprehensive training to security officers, including on-the-job training, classroom instruction, and online courses. Training topics include security procedures, emergency response, customer service, and conflict resolution.

5. What is the uniform policy for security officers?

   Allied Universal provides uniforms to security officers. The uniform typically includes a company-issued shirt, pants, jacket, and hat. Security officers are expected to maintain a professional appearance at all times.

6. What is the company's policy on diversity and inclusion?

   Allied Universal is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We believe that diversity and inclusion are essential to our success.

7. Is security experience in a healthcare setting required?

   While not always mandatory, prior experience in a healthcare setting is highly advantageous due to the specific challenges and protocols involved. Understanding healthcare security nuances can significantly aid in effective performance.

8. What kind of technology is used in this role?

   Security Shift Supervisors often use various technologies such as surveillance systems, access control systems, communication devices (radios, smartphones), and incident reporting software. Proficiency with these tools is beneficial.

9. What is the company culture like at Allied Universal?

   Allied Universal prides itself on fostering a supportive, collaborative, and growth-oriented culture. Opportunities for advancement, ongoing training, and a commitment to employee well-being are emphasized.

10. How does Allied Universal support its employees during emergencies or crises?

    Allied Universal provides comprehensive support during emergencies, including clear communication channels, defined protocols, and resources to ensure the safety and well-being of both employees and the community they serve.