SOC Officer - Office Building - Midtown, New York, New York

Role Overview

The Security Operations Center (SOC) Officer at Allied Universal is a crucial role responsible for maintaining the safety and security of an office building in Midtown, New York. This position requires a vigilant and customer-focused individual who can effectively monitor security systems, respond to incidents, and provide excellent service to clients and visitors. The SOC Officer plays a vital part in ensuring a secure environment and contributing to the overall well-being of the building's occupants.

Day in the Life

A typical day for a SOC Officer involves:

• Monitoring CCTV systems and alarms to detect any unusual activity.
• Conducting regular patrols of the building and perimeter.
• Responding to incidents and emergencies, such as medical situations, security breaches, or fire alarms.
• Operating facility computer systems to manage access control and other security functions.
• Providing customer service to tenants and visitors, answering questions, and providing directions.
• Writing detailed reports of incidents and activities.
• Collaborating with other security personnel and law enforcement as needed.
• Ensuring compliance with safety and security procedures.

Why New York, New York?

New York City is a global hub for business, culture, and innovation. Working in Midtown offers numerous opportunities for professional growth and personal enrichment. The city's diverse population and vibrant atmosphere create a stimulating and rewarding environment for career development. Additionally, Allied Universal's presence in New York provides a stable and supportive work environment with opportunities for advancement.

Career Path

Allied Universal is committed to providing employees with opportunities for career growth and development. SOC Officers can advance to positions such as:

• Security Supervisor
• Security Manager
• Operations Manager
• Regional Security Director

Additionally, Allied Universal offers ongoing training programs to enhance skills and knowledge, preparing employees for advancement within the company.

Salary & Benefits

The pay rate for this position is $22.50 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Health insurance (for full-time positions)
• 401k plans (for full-time positions)
• Flexible schedules
• Ongoing paid training programs
• Career growth opportunities
• Employee discounts through perks program
• Paid Time Off (PTO)
• Vision Insurance
• Dental Insurance

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. Employees are part of a team that contributes to a culture that positively impacts the communities and customers we serve. The company values diversity, inclusion, and respect, creating an environment where everyone can thrive.

How to Apply

Interested candidates can apply online through the Allied Universal careers page. The application process involves submitting a resume and cover letter, completing an online assessment, and participating in an interview. Allied Universal is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

FAQ

1. What are the minimum age requirements for this position? The minimum age is 18 for unarmed roles and 21 for armed roles.
2. What is the required education level? A high school diploma or equivalent is required, or 5 years of verifiable experience.
3. Is security experience required? Yes, a minimum of 2 years of security experience is required.
4. What shifts are available? Morning and overnight shifts are available.
5. What days of the week are required? Wednesday through Sunday.
6. What is the pay rate? $22.50 per hour.
7. What benefits are offered? Health insurance and 401k plans for full-time positions, flexible schedules, ongoing paid training programs, career growth opportunities, and employee discounts through a perks program.
8. What are the main responsibilities of a SOC Officer? Providing customer service, carrying out safety and security procedures, responding to incidents, conducting patrols, monitoring CCTV and alarms, and operating facility computer systems.
9. Is a background check required? Yes, applicants will be subject to a background investigation.
10. Is a drug screen required? Yes, applicants will be subject to a drug screen to the extent permitted by law.

Additional Information

Working as a Security Operations Center (SOC) Officer at Allied Universal in Midtown, New York, offers a unique and challenging opportunity for individuals seeking a career in security and safety. This role is not just about maintaining order; it's about creating a secure and welcoming environment for the building's occupants and visitors. The responsibilities extend beyond traditional security duties, requiring a blend of technical skills, customer service expertise, and the ability to respond effectively in emergency situations. One of the primary aspects of this position involves monitoring various security systems. SOC Officers are responsible for keeping a close watch on CCTV cameras and alarm systems. This requires a high level of vigilance and attention to detail. The ability to quickly identify and assess potential threats is crucial. When an incident occurs, the SOC Officer must act swiftly and decisively, following established protocols and procedures. This might involve contacting emergency services, coordinating with other security personnel, or providing first aid. Beyond responding to incidents, the SOC Officer also plays a significant role in preventing them. Regular patrols of the building and its perimeter help to deter criminal activity and identify potential security vulnerabilities. These patrols are not just about walking around; they require a keen sense of observation and the ability to recognize when something is out of place. By proactively addressing security concerns, the SOC Officer can help to create a safer environment for everyone. Customer service is another essential aspect of this role. The SOC Officer is often the first point of contact for tenants and visitors. This means providing directions, answering questions, and assisting with any issues they may have. A friendly and professional demeanor is essential, as the SOC Officer's interactions can significantly impact people's perception of the building and its security. Excellent communication skills are vital for effectively conveying information and building trust with those they interact with. Operating facility computer systems is also part of the SOC Officer's responsibilities. These systems are used to manage access control, monitor building conditions, and track security events. Familiarity with computer software and hardware is necessary for effectively utilizing these tools. The SOC Officer must be able to navigate the systems quickly and efficiently, extracting relevant information and documenting important data. Allied Universal is committed to providing its employees with the training and support they need to succeed. Ongoing training programs help to enhance skills and knowledge, ensuring that SOC Officers are up-to-date on the latest security procedures and technologies. The company also offers opportunities for career growth, allowing employees to advance to positions of greater responsibility and leadership. Working in Midtown, New York, offers unique opportunities and challenges. The area is a bustling hub of activity, with a diverse population and a wide range of businesses and organizations. This means that SOC Officers must be prepared to deal with a variety of situations and interact with people from all walks of life. The fast-paced environment requires quick thinking and the ability to adapt to changing circumstances. However, it also provides a stimulating and rewarding work experience. For those seeking a career in security, the SOC Officer position at Allied Universal offers a valuable stepping stone. It provides the opportunity to develop essential skills, gain experience in a dynamic environment, and make a positive impact on the community. By contributing to the safety and security of the building, the SOC Officer helps to create a place where people can live, work, and thrive. The role requires dedication, professionalism, and a commitment to excellence, but it also offers a sense of purpose and the satisfaction of knowing that you are making a difference. In conclusion, the Security Operations Center Officer position at Allied Universal in Midtown, New York, is a multifaceted role that requires a unique blend of skills and qualities. It's an opportunity to work in a dynamic environment, develop valuable skills, and contribute to the safety and security of the community. For those who are seeking a challenging and rewarding career in security, this position offers a pathway to growth and advancement within a leading security and facility services company.