Surveillance Investigator at Allied Universal: Lansing, Michigan

Role Overview

Allied Universal Compliance and Investigation Services is seeking a dedicated and detail-oriented Surveillance Investigator to join our team in Lansing, Michigan. As a Surveillance Investigator, you will play a crucial role in gathering evidence to support insurance claims investigations. This position requires conducting discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities. Your findings will directly impact the administration of insurance claims, making this a vital role within our organization.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator is unique and dynamic. Your responsibilities will include:

• Conducting Surveillance: Performing discreet mobile and stationary surveillance to observe and document the activities of claimants.
• Gathering Evidence: Collecting video and photographic evidence using various surveillance techniques and equipment.
• Report Writing: Preparing detailed and accurate reports summarizing surveillance activities and findings.
• Analyzing Data: Reviewing and analyzing gathered evidence to determine the validity of insurance claims.
• Maintaining Confidentiality: Ensuring the confidentiality and security of sensitive information.
• Communicating with Stakeholders: Collaborating with insurance adjusters and other stakeholders to provide updates and insights on investigations.
• Adhering to Legal Standards: Complying with all applicable laws and regulations related to surveillance and investigation.
• Managing Cases: Organizing and maintaining case files, ensuring all documentation is accurate and up-to-date.
• Utilizing Technology: Operating and maintaining surveillance equipment, including cameras and recording devices.
• Adapting to Changing Situations: Adjusting surveillance strategies based on claimant behavior and environmental conditions.

Why Lansing, Michigan?

Lansing, the capital of Michigan, offers a blend of urban and suburban living, making it an attractive location for professionals. Here are a few reasons why Lansing is a great place to work and live:

• Affordable Cost of Living: Lansing has a lower cost of living compared to many other major cities, allowing you to enjoy a comfortable lifestyle.
• Rich Cultural Scene: The city boasts a vibrant arts and culture scene with museums, theaters, and music venues.
• Outdoor Activities: With numerous parks, trails, and recreational areas, Lansing provides ample opportunities for outdoor activities.
• Educational Opportunities: Home to Michigan State University, Lansing offers access to a wide range of educational resources and programs.
• Community Feel: Lansing has a strong sense of community, with friendly neighborhoods and local events that foster connection.
• Central Location: Its central location in Michigan makes it easy to access other major cities and attractions throughout the state.
• Growing Economy: Lansing’s economy is diverse, with opportunities in government, healthcare, education, and manufacturing.
• Family-Friendly Environment: With excellent schools and family-oriented activities, Lansing is a great place to raise a family.
• Historical Significance: Lansing has a rich history, with historical landmarks and museums that offer insights into the city’s past.
• Convenient Amenities: The city offers a wide range of amenities, including shopping centers, restaurants, and healthcare facilities.

Career Path

At Allied Universal, we are committed to fostering career growth and development. The Surveillance Investigator position is an excellent starting point for a career in insurance claim investigation. From this role, you can advance to positions such as:

• Senior Surveillance Investigator: Leading surveillance operations and mentoring junior investigators.
• SIU Investigator: Conducting more complex and in-depth investigations of suspected insurance fraud.
• Claims Adjuster: Evaluating and processing insurance claims based on investigation findings.
• Investigation Manager: Overseeing a team of investigators and managing investigation projects.
• Compliance Officer: Ensuring that investigation practices comply with legal and ethical standards.

Salary and Benefits

The salary for a Surveillance Investigator at Allied Universal in Lansing, Michigan, typically ranges from $45,000 to $65,000 per year, depending on experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy.
• Paid Time Off: Vacation, sick, and holiday pay to help you maintain a healthy work-life balance.
• Retirement Plan: A 401(k) retirement plan with company match to help you save for the future.
• Life Insurance: Company-paid life insurance to provide financial security for your loved ones.
• Disability Insurance: Short-term and long-term disability coverage to protect your income in case of illness or injury.
• Employee Assistance Program (EAP): Confidential counseling and support services to help you navigate personal and professional challenges.
• Flexible Spending Account (FSA): A pre-tax account to set aside money for healthcare and dependent care expenses.
• Health Savings Account (HSA): A tax-advantaged savings account to help you pay for healthcare expenses.
• Tuition Reimbursement: Financial assistance for continuing education and professional development.
• Employee Discounts: Discounts on various products and services through our employee discount program.
• Auto and Travel Allowances: Compensation for vehicle use and travel expenses related to surveillance activities.
• Flexible Work Arrangements: Job flexibility offering field work and the ability to manage your own schedule.

Culture at Allied Universal

At Allied Universal, we pride ourselves on fostering a culture of teamwork, integrity, and innovation. We value our employees and provide a supportive work environment where everyone can thrive. Our commitment to excellence is reflected in our dedication to providing high-quality investigation services to our clients.

How to Apply

If you are interested in joining our team as a Surveillance Investigator in Lansing, Michigan, we encourage you to apply online through the Allied Universal careers page. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the essential skills for a Surveillance Investigator?

   Essential skills include surveillance techniques, observation skills, analytical skills, report writing, and communication skills.

2. What qualifications are required for this position?

   A valid driver's license, high school diploma or equivalent, and prior experience in surveillance or investigation are typically required.

3. What does a typical day look like for a Surveillance Investigator?

   A typical day involves conducting mobile and stationary surveillance, gathering evidence, writing reports, and communicating with stakeholders.

4. What opportunities for career advancement are available?

   Career paths include Senior Surveillance Investigator, SIU Investigator, Claims Adjuster, and Investigation Manager.

5. What benefits does Allied Universal offer?

   Benefits include health insurance, paid time off, a retirement plan, life insurance, and tuition reimbursement.

6. What is the work environment like at Allied Universal?

   Allied Universal offers a supportive and collaborative work environment with opportunities for professional growth.

7. What kind of equipment do Surveillance Investigators use?

   Surveillance Investigators use video cameras, photographic equipment, and other surveillance tools.

8. Is there any travel involved in this position?

   Yes, travel is required to conduct surveillance in various locations.

9. How does Allied Universal support employee development?

   Allied Universal offers training programs and tuition reimbursement to support employee development.

10. What is the importance of maintaining confidentiality in this role?

    Maintaining confidentiality is crucial to protect sensitive information and comply with legal requirements.