Surveillance Investigator at Allied Universal in Raleigh, North Carolina

Role Overview

As a Surveillance Investigator at Allied Universal in Raleigh, North Carolina, you will play a crucial role in insurance claim investigations. Your primary responsibility will be to conduct discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities. This information is essential for the proper administration of insurance claims, ensuring accuracy and preventing fraudulent activities. Your work will involve a variety of insurance coverage types, including workers’ compensation, general liability, property and casualty, and disability claims.

A Day in the Life of a Surveillance Investigator

Each day as a Surveillance Investigator will present unique challenges and opportunities. Here’s a glimpse into what you can expect:

• Planning and Preparation: Before heading out for surveillance, you will review case files, gather relevant information about the claimant, and plan your surveillance strategy. This includes identifying locations of interest, understanding the claimant's routine, and preparing the necessary equipment.
• Conducting Surveillance: The majority of your day will be spent conducting discreet surveillance. This involves using various techniques and equipment to monitor the claimant's activities covertly. You may be in your vehicle, on foot, or in a stationary location, always ensuring you remain undetected.
• Documenting Observations: Throughout the day, you will meticulously document your observations, including activities, interactions, and any relevant information. This documentation will form the basis of your reports.
• Collaborating and Communicating: You will work closely with other investigators and possibly law enforcement agencies to gather information and coordinate efforts. Clear and concise communication is crucial for effective teamwork.
• Maintaining Confidentiality: All information you gather is highly sensitive, and you must adhere to strict confidentiality and ethical standards to protect the privacy of individuals involved.
• Report Writing: At the end of the day, you will compile your observations into detailed reports, summarizing your findings and providing a clear picture of the claimant's activities.

Why Raleigh, North Carolina?

Raleigh, North Carolina, is a vibrant and growing city known for its thriving economy, excellent quality of life, and strong job market. As part of the Research Triangle, Raleigh offers numerous opportunities for professional growth and personal development. The city's diverse economy includes sectors such as technology, healthcare, education, and government, making it an ideal location for a career in investigations. Additionally, Raleigh boasts a mild climate, beautiful parks, and a rich cultural scene, providing a high quality of life for its residents.

Career Path

Allied Universal is committed to providing its employees with opportunities for career advancement. Starting as a Surveillance Investigator, you can progress through various roles within the company. Potential career paths include:

• Senior Surveillance Investigator: With experience, you can advance to a senior role, where you may take on more complex cases and mentor junior investigators.
• SIU Investigator: Specializing in insurance fraud, you can become an SIU (Special Investigations Unit) investigator, handling high-profile and sensitive cases.
• Investigation Manager: With strong leadership skills, you can move into a management role, overseeing a team of investigators and managing investigative operations.
• Compliance Officer: You can also transition into a compliance role, ensuring the company adheres to legal and ethical standards in all investigative activities.

Salary and Benefits

The salary for a Surveillance Investigator at Allied Universal in Raleigh, North Carolina, typically ranges from $45,000 to $65,000 per year, depending on experience and qualifications. In addition to a competitive salary, Allied Universal offers a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy.
• Retirement Plan: A 401(k) retirement plan with a company match to help you save for the future.
• Paid Time Off: Generous paid time off and holidays to allow you to recharge and spend time with loved ones.
• Life Insurance: Life insurance coverage to provide financial security for your family.
• Disability Insurance: Disability insurance to protect your income in case of illness or injury.
• Employee Assistance Program: Access to confidential counseling and support services to help you manage personal and professional challenges.
• Professional Development: Opportunities for professional development and training to enhance your skills and advance your career.
• Tuition Reimbursement: Tuition reimbursement to help you pursue further education and achieve your career goals.

Culture at Allied Universal

Allied Universal is committed to fostering a culture of innovation, excellence, and teamwork. The company values its employees and provides a supportive and inclusive work environment. You will be part of a team of dedicated professionals who are passionate about making a difference in the insurance industry. Allied Universal encourages collaboration, recognizes achievements, and provides opportunities for growth and development.

How to Apply

If you are a licensed private investigator with a valid driver's license and a passion for investigation, we encourage you to apply for the Surveillance Investigator position at Allied Universal in Raleigh, North Carolina. To apply, please submit your resume and cover letter through the Allied Universal careers website. Be sure to highlight your relevant experience, skills, and qualifications.

Frequently Asked Questions (FAQ)

1. What are the essential qualifications for this role?

   The essential qualifications include a high school diploma or equivalent, a Private Investigator’s license, a valid driver's license with at least one year of driving experience, and the ability to successfully complete the Allied Universal Investigations' training course.

2. What type of insurance claims will I be investigating?

   You will be investigating a range of insurance claims, including workers’ compensation, general liability, property and casualty, and disability claims.

3. What surveillance techniques and equipment will I be using?

   You will be using various surveillance techniques and equipment to monitor subjects covertly, including mobile and stationary surveillance methods.

4. Will I be working independently or as part of a team?

   You will be conducting independent investigations but will also collaborate with other investigators and law enforcement agencies as needed.

5. What are the working hours for this position?

   The position requires flexibility to work varied and irregular hours/days, including weekends and holidays.

6. Is prior experience in witness interviews or video monitoring required?

   Prior educational or professional exposure to witness interviews or video monitoring is highly desirable.

7. What opportunities are there for career advancement at Allied Universal?

   Allied Universal offers numerous opportunities for career advancement, including roles such as Senior Surveillance Investigator, SIU Investigator, Investigation Manager, and Compliance Officer.

8. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including health insurance, a 401(k) retirement plan, paid time off, life insurance, disability insurance, and more.

9. What is the work culture like at Allied Universal?

   Allied Universal fosters a culture of innovation, excellence, and teamwork, providing a supportive and inclusive work environment.

10. How do I apply for this position?

    To apply, please submit your resume and cover letter through the Allied Universal careers website.