Traffic Management Specialist at Allied Universal: Career Overview

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and customer-focused Traffic Management Specialist to join our team in Orlando, Florida. This vital role ensures the smooth and safe flow of vehicular and pedestrian traffic within the airport terminal facility. As a Traffic Management Specialist, you will be responsible for traffic safety, parking enforcement, and compliance with Transportation Security Administration (TSA) mandates. You will also provide assistance and information to the traveling public, maintaining a strong emphasis on customer service to create positive and helpful interactions. This position serves as a crucial point of contact, often providing the first and last impression of the airport environment for travelers. The role requires close coordination with the Aviation Authority's enforcement staff and efficient management of curb activities.

A Day in the Life of a Traffic Management Specialist

Each day as a Traffic Management Specialist at Allied Universal is dynamic and requires a blend of vigilance, customer service, and problem-solving skills. Here's a glimpse into your daily routine:

• Early Morning Start: Your shift begins at 4:00 AM, ensuring the airport traffic flows seamlessly during the early hours of operation.
• Traffic Management: Directing and managing vehicular and pedestrian traffic around the terminal, ensuring safety and efficiency.
• Parking Enforcement: Monitoring parking areas for violations and issuing citations as necessary, adhering to parking regulations.
• TSA Compliance: Enforcing TSA mandates related to unattended vehicles, ensuring security protocols are followed.
• Customer Assistance: Providing information and guidance to travelers regarding flight activity, parking options, and other airport services.
• Coordination: Collaborating with the Aviation Authority's Landside enforcement staff to manage curb activities and address any traffic-related issues.
• Incident Response: Responding to emergency situations, providing crowd control, and ensuring the safety of the public.
• Reporting: Maintaining accurate records of activities, including parking citations, towing coordination, and any incidents that occur.
• Continuous Monitoring: Remaining active and visible on the curb, constantly observing and addressing any potential issues.

Why Orlando, Florida?

Orlando, Florida, offers a unique blend of opportunities and lifestyle benefits. As a major tourist destination and transportation hub, Orlando International Airport (MCO) is a bustling environment that provides a challenging and rewarding work experience. Living and working in Orlando also offers:

• Career Growth: The thriving tourism industry in Orlando creates numerous job opportunities and career advancement possibilities.
• Diverse Community: Orlando is a melting pot of cultures, offering a rich and diverse community to live and work in.
• Outdoor Activities: With its warm climate and numerous parks and attractions, Orlando provides ample opportunities for outdoor recreation.
• Affordable Living: Compared to other major metropolitan areas, Orlando offers a relatively affordable cost of living.
• Entertainment: From world-renowned theme parks to vibrant nightlife, Orlando offers endless entertainment options.

Career Path at Allied Universal

Allied Universal is committed to providing its employees with opportunities for growth and advancement. The Traffic Management Specialist position can serve as a stepping stone to various career paths within the company. Potential career advancements include:

• Traffic Management Supervisor: Oversee a team of Traffic Management Specialists, ensuring efficient operations and adherence to protocols.
• Security Supervisor: Transition into a broader security role, managing security personnel and overseeing security operations within the airport.
• Operations Manager: Take on a leadership role, managing various aspects of airport operations, including traffic management, security, and customer service.
• Site Manager: Manage all aspects of a specific Allied Universal site, including personnel, operations, and client relations.

Salary and Benefits

Allied Universal offers a comprehensive compensation package, including competitive salary and a range of benefits. The starting pay rate for the Traffic Management Specialist position is $17.75 per hour. Additional benefits include:

• Medical, Dental, and Vision Insurance: Comprehensive health coverage to meet your needs.
• Life Insurance: Financial protection for you and your family.
• Disability Insurance: Income protection in case of disability.
• Paid Time Off: Vacation, sick leave, and holiday pay.
• 401(k) Retirement Plan: Save for your future with a company-matched retirement plan.
• Employee Assistance Program: Confidential counseling and support services.
• Training and Development Opportunities: Enhance your skills and advance your career with ongoing training programs.
• Employee Discounts: Save money on various products and services.

Culture at Allied Universal

Allied Universal fosters a dynamic, welcoming, and collaborative workplace. We are committed to creating a culture that positively impacts the communities and customers we serve. Our core values include:

• Integrity: We conduct ourselves with honesty, transparency, and ethical behavior.
• Customer Service: We are dedicated to providing exceptional service to our clients and the public.
• Teamwork: We work together to achieve common goals and support each other.
• Innovation: We embrace new ideas and technologies to improve our services.
• Professionalism: We maintain a high standard of professionalism in all our interactions.

How to Apply

If you are a motivated and customer-focused individual with a passion for traffic management and security, we encourage you to apply for the Traffic Management Specialist position at Allied Universal. To apply, please visit our careers page on the Allied Universal website and submit your application online. Be sure to highlight your relevant experience and skills in your resume and cover letter.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Traffic Management Specialist?

   Traffic Management Specialists are responsible for ensuring traffic safety, enforcing parking regulations and TSA mandates, assisting the traveling public, and coordinating with the Aviation Authority’s enforcement staff.

2. What qualifications are required for this position?

   A high school diploma or equivalent, ability to obtain an Airport Authority Credential, a valid driver’s license (for driving positions), and a minimum of 2 years of verifiable work experience are required.

3. What skills are important for a Traffic Management Specialist?

   Strong interpersonal and communication skills, the ability to de-escalate conflicts, handle emergency situations, and provide excellent customer service are essential.

4. What is the work schedule for this position?

   The work schedule is Monday, Tuesday, Friday, Saturday, and Sunday from 4:00 AM to 12:00 PM.

5. What is the starting pay rate for this position?

   The starting pay rate is $17.75 per hour.

6. What benefits does Allied Universal offer?

   Allied Universal offers medical, dental, and vision insurance, life insurance, disability insurance, paid time off, a 401(k) retirement plan, and an employee assistance program.

7. What are the opportunities for career advancement at Allied Universal?

   Potential career advancements include Traffic Management Supervisor, Security Supervisor, Operations Manager, and Site Manager.

8. What is the culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace with a focus on integrity, customer service, teamwork, innovation, and professionalism.

9. How do I apply for this position?

   Visit the Allied Universal careers page on our website and submit your application online.

10. What is the dress code for this position?

    The dress code typically involves a uniform provided by Allied Universal, ensuring a professional and recognizable appearance.