Traffic Management Specialist at Allied Universal: Your Career in Orlando, Florida

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and customer-focused Traffic Management Specialist to join our team in Orlando, Florida. This role offers a rewarding opportunity to contribute to the safety and efficiency of traffic flow at Orlando International Airport, while providing exceptional service to travelers.

Role Overview

As a Traffic Management Specialist, you will be the first and last point of contact for many travelers, making a significant impact on their airport experience. Your responsibilities will encompass traffic safety, parking enforcement, and compliance with Transportation Security Administration (TSA) mandates. You'll assist the public, provide information, and maintain a strong focus on customer service through positive and helpful interactions.

This position requires a proactive individual with excellent communication and interpersonal skills. You will coordinate with the Aviation Authority's enforcement staff, manage curb activities, issue parking citations, and coordinate towing services. Maintaining accurate records and preparing reports are also essential components of this role. The ideal candidate will be comfortable working outdoors and possess a strong understanding of traffic management procedures and parking regulations.

A Day in the Life

Your day as a Traffic Management Specialist will be dynamic and engaging. Here’s a glimpse of what you can expect:

• Early Start: Begin your shift at 4:00 AM, ensuring smooth traffic flow during peak hours.
• Traffic Management: Perform traffic management duties according to approved procedures, directing vehicles and pedestrians safely.
• Parking Enforcement: Enforce parking regulations and TSA mandates, issuing citations and coordinating towing for unattended vehicles.
• Customer Assistance: Provide information and assistance to travelers, answering questions about flight activity, parking options, and airport services.
• Coordination: Collaborate with Aviation Authority staff and commercial vehicle operators to manage curb activities effectively.
• Reporting: Maintain accurate records of activities and prepare necessary reports.
• Emergency Response: Provide crowd control services and assist in emergency situations or inclement weather.
• Visibility: Actively patrol designated areas, ensuring a visible presence on the curb.

Why Orlando, Florida?

Orlando, Florida, is a vibrant and dynamic city known for its world-class attractions, diverse culture, and sunny weather. Working in Orlando offers a unique blend of career opportunities and lifestyle benefits:

• Thriving Economy: Orlando boasts a strong and growing economy, particularly in the tourism and hospitality sectors.
• Career Growth: The airport environment provides ample opportunities for professional development and career advancement within Allied Universal.
• Quality of Life: Enjoy a high quality of life with access to beautiful parks, recreational activities, and a diverse culinary scene.
• Cultural Hub: Orlando is a cultural melting pot, offering a rich tapestry of arts, music, and entertainment.
• Family-Friendly: The city is renowned for its family-friendly attractions and excellent schools.

Career Path

Allied Universal is committed to employee growth and development. The Traffic Management Specialist position can serve as a stepping stone to various career paths within the company. Potential advancement opportunities include:

• Supervisory Roles: Progress to supervisory positions overseeing traffic management operations.
• Management Roles: Advance to management roles responsible for overseeing security and facility services at the airport.
• Specialized Roles: Pursue specialized roles in areas such as security management, risk assessment, or training.

Salary & Benefits

The Traffic Management Specialist position offers a competitive hourly rate of $17.75. In addition to competitive pay, Allied Universal provides a comprehensive benefits package, including:

• Health Insurance: Comprehensive medical, dental, and vision insurance plans.
• Retirement Savings: 401(k) retirement plan with company match.
• Paid Time Off: Generous paid time off and holiday pay.
• Life Insurance: Company-provided life insurance.
• Disability Insurance: Short-term and long-term disability coverage.
• Employee Assistance Program: Confidential counseling and support services.
• Training and Development: Ongoing training and development opportunities to enhance your skills and career prospects.

Culture at Allied Universal

At Allied Universal, we foster a dynamic, welcoming, and collaborative workplace. We are committed to creating a culture that values diversity, inclusion, and respect. Our employees are part of a team that positively impacts the communities and customers we serve. We believe in recognizing and rewarding hard work and dedication, and we provide opportunities for growth and advancement.

We are dedicated to creating a safe and secure environment for our employees and customers. We uphold the highest standards of integrity and professionalism in all our operations.

How to Apply

If you are a motivated and customer-focused individual with a passion for safety and service, we encourage you to apply for the Traffic Management Specialist position at Allied Universal in Orlando, Florida. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the essential skills for this position?

   Essential skills include traffic management, customer service, interpersonal communication, conflict resolution, and problem-solving.

2. What is the work schedule?

   The work schedule includes Mondays, Tuesdays, Wednesdays, Saturdays, and Sundays from 4:00 AM to 12:00 PM.

3. Do I need a valid driver's license?

   A valid driver's license is required for driving positions only.

4. What kind of training will I receive?

   You will receive comprehensive training on traffic management procedures, parking regulations, TSA mandates, and customer service techniques.

5. What is the dress code?

   The dress code is professional and appropriate for an airport environment. Details will be provided during the onboarding process.

6. What are the opportunities for advancement?

   Opportunities for advancement include supervisory roles, management roles, and specialized roles in security management or training.

7. What is the company culture like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace that values diversity and inclusion.

8. What benefits are included in the compensation package?

   The benefits package includes health insurance, a 401(k) retirement plan, paid time off, life insurance, and disability insurance.

9. Is prior experience in traffic management required?

   Prior experience in traffic management is preferred but not required. We value customer service experience as well.

10. What is the physical demand of the job?

    The role requires standing and walking for extended periods. The specialist is required to work outside.