Lobby Supervisor - Bloomington, Illinois

Role Overview

Allied Universal is seeking a dedicated and experienced Lobby Supervisor to oversee lobby receptionist personnel and ensure the delivery of high-quality security services at multiple sites for a high-profile customer in Bloomington, Illinois. This role is critical in maintaining security access control, managing badging processes, and coordinating special events. The Lobby Supervisor acts as a liaison between the customer, Account Manager, and lobby receptionists, providing leadership, coaching, and support to the team. This is an excellent opportunity for veterans and individuals with prior supervisory experience looking to advance their careers in the security industry.

Day in the Life

A typical day for a Lobby Supervisor at Allied Universal involves a variety of tasks aimed at ensuring smooth and efficient operations. The day begins with a review of the previous shift's reports and addressing any outstanding issues. The supervisor then coordinates with the lobby staff, providing guidance and support as needed. This includes monitoring lobby activity, managing access control, and ensuring adherence to security protocols.

The Lobby Supervisor also spends time communicating with the Account Manager and the client, addressing any concerns or requests. They conduct site-specific training for lobby personnel, ensuring they are well-versed in security procedures and customer service standards. Additionally, the supervisor manages uniforms, equipment, and supplies, maintaining appropriate inventories and maintenance checklists. They also assist in the preparation of security surveys and post orders, contributing to the overall security strategy of the site.

Why Bloomington, Illinois

Bloomington, Illinois, offers a unique blend of small-town charm and big-city amenities, making it an attractive location for both personal and professional growth. The city boasts a strong sense of community, affordable cost of living, and a thriving job market. Bloomington is home to several major employers, including State Farm Insurance, Illinois State University, and Rivian Automotive, providing ample opportunities for career advancement.

The city also offers a wide range of recreational and cultural activities, including parks, museums, and theaters. Residents enjoy a high quality of life, with access to excellent schools, healthcare facilities, and a variety of dining and entertainment options. Bloomington's central location in Illinois makes it a convenient base for exploring other parts of the state and the Midwest region.

Career Path

The Lobby Supervisor position at Allied Universal offers a clear path for career advancement within the company. Successful supervisors can progress to roles such as Account Manager, Operations Manager, or Regional Manager, depending on their skills, experience, and career goals. Allied Universal is committed to providing its employees with opportunities for professional development and growth, offering training programs, mentorship opportunities, and tuition reimbursement.

By demonstrating strong leadership skills, a commitment to excellence, and a dedication to customer service, Lobby Supervisors can build a rewarding and successful career with Allied Universal. The company's emphasis on employee development and promotion from within ensures that talented individuals have the opportunity to reach their full potential.

Salary & Benefits

The pay rate for the Lobby Supervisor position is $23.00 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package to its employees. This includes medical, dental, and vision insurance, a 401(k) retirement plan with company match, paid time off (PTO) and holiday pay, an employee assistance program (EAP), life insurance and disability coverage, and opportunities for advancement and professional development.

Allied Universal is committed to providing its employees with a supportive and rewarding work environment, offering a range of benefits to promote their health, well-being, and financial security. The company's benefits package is designed to attract and retain top talent, ensuring that employees have the resources and support they need to succeed.

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace culture where employees feel valued and respected. The company is committed to creating a positive impact on the communities and customers it serves, encouraging employees to contribute to a culture that makes a difference. Allied Universal values diversity and inclusion, recognizing that a diverse workforce is essential to its success.

The company promotes a culture of teamwork, innovation, and continuous improvement, encouraging employees to share their ideas and contribute to the company's growth. Allied Universal also places a strong emphasis on safety, providing its employees with the training and resources they need to work safely and effectively.

How to Apply

Interested candidates can apply for the Lobby Supervisor position at Allied Universal by visiting the company's career website. The online application process is simple and straightforward, allowing candidates to submit their resume, cover letter, and other relevant information. Allied Universal is an equal opportunity employer and welcomes applications from all qualified individuals.

Veterans are encouraged to apply, as Allied Universal values the skills and experience gained through military service. The company is committed to providing veterans with opportunities for meaningful employment and career advancement.

FAQ

1. What are the key responsibilities of a Lobby Supervisor?

   The Lobby Supervisor is responsible for supervising lobby receptionist personnel, providing security access control, managing badging processes, and coordinating special events.

2. What qualifications are required for this position?

   A high school diploma or equivalent, minimum of one year of experience in security, law enforcement, or military service, and the ability to obtain a SECRET clearance with the Department of Defense are required.

3. What skills are important for a Lobby Supervisor?

   Supervisory skills, lobby management experience, security access control knowledge, customer service skills, and the ability to enforce policies are crucial.

4. What is the pay rate for this position?

   The pay rate for the Lobby Supervisor position is $23.00 per hour.

5. What benefits does Allied Universal offer?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and more.

6. What opportunities for advancement are available?

   Lobby Supervisors can advance to roles such as Account Manager, Operations Manager, or Regional Manager within Allied Universal.

7. What is the work environment like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace culture where employees feel valued and respected.

8. How does Allied Universal support its employees?

   Allied Universal provides training programs, mentorship opportunities, tuition reimbursement, and a range of benefits to support its employees.

9. Is Allied Universal an equal opportunity employer?

   Yes, Allied Universal is an equal opportunity employer and welcomes applications from all qualified individuals.

10. Are veterans encouraged to apply?

    Yes, veterans are strongly encouraged to apply, as Allied Universal values the skills and experience gained through military service.