Security Account Manager - Colorado Springs, Colorado

Role Overview

As a Security Account Manager at Allied Universal in Colorado Springs, Colorado, you are the linchpin of daily security operations. Your primary mission is to ensure the safety and well-being of the people and places you protect. This role demands a proactive leader who can guide, develop, and motivate a team of security officers and supervisors, consistently delivering exceptional service. It’s more than just a job; it’s an opportunity to lead with purpose, make a tangible impact, and foster a safer environment for the community.

A Day in the Life

Your day will be dynamic and multifaceted, incorporating various responsibilities. Here’s a glimpse of what you can expect:

• Strategic Scheduling: Utilizing AI-powered technology, you’ll optimize security officer schedules to meet client contract hours while vigilantly minimizing unbilled overtime.
• Team Leadership and Development: You’ll be at the forefront of hiring, coaching, and managing security personnel, overseeing payroll, performance evaluations, and employee relations.
• Client Relationship Enhancement: Serving as the primary liaison for clients, you'll ensure top-tier service, fostering trust and safeguarding both people and property.
• Incident and Emergency Handling: Responding professionally to escalated issues, coordinating seamlessly with clients and internal teams to resolve crises effectively.
• Operational Excellence and Compliance: You’ll oversee training, enforce safety protocols, and maintain site operational standards, managing inventory to ensure your team has the necessary resources.

Why Colorado Springs?

Colorado Springs isn't just a location; it's a lifestyle. Nestled at the base of the Rocky Mountains, this vibrant city offers a unique blend of outdoor adventure and urban amenities. Imagine starting your day with a hike in Garden of the Gods, followed by a productive day at work, and ending it with a craft beer at a local brewery. With a thriving economy and a lower cost of living compared to other major cities, Colorado Springs offers a high quality of life. The city's commitment to safety and security makes it an ideal place for a security professional to thrive and make a real difference.

Career Path

Allied Universal is committed to fostering career growth. Starting as a Security Account Manager, you'll have opportunities to advance into roles such as:

• Senior Account Manager: Managing larger or more complex accounts.
• Operations Manager: Overseeing multiple accounts and teams.
• Regional Manager: Leading operations across a broader geographic area.
• Director of Operations: Developing and implementing strategic initiatives at a higher level.

Allied Universal provides continuous training and development programs to help you achieve your career aspirations.

Salary and Benefits

The annual salary for this position is approximately $63,000 per year, but is dependent on experience. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan with company match
• Employee assistance program (EAP)
• Life insurance
• Disability insurance
• Opportunities for professional development

Company Culture

Allied Universal prides itself on fostering a dynamic, welcoming, and collaborative workplace. As a team member, you'll be part of a community that values:

• Integrity: Upholding the highest ethical standards.
• Customer Service: Exceeding client expectations.
• Teamwork: Working together to achieve common goals.
• Innovation: Embracing new ideas and technologies.
• Inclusion: Valuing diversity and creating a supportive environment for all employees.

How to Apply

If you're ready to take the next step in your career and join a company that values your contributions, apply today! Submit your resume and cover letter through the Allied Universal careers page. Be sure to highlight your relevant experience and skills, and explain why you're the ideal candidate for this role.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Security Account Manager?

   The key responsibilities include managing scheduling, leading and developing security teams, enhancing client relationships, handling security incidents and emergencies, and ensuring compliance and security operational excellence.

2. What qualifications are required for this position?

   The must-have qualifications include a high school diploma or equivalent, a valid driver’s license (if required), a minimum of two years of experience in business operations, security management, or supervising teams, and proficiency in web-based applications and Microsoft Office.

3. What is the career path for a Security Account Manager at Allied Universal?

   The career path can lead to roles such as Senior Account Manager, Operations Manager, Regional Manager, and Director of Operations.

4. What kind of training and development opportunities are available?

   Allied Universal provides continuous training and development programs to help employees achieve their career aspirations, including leadership development and specialized security training.

5. What are the benefits of working at Allied Universal?

   The benefits include health, dental, and vision insurance, paid time off, a 401(k) retirement plan with company match, an employee assistance program, life insurance, and disability insurance.

6. What is the company culture like at Allied Universal?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace that values integrity, customer service, teamwork, innovation, and inclusion.

7. How does Allied Universal use technology to improve security operations?

   Allied Universal leverages AI-powered technology for scheduling, incident reporting, and data analysis to enhance security effectiveness and efficiency.

8. What is Allied Universal's commitment to diversity and inclusion?

   Allied Universal is committed to creating a supportive environment for all employees and values diversity as a key component of its success.

9. How does Allied Universal support employee well-being?

   Allied Universal provides resources such as an employee assistance program (EAP) and wellness programs to support the physical and mental well-being of its employees.

10. What opportunities are there to give back to the community through Allied Universal?

    Allied Universal encourages employees to participate in community service initiatives and partners with local organizations to support community development and safety.