Security Guard - Front Desk - Indianapolis, Indiana

Allied Universal, a leading security and facility services company in North America, is seeking a dedicated and professional Security Guard to serve as a Front Desk representative in Indianapolis, Indiana. This full-time position offers a rewarding career path with a focus on providing a safe and welcoming environment for clients in various industries, including financial institutions. If you possess excellent customer service skills, a strong sense of responsibility, and a desire to contribute to a positive and secure atmosphere, we encourage you to apply.

Role Overview

As a Security Guard - Front Desk, you will be the first point of contact for visitors, employees, and vendors. Your primary responsibilities include greeting and screening individuals, issuing temporary badges, maintaining visitor logs, and ensuring that only authorized personnel gain access to the premises. You will also monitor lobby activity, respond to incidents, and provide assistance to those in need. This role requires a high level of professionalism, attention to detail, and the ability to remain calm and composed in stressful situations.

A Day in the Life

Here’s what a typical weekday might look like as a Security Guard - Front Desk:

• 2:00 PM: Arrive at the assigned location, review the shift log, and receive any updates or special instructions from the previous shift.
• 2:15 PM: Begin greeting visitors and employees, verifying their identification, and issuing temporary badges as needed. Maintain a detailed visitor log, recording names, arrival and departure times, and the purpose of their visit.
• 3:00 PM: Monitor lobby activity and front entry points, ensuring that all individuals entering the building are authorized. Report any suspicious behavior or unauthorized access attempts to the appropriate authorities.
• 4:00 PM: Answer phone calls and respond to inquiries, providing directions and information to visitors and employees. Route calls to the appropriate departments or individuals.
• 5:00 PM: Receive and distribute mail and packages, ensuring that they are delivered to the correct recipients. Maintain a record of all deliveries.
• 6:00 PM: Conduct regular security patrols of the lobby and surrounding areas, looking for any signs of security breaches or safety hazards.
• 7:00 PM: Respond to any incidents or emergencies that may arise, such as medical emergencies, fire alarms, or security threats. Follow established protocols and procedures to ensure the safety of all individuals on the premises.
• 8:00 PM: Complete required reports and documentation, detailing any incidents or observations that occurred during the shift.
• 9:00 PM: Prepare for the end of the shift, ensuring that all tasks are completed and that the front desk area is clean and organized.
• 10:00 PM: Hand over the shift to the incoming Security Guard, providing a detailed briefing on any important information or ongoing issues.

Why Indianapolis, Indiana?

Indianapolis, the capital of Indiana, offers a blend of big-city amenities and Midwestern charm. The city boasts a thriving economy, a diverse cultural scene, and a relatively affordable cost of living. Working as a Security Guard in Indianapolis provides opportunities to work in a variety of settings, from financial institutions to commercial buildings, and to contribute to the safety and security of the community. Indianapolis is also home to numerous parks, museums, and entertainment venues, offering a wide range of activities for residents to enjoy.

Career Path

Allied Universal is committed to providing opportunities for career growth and advancement. As a Security Guard - Front Desk, you can advance your career by:

• Taking advantage of paid training programs: Allied Universal offers a variety of training programs to enhance your skills and knowledge in areas such as security procedures, customer service, and emergency response.
• Seeking promotions to supervisory or management positions: With experience and proven performance, you can advance to positions such as Security Supervisor or Site Manager.
• Specializing in a specific area of security: Allied Universal offers opportunities to specialize in areas such as executive protection, cybersecurity, or risk management.

Salary and Benefits

The pay rate for this position is $23.48 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture

Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. The company is committed to creating a culture that positively impacts the communities and customers it serves. Allied Universal promotes integrity, teamwork, and a strong sense of purpose among its employees.

How to Apply

If you are interested in applying for the Security Guard - Front Desk position in Indianapolis, Indiana, please visit the Allied Universal careers website and submit your application online. Be sure to highlight your relevant experience, skills, and qualifications. A valid driver’s license is required for this position. Prior military or law enforcement experience is highly desirable.

FAQ

1. What are the minimum requirements for this position?

   The minimum requirements include a valid driver’s license, 4+ Years Military or Law Enforcement Experience OR Criminal Justice Degree, DD214 with Honorable Discharge OR Associates Degree/60 College Credits OR Police Academy Certificate OR Corrections Academy Certificate, a high school diploma or equivalent, and being at least 18 years of age for unarmed roles (21+ for armed roles).

2. Is prior security experience required?

   While prior security experience is not always required, customer service experience and alarm panel experience are preferred.

3. What are the working hours for this position?

   The working hours are Monday through Friday, 2:00 PM to 10:00 PM.

4. What benefits are offered with this position?

   Allied Universal offers a comprehensive benefits package, including medical, dental, and vision insurance, a retirement savings plan, and paid time off.

5. What opportunities are there for career advancement?

   Allied Universal is committed to providing opportunities for career growth and advancement. Employees can advance to supervisory or management positions or specialize in a specific area of security.

6. What kind of training is provided?

   Allied Universal provides paid training programs to enhance skills and knowledge in areas such as security procedures, customer service, and emergency response.

7. What is the company culture like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace where employees are valued and respected. The company promotes integrity, teamwork, and a strong sense of purpose.

8. How do I apply for this position?

   Visit the Allied Universal careers website and submit your application online. Be sure to highlight your relevant experience, skills, and qualifications.

9. Is a background check required?

   Yes, as a condition of employment, applicants are required to pass a background check and drug screen.

10. What is the dress code for this position?

    The dress code typically involves a professional security uniform, which will be provided by Allied Universal.