Security Officer - Community Foot Patrol in Chicago, Illinois

Allied Universal, a leading security and facility services company in North America, is seeking dedicated and professional Security Officers to join our Community Foot Patrol team in Chicago, Illinois. This full-time position offers a rewarding career with a sense of purpose, where you will contribute to a dynamic and collaborative workplace while positively impacting the communities and customers we serve.

Role Overview

As a Security Officer - Community Foot Patrol, you will play a vital role in safeguarding clients in various industries, including education. You will be responsible for monitoring and patrolling assigned areas, conducting routine rounds, and maintaining a visible presence to deter security-related incidents. Your duties will also include greeting and assisting students, staff, and visitors, providing clear communication and strong customer service while documenting observations and reporting any concerns.

A Day in the Life

Here’s what a typical day might look like for a Security Officer - Community Foot Patrol:

• Start of Shift: Arrive at the assigned location, receive briefing from the previous shift, and review any specific instructions or updates.
• Patrolling: Conduct regular foot patrols of designated areas, including academic buildings, galleries, studios, classrooms, and offices.
• Access Control: Monitor access points, ensuring only authorized personnel enter restricted areas. Assist visitors with entry processes and provide directions.
• Customer Service: Greet students, faculty, staff, and visitors with a friendly and professional demeanor. Answer questions and provide assistance as needed.
• Incident Response: Respond to incidents such as alarms, disturbances, and medical calls. Assess the situation and take appropriate action, including contacting site contacts and public responders if necessary.
• Reporting: Document all activities, observations, and incidents in patrol logs and incident reports. Report any unusual activity, hazards, or maintenance concerns.
• End of Shift: Provide a detailed briefing to the incoming shift, ensuring a seamless transition and continuity of security operations.

Why Chicago, Illinois?

Chicago is a vibrant and diverse city with a rich history and culture. It offers a wide range of opportunities for personal and professional growth. As a Security Officer in Chicago, you will be part of a community that values safety and security. The city's numerous educational institutions and public spaces provide a dynamic and engaging environment for your patrol duties.

Career Path

Allied Universal is committed to providing career growth opportunities for our employees. The Security Officer - Community Foot Patrol position can be a stepping stone to various roles within the company, such as:

• Security Supervisor: Oversee a team of Security Officers and manage security operations at a specific site.
• Security Manager: Manage all aspects of security for a larger facility or multiple locations.
• Operations Manager: Oversee the day-to-day operations of a security branch or region.
• Corporate Security Positions: Opportunities in areas such as risk management, training, and compliance.

Allied Universal provides paid training and development programs to help you advance your career and achieve your professional goals.

Salary and Benefits

The pay rate for this position is $20.40 per hour. Allied Universal also offers a comprehensive benefits package, including:

• Smart Tools: Access to technology for claiming additional shifts.
• Career Growth: Paid training and access to career development opportunities.
• Retirement savings plan
• Medical, dental, and vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Perks Program: Discounts on top brands and services
• Paid time off (vacation, sick leave)
• Holiday pay
• Employee assistance program (EAP)
• Employee referral bonus program
• Uniforms provided

Culture at Allied Universal

At Allied Universal, we are committed to creating a welcoming and collaborative workplace where people come first and act with integrity. We value diversity and inclusion and strive to create an environment where everyone feels respected and valued. Our team is agile, reliable, and innovative, and we are dedicated to providing exceptional service to our clients and communities.

How to Apply

If you are a motivated and customer-focused individual with a passion for security and community safety, we encourage you to apply for the Security Officer - Community Foot Patrol position in Chicago, Illinois. To apply, please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   The minimum requirements include a high school diploma or GED, being at least 21 years of age, and passing a background check.

2. Is prior security experience required?

   Prior security experience is not required, but customer service experience is preferred. We provide comprehensive training to all new hires.

3. What kind of training will I receive?

   You will receive both classroom and on-the-job training, covering topics such as security procedures, customer service, incident response, and report writing.

4. What is the uniform policy?

   Allied Universal provides uniforms for Security Officers. You will be responsible for maintaining the uniform in a clean and professional manner.

5. What opportunities are there for advancement?

   Allied Universal is committed to promoting from within. There are numerous opportunities for advancement, including positions such as Security Supervisor, Security Manager, and Operations Manager.

6. What is the work schedule for this position?

   The work schedule is Wednesday through Sunday, from 09:30 AM to 05:00 PM.

7. What type of background check is required?

   As a condition of employment, applicants will be subject to a thorough background investigation in accordance with all applicable laws and regulations.

8. Is CPR certification required?

   CPR certification is preferred but not required. Allied Universal can provide CPR training to employees who do not have certification.

9. What is the company's policy on diversity and inclusion?

   Allied Universal is committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. We value the unique perspectives and experiences that each employee brings to our team.

10. What should I expect during the interview process?

    The interview process may include a phone screening, an in-person interview, and a background check. You may be asked about your experience, skills, and qualifications, as well as your interest in the position and the company.