Security Officer - Unarmed Patrol: Career Opportunity at Allied Universal in Needham Heights, Massachusetts

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking dedicated and professional Security Officers - Unarmed Patrol to join our team in Needham Heights, Massachusetts. This is a full-time position where you will serve and safeguard clients in a range of industries, primarily at a busy retail location. As an integral part of our security team, you will play a crucial role in maintaining a safe and welcoming environment for shoppers, tenants, and store associates.

A Day in the Life of a Security Officer - Unarmed Patrol

Your day as a Security Officer will be dynamic and engaging. You will conduct routine foot patrols throughout the retail sales floors, common areas, parking areas, and perimeter locations. Staying highly visible helps deter security-related incidents and ensures a safe shopping experience. You will monitor entrances, exits, and high-traffic areas to prevent loitering, disorderly conduct, and unauthorized activities. Responding to incidents and critical situations in a calm, problem-solving manner is key, including de-escalation techniques and coordinating with site management. Accurate documentation of observations, incident details, and patrol activity in written or electronic reports is also a critical responsibility.

Specific Daily Activities:

• Performing regular foot patrols of the retail environment.
• Monitoring entrances and exits to prevent unauthorized access.
• Providing customer service and assistance to shoppers and store personnel.
• Responding to incidents such as shoplifting, disturbances, or medical emergencies.
• Writing detailed incident reports and communicating with supervisors.
• Maintaining a professional and visible presence to deter crime.

Why Needham Heights, Massachusetts?

Needham Heights is a vibrant and growing community located in Norfolk County, Massachusetts. It offers a blend of suburban charm and urban convenience, making it an attractive place to work and live. The area boasts a strong economy, excellent schools, and a variety of recreational and cultural opportunities. Working in Needham Heights provides a stable and rewarding career environment with access to numerous amenities and resources.

Career Path at Allied Universal

Allied Universal is committed to the growth and development of our employees. We offer a clear career path for Security Officers, with opportunities to advance to roles such as:

• Security Supervisor
• Site Manager
• Account Manager
• Operations Manager

We provide paid training and access to career development programs to help you reach your full potential. Our Smart Tools technology allows you to view and claim additional shifts, increasing your earning potential and expanding your skillset.

Salary & Benefits

The pay rate for this position is $20.46 per hour. In addition to competitive pay, Allied Universal offers a comprehensive benefits package, including:

• Retirement savings plan
• Medical, dental, and vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Perks Program with discounts on top brands and services

Culture at Allied Universal

At Allied Universal, we foster a people-first culture built on teamwork and innovation. We value agility, reliability, and integrity in all our employees. Our workplace is dynamic, welcoming, and collaborative, providing a sense of purpose and belonging. We are committed to positively impacting the communities and customers we serve.

How to Apply

If you are interested in joining our team as a Security Officer - Unarmed Patrol in Needham Heights, Massachusetts, we encourage you to apply online through the Allied Universal careers page. Please submit your resume and a cover letter highlighting your relevant experience and qualifications.

Frequently Asked Questions (FAQ)

1. What are the minimum requirements for this position?

   You must be at least 18 years of age, possess a high school diploma or equivalent, and be able to pass a background check. Loss prevention, access control, and customer service experience are preferred.

2. Is prior security experience required?

   Prior security experience is not strictly required, but it is highly preferred. We provide comprehensive training to all new hires.

3. What type of training will I receive?

   You will receive paid training covering security procedures, site-specific policies, emergency response, and customer service.

4. What are the typical working hours?

   The job schedule is Monday through Friday, 03:00 PM - 11:00 PM.

5. What opportunities are there for career advancement?

   Allied Universal offers numerous career advancement opportunities, including roles such as Security Supervisor, Site Manager, and Account Manager.

6. What is the company culture like?

   Allied Universal fosters a dynamic, welcoming, and collaborative workplace that values teamwork, innovation, and a commitment to serving our communities.

7. What kind of benefits are offered?

   We offer a comprehensive benefits package, including a retirement savings plan, medical, dental, and vision insurance, basic life and AD&D insurance, and disability insurance.

8. What is the uniform policy?

   Security Officers are required to wear a professional uniform provided by Allied Universal.

9. How do I claim additional shifts?

   Our Smart Tools technology allows you to view and claim additional shifts to earn more.

10. What is the background check process?

    As a condition of employment, applicants will be subject to a thorough background check.

We look forward to receiving your application and welcoming you to the Allied Universal team!