Security Officer - Customer Service Patrol PT in New York, New York

Role Overview

Allied Universal, North America's leading security and facility services company, is seeking a dedicated and customer-focused Security Officer - Customer Service Patrol PT to join our team in New York, New York. In this role, you will be responsible for serving and safeguarding clients in a residential setting. You will play a crucial role in maintaining a safe and secure environment for residents, guests, and staff.

As a Part-Time Security Officer, you will have the opportunity to build a flexible schedule that works for you using our Claim a Shift platform. You will monitor and patrol assigned areas, complete routine rounds, and maintain a highly visible presence to deter security-related incidents. Strong communication skills, customer service abilities, and attention to detail are essential for success in this position.

A Day in the Life

Here's a glimpse into what a typical day might look like for a Security Officer - Customer Service Patrol PT:

• 4:00 PM: Arrive at the residential site and receive a briefing from the outgoing officer regarding any incidents or ongoing issues.
• 4:15 PM: Begin your patrol of the building interiors, common areas, and property perimeter. Pay close attention to any signs of suspicious activity or maintenance concerns.
• 5:00 PM: Assist residents with requests, such as providing directions or helping with packages.
• 6:00 PM: Monitor access points, ensuring that only authorized individuals enter the property. Verify visitor credentials and provide assistance as needed.
• 7:00 PM: Respond to a noise complaint in one of the residential units. Investigate the situation and take appropriate action to resolve the issue.
• 8:00 PM: Complete a detailed incident report regarding the noise complaint, including the time, location, and individuals involved.
• 9:00 PM: Continue patrolling the property, focusing on areas with higher foot traffic.
• 10:00 PM: Conduct a security check of all doors and windows to ensure they are properly secured.
• 11:00 PM: Monitor security cameras for any suspicious activity.
• 11:45 PM: Prepare a summary of the day's activities for the incoming officer.
• 12:00 AM: Hand over the post to the relief officer and depart for the day.

Why New York, New York?

New York City is a vibrant and diverse metropolis that offers a wide range of opportunities for personal and professional growth. As a Security Officer in New York, you will have the chance to work in a dynamic environment and interact with people from all walks of life. The city's rich cultural heritage, world-class entertainment, and thriving economy make it an exciting place to live and work.

Career Path

Allied Universal is committed to providing our employees with opportunities for career advancement. As a Security Officer, you can progress to roles such as:

• Security Supervisor: Oversee a team of security officers and ensure the smooth operation of security services at a specific site.
• Site Manager: Manage all aspects of security services at a larger client location, including staffing, training, and client relations.
• Operations Manager: Oversee multiple client sites and ensure that security services are delivered in accordance with company standards and client expectations.

Salary & Benefits

The pay rate for this position is $17.25 per hour. In addition to competitive wages, Allied Universal offers a comprehensive benefits package, including:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Culture

At Allied Universal, we are committed to creating a dynamic, welcoming, and collaborative workplace where all employees feel valued and respected. We believe in teamwork, integrity, and innovation, and we strive to provide our employees with the support and resources they need to succeed. We are proud to be an equal opportunity employer and are committed to diversity and inclusion.

How to Apply

If you are interested in joining our team as a Security Officer - Customer Service Patrol PT in New York, New York, we encourage you to apply online through our careers website. Please submit your resume and cover letter, highlighting your relevant experience and qualifications.

FAQ

1. What are the minimum age requirements for this position?
   You must be at least 21 years of age.
2. Is prior security experience required?
   Customer service experience is preferred, and access control/badge experience is a plus, but not required.
3. Do I need a guard card or license?
   A guard card and/or license is preferred.
4. What is the work schedule for this position?
   The current schedule is Tuesday and Wednesday from 4:00 PM to 12:00 AM.
5. What are the key responsibilities of a Security Officer?
   Key responsibilities include providing customer service, responding to incidents, conducting patrols, monitoring access points, and completing documentation.
6. What kind of training will I receive?
   Allied Universal provides paid training to ensure you are prepared to perform your duties effectively.
7. What opportunities are there for career advancement?
   Allied Universal offers various career paths, including Security Supervisor, Site Manager, and Operations Manager.
8. What benefits are offered to employees?
   Benefits include access to smart tools, career growth opportunities, financial benefits, and exclusive perks.
9. Is a background check required?
   Yes, as a condition of employment, applicants will be subject to a background investigation.
10. What should I wear for the interview?
    Business casual attire is recommended for the interview.